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ProfileHighly skilled, motivated, individual with a passion for improving the quality of health of others. Possesses proficient customer service skills with people from various ethnic backgrounds. Self-initiates to contribute and support the variety of options and needs for intercommunication among departments. Works very well with a team to efficiently complete tasks without supervision while adhering to company rules and regulation. Excellent written and verbal communication skills.EducationBachelors of Science June 2016Western Michigan University, Kalamazoo, MIMajor: Interdisciplinary Health ServicesMinor: Integrative Holistic Health and WellnessWork ExperienceWayne County Community College District, Detroit, MICampus Operation Associate August 2016  November 2021Inform and advise students/parents regarding availability of various funding sources, application process and procedures, rights and responsibilities related to student financial assistanceReviews/evaluates student data and supporting documentation to confirm accuracy of data and determines eligibility for a wide variety of federal, state and district grant, scholarships, and other financial assistance programsProjected a professional demeanor in a variety of situations and settings, including with other campuses and visitors to the instituteEmployed variety of critical thinking, analytical, and problem-solving skills; including the ability to anticipate and recognize issues as they arise, and the ability to make decisions independently within established guidelines and protocolWorked independently and collaboratively with others while being self-directedHandled multiple responsibilities with high attention to detailExxon Mobil, Novi, MIPart Time Station Manager July 2016-November 2021Interact with customers, employees and vendors to ensure smooth transactions in a friendly and positive mannerResolve conflicts and make difficult decisions when necessary while keeping employees motivated and organizedCreate schedules and making sure daily responsibilities are met.Develop and successfully follow a budget and make payroll.Exercise good judgement for successful hires and in solving problems during work hours.Ensure successful interactions with the public, employees, and vendors.Exxon Mobil, Novi, MIGas Station Attendant January 2010- July 2016Provided excellent customer service and problem resolutionMaintained knowledge of current sales and promotions, policies regarding payment and exchangesPrepared merchandise for purchaseOrganized and stocked inventoryUnited Parcel Services, Kalamazoo, MIPackage Handler June 2013- January 2015Expedited package malfunctions to supervisorLoaded, unloaded, or adjusted packages on conveyor belt to corresponding delivery truck