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Click here or scroll down to respond to this candidateCandidate's Name
A: Street Address P: PHONE NUMBER AVAILABLE E: EMAIL AVAILABLE LinkedInSUMMARYI am an accomplished analyst, manager, leader, and management consultant with deep experience in technology service delivery, operations, planning, and management. I have over 15 years experience in the implementation of organizational, business process, and technology systems solutions. I have a diverse set of capabilities and throughout my career I have used my skills to perform the following roles: OPERATIONS LEADERSHIP I have directed or managed several teams, service lines, and products. I have also designed, proposed, and implemented new service lines and products. In these strategic leadership roles I have performed the following: SDLC Program Management Strategic Planning / Growth Strategy P&L Forecasting & Management Staff Recruiting, Evaluation, Hiring / Firing Employment Contract Negotiation Employee Satisfaction Management Data Strategy & Governance M&A Modeling & ValuationPROJECT MANAGER I manage technology projects and programs that achieve desired systems, infrastructure, and organizational change. I have worked with clients in nearly all verticals including; Healthcare, Manufacturing, Financial Services, Higher Education, and Energy on systems selection, implementation, and upgrade. What follows are the general activities I perform in this role: WBS Planning & Scheduling Resource Forecasting & Management Invoicing, Revenue & Cost Forecasting Status / Steering Meetings & Minutes Scope / Change Order Management Action Item & Open Issue Tracking Risk Management Project CloseoutBUSINESS ANALYST I run workshops with my clients cross functional leadership team, performing a current state assessment of people, business processes, and systems. I elicit and document detailed business objectives and requirements driving my clients consensus on a desired future state. I document detailed technical functional design specifications to implement custom or COTS products to meet the objectives and requirements. To ensure a successful adoption of the planned future state I produce the following deliverables: Measurable Business Objectives w/ Targets Business Requirements & Planned Resolutions System Architecture & Data Mapping Business Process Diagrams Organizational Roles & Responsibilities User Interface (UX) Design Dashboard / KPI / Report Design Systems / Data Integration Designs User Group Access / Security Designs User Stories / Test Cases Training Course Development & Delivery Change Management PlansSALES & MARKETING As a consultant I am always in sales and I am comfortable working with inside, outside, or B2B sales organizations and I have experience performing the following tasks: RFx Response, Creation, & Management Pitch Strategy, Creation, & Delivery Project Estimation Customer Relationship Management Customer Experience & Satisfaction Contract Negotiation & Renewal Public Speaking Case Study CreationPage 1WORK HISTORYentroCIM (Hepta Control Systems) Detroit, MI 2021 - 2023 As Director of Digital transformation at Hepta Control Systems I worked with clients on control systems integration and implementation of their proprietary intelligent building technology system called entroCIM. As a mission statement for this position I was tasked with creating a new consulting organization within Hepta and as consulting operations lead I created the systems infrastructure, business processes, and deliverables templates required for these new consulting services. I also performed other client-facing billable roles including as project manager, responsible for the day to day operations I managed accounts projects for several clients including Dell and Ford Motor Company. As a business analyst I produced planning or design documentation for several clients including Merck and The Coca-Cola Company. Newmark Knight Frank (Computerized Facility Integration) Southfield, MI 2006 - 2020 As a Senior Managing Director at Newmark Knight Frank I delivered management consulting services for information technology systems strategy, design, implementation, and support. I drove projects / programs for our clients that applied best practices, new tools, and systems to improve organizational effectiveness and business process efficiency. I performed the following roles during my time at Newmark: Operational Leadership I managed a team of 25 people, set growth strategies which I was responsible for executing. I performed all hiring, partnering, and acquisitions activities. I took our organization global by adding services and hiring resources in Poland, Germany, and South Korea. Project Manager I managed a portfolio of large complex projects with budgets and timelines ranging from $50K to $3.5M and 4 months to 3 years. Some of my larger project clients included; Dell, Dow Chemical, McDonalds, US Steel, BP, and JPMorgan Chase. Business Analyst As a subject matter expert I ran workshops to elicit requirements and measurable business objectives from my clients. I then worked with system engineers / architects to design, implement, and manage business process improvement and technology solutions. Sales Responsible for an annual sales target to grow the backlog of work for my team. I managed the operational side of sales by; responding to RFPs, project budget, timeline, and resource estimation, and pitch meeting presentation. I was a speaker / presenter / subject matter expert at several public events, seminars, and conventions.Harley Ellis Devereaux (HED) Southfield, Michigan 2000 - 2006 As an Associate, Consultant, and Analyst at HED I worked with a talented team of Architects, Engineers, and Designers to deliver real estate and facilities management related corporate consulting services including: Computer Aided Facility Management (CAFM) Services Building Programming & Space Utilization Surveys Capital / Construction / Facilities Project & Program Management I also sold and managed web based software solutions which I created to complement the consulting services above. Technology quickly became my full time responsibility and in this role I was able to produce many new clients and revenue for HED in the role of Software Development Lifecycle Manager. Quality Food Centers (QFC) Seattle, WA 1996 - 1998 I worked in the Store Planning and Design office of QFC and I reported to the Executive Architect and in this role I created architectural drawing packages using Autodesk AutoCAD software. Drawing packages that I produced include; Schematics, Design Development, Construction Drawings, Shop Drawings, and Schedules for Furniture Fixtures and Equipment, Lighting, and Finishes. Page 2WORK HISTORY (SELF EMPLOYMENT)REAL ESTATE DEVELOPER Detroit, MI 2019 - 2024As founder I created my real estate development company with a plan to create a federal Qualified Opportunity Zone Fund. I worked closely with my legal team, economic development authorities, and neighborhood organizations and my mission was to develop property through adaptive reuse of historic buildings, to create new businesses and support existing ones by increasing foot traffic and occupancy. I was able to secure funding commitment for my first project, a $6M adaptive re-use of 8 contiguous properties, but in due diligence the property valuation fell short and stalled the project indefinitely. Below are some of the activities I perform in this role: Project Proforma Development Business Structuring / Administration Investor Relations Pitch Creation & Presentation Custom Map Creation in Google Earth Design Development Drawing Creation Business Modeling & Forecasting Project Estimation & ManagementEDUCATIONBachelors Degree Interior Architecture Wayne State University, Detroit MI 1994 SOFTWARE EXPERIENCE MS Office / Visio / Sharepoint MS Project / Primavera / Smartsheet MS Teams / Slack / Google Chat MS SQL Server / Oracle / MySQL Tableau / QlikView / PowerBI Archibus / Tririga / Maximo AutoCAD / Microstation HubSpot / Salesforce / MS CRMVOLUNTEER ACTIVITIESGrosse Pointe Red Barons Youth Football Board of Directors Registrar / Technology Lead Grosse Pointe Park Little League Baseball Manager / Coach Page 3 |
