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www.Candidate's Name .com EMAIL AVAILABLE PHONE NUMBER AVAILABLETechnical skills.UX Tools:FigmaSketchAdobe Creative Cloud: XD Photoshop Illustrator lnDesignPaper: Pencil & SketchbookCode: html & CSSExperience.Freelance + Contract Roles: 2008-2022Ascendum (ad agency) contractUser Experience Designer6/2021 - 7/2022Blue Ash, OH RemoteClient: Elevance Health/Anthem, Blue Cross & Blue Shield. User research, low- and high-fidelity wireframes, design mock-ups and prototyping Designed contact center internal and external management, reporting and analytics software Worked directly with Elevance Health/Anthem, Blue Cross & Blue Shield and the development (India) team Used user feedback to drive my designs Worked with Anthem and the Ascendum Solutions UX design teamIndigo Slate (ad agency) contractUser Experience Designer10/2020 - 5/2021Bellevue WA RemoteClient: Microsoft Designed a new internal Microsoft Azure Cloud computing application intended for reviewing product status data and analytics for the Microsoft Azure Team User research, low- and high-fidelity wireframes, design mock-ups and prototyping Used user feedback to drive my designs Working cross-team and synchronized feedback and input from the Indigo Slate and Microsoft Azure teamsClient: T-Mobile Worked directly with the T-Mobile virtual retail team Designed desktop to mobile customer-facing forms Internal software updates Used user feedback to drive my designs Worked cross-team and synchronized feedback and input from the T-Mobile teamAvanti Markets contractVisual (UI) Designer6/2020 - 8/2020Renton WA Created low- and high-fidelity wireframe and design mock-ups for updated responsive website Kiosk banner ads Created a static eBook - from template to final launch Revised Avanti Markets brandingTest Innovators contractUser Experience Designer1/2020 - 4/2020Seattle WA Remote Created low- and high-fidelity wireframes & design mock-ups for new website portal pagesAmazon contractUser Experience Designer5/2019 - 8/2019Seattle WA Designed new features within Amazon's internal audit trail and tracking data software for the Social Responsibility team Used user feedback to drive my designs Designed low and high-res wireframes & design mock-ups Worked cross-team and synthesized feedback and input I created red-lines and sent them to the development team to build and implement my new designsFoundation of Health Care QualityUser Experience & Interface Designer freelance3/2018 - 8/2019Seattle WA Remote Redesigned the main foundation and all four of their program websites Research and usability testing on all five previous sites with members of each program Reorganized the informational architecture Created low- and high-fidelity wireframe mock-ups for the five redesigned websites and the web portal for the Surgical Care And Outcomes Assessment Program (SCOAP) Worked with the development team at UpTop agency to develop out my designsNon-Contract Roles:SutherlandUser Experience & Interface DesignerSep 2022 - PresentPittsford, NY Remote Updating the Sutherland Connect contact center internal and external management and reporting software User research, user flows, low- and high-fidelity wireframes, design mock-ups and prototyping Updating the Sutherland Connect design systemTalystGraphic / User Experience / Interface Designer & Marketing Coordinator7/2015 - 2/2018Kirkland WA Redesigned UX/UI of Talyst 25 page website, included research, redesigned the informationarchitecture, design mock-ups, and usability testing Redesigned UX/UI of the InSite System 2.4 software, included first-class navigation implementing accessibility features, and re-branding Designed UX/UI of the Talyst preliminary out-patient-kiosk, included wireframes and design mock-ups- Graphic Designer - Updated the identity of Talyst llc. Recreated the Talyst marketing branding guide The visual design for landing pages, email blasts & banner ads Updated the Long-Term Care market print materials: spec-sheets, brochures & product logos Created a number of product ad campaigns Trade show print materials, banners, and digital display graphics Worked with outside vendors and printing facilities Revised/Edited technical product spec documents- Marketing Coordinator -Logistical support for sales and marketing teams including fulfillment of sales team collateral requests and trade show and event support.Matrix Fitness SystemsGraphic Designer I12/2005 - 10/2008Cottage Grove WI Designed marketing materials from concept to full completion for the marketing and the product departments Designed advertising campaign for the Matrix Fitness // T7xe - Treadmill. Saved the marketing dept. $9,000 in doing the campaign in-house. Updated Matrix logo Designed advertisement brochures Trade show display graphics - pull up banners and trade-show office panels Created new & updated product packaging Attended press checksTrek Bicycle CorpPackage Production Artist4/2005 - 11/2005Waterloo WI Designed after-market product packaging and labels for the Trek brands Responsible for flowing type into various layouts, in multiple languages and ensuring accuracy within each product packaging layout Product illustrations Partnered with overseas printing and packaging facilitiesHealy Awards IncorporatedProduction Artist8/2000 - 8/2003Menomonee Falls WI Designed, typeset and illustrated every product manufacturedEducation.School of Visual Concepts (SVC), Seattle WACertificate - User Experience: 1/2017-3/2018Waukesha Co Technical College, Pewaukee WICertificate - Web Design: 1/2010-5/2013Gateway Technical College, Elkhorn WIA.S. - Design Communications |