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Cell: PHONE NUMBER AVAILABLE E-mail: EMAIL AVAILABLE PROFESSIONAL PROFILEHigh performance, result-driven retail manager with consistent career history of demonstrating visionary and leadership expertiseTeam-oriented mentality with customer focus approach and primary goal of establishing a strong, collaborative, and efficient employer-employee relationshipResilient catalyst for increasing sales and profit by analyzing data and problem-solving key company objectivesKEY QUALIFICATIONSReacts to challenges proactively with initiative and practicalityModels a respectful, rewarding, and positive attitudeChampions a working environment of openness, trust, and recognitionCommunicates and listens actively to address employees concernsPromotes sharing of knowledge and continuous learning CAREER EXPERIENCEAt Home 2023 Present Knoxville, TNStore ManagerManages, hires, coaches, teaches, and trains about 40 employeesOpen and close the store and promote credit card and rewards programGabes 2022 2023 Knoxville, TNAssistant Store ManagerHires, trains, and manages new employeesOpen and close the store, promote the rewards program, and merchandise the sales floorLowes 2021 2022 Harriman, TNNightly Operation Receiving ManagerManages 10 employees per shift in the processes of shipping and receivingOperates heavy equipmentforklift, electric pallet jack, Star Wars lift truck, and bailerTrains employees, observes performance, provides feedback, and positively reinforcesChristopher & Banks 2015 2021 Maryville, TNStore ManagerManages 10 employees per shift in the retail objectives of customer service and salesSchedules employees, plans transition sets, payroll goals and distributionRecruits, trains, and retains new employees in all store operations and specific work centersDevelops a talented and motivated team through the performance management process of recognition, coaching, feedback, counseling, and corrective actionRoss Dress for Less 2011 2015 Knoxville, TNAssistant ManagerManages 32 employees in daily customer service, driving sales, and store presentationRefer to previous managerial tasks listed under Christopher & BanksPier One Imports (part-time) 2009 2015 Knoxville, TNKey HolderProvides customer service, builds plan-o-grams, stocks store shelves and displays, completes general store set-up, and works ad-set team OTHER RETAIL EXPERIENCECompanies and Positions:Lane Bryant Assistant Manager 2008 2011 Knoxville, TNBurlington Linens Manager 2007 2009 Knoxville, TNTarget Plan-o-gram Team Lead 1991 2007 Knoxville, TN EDUCATIONRoane State Community College Attended 1989 1991 Harriman, TN REFERENCES:Dana Thornton (Professional Reference)Boot Factory Outlet, Director of OperationsCell Phone: PHONE NUMBER AVAILABLEJanita Scott (Professional Reference)Boot Factory Outlet, Store ManagerCell Phone: PHONE NUMBER AVAILABLERebecca Dickenson (Personal Reference)Blount County Schools Librarian (Eagleton Elementary School) Cell Phone: PHONE NUMBER AVAILABLE/pre> |