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Title Customer Service Data Entry
Target Location US-MS-Gulfport
Phone Available with paid plan
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Candidate's Name
Street Address  26 St.Gulfport, MS Street Address
PHONE NUMBER AVAILABLEObjectiveTo obtain a secure position with a growing company. QualificationsVery competitive worker, excellent communication skills, and computer literate EducationPearl River Community College, Hattiesburg, MSMajor: Business AdministrationMajor GPA: 2.0Work ExperienceConduent Commercial Solutions, LLCRemote Customer Experience Associate IVSeptember 2022 - presentProvide one-to-one telephone contact with applicants, beneficiaries, and enrollees in customer service roles.Accurately document enrollment requests, status changes, complaints, and grievances Enter application and enrollment information into a web-based computer system for customers wishing to apply for the program over the telephone. Maintain technical and program policy proficiency in the NJ Family Care rules/guidelines and other related program policies.Provide clear, complete, accurate, and objective information based on a full understanding of program requirements.Huntington Ingalls SecurityPascagoula, MSArmed Security OfficerJuly 2018- April 2022Operate/monitor surveillance systemData entryEnsure safety of company, employees, visitorsDeter unlawful or adverse actionsMonitor traffic flowVarious other dutiesHarrison County Sheriffs Department, Gulfport, MS Correctional Officer, CorporalMay 2013- June 2018Supervise officers on assigned blocksMonitor inmate activitiesEnsure the safety of inmates, staff and visitorsConduct routine security checksVarious other dutiesJones County Sheriff Department, Ellisville, MSCorrectional OfficerOctober 2011- April 2013Book in/release offenders/juvenilesMaintain safe/sanitary environmentMonitor detention activities via monitor/physical observation Various other dutiesSecuritas Security Services, Gulfport, MSJanuary 2009- May 2011Security OfficerMaintain company securityMonitor incoming/outgoing trafficConduct routine security roundsClarify security of products/equipment leaving property G&K Services Laurel, MSSeptember 2006- December 2008Customer ServiceOrder entryFull-fill/maintain backorder reportAnswer any outstanding emails and voicemailsMaintain/ monitor on-time performance reportFile reports and maintain daily totals for senior managers. Mississippi Conference of the United Methodist Church Laurel, MS May 2006- Sept. 2006 Administrative Assistant, temporaryEstablished and verified appointmentsKept record of incoming/ outgoing phone callsAttended monthly seminarsFiling and data entry according to company guidelines Kept record of employee mileageNotify/ respond to volunteersRegions Mortgage Hattiesburg, MSSupport Specialist IIIJanuary 2005- March 2006Filing and data entry according to company guidelines Request files for other company departmentsKeep record of incoming and released of information from files Prepare daily requests for immediate useKeep records accurateKeep track of all materials needed for completing job Respond to branches and customer service via email and telephone Proofread data to be processed for accuracyVarious other clerical dutiesHoward Industries Laurel, MSSeptember 2001- November 2003Machine Operator/Coil WinderOperated coil winder machineTrained new employeesOrdered necessary material to operate machinePrepared work area for next shiftHoward Industries (Ballast Division) Sandersville, MS September 1996- September 2001Machine Operator/Team LeaderOperated ballast tester machineOperated label machineHelped supervisory with monthly inventoriesPrepared work area for next shiftComputer SkillsMicrosoft WordMicrosoft ExcelMicrosoft OfficePowerpointReferences Available Upon Request

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