Candidate Information Name Available: Register for Free Title Customer Service Rep Target Location US-IL-Chicago Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Cell: PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveTo obtain a position within the customer service/clerical field that is meaningful and challenging, which also contributes to my daily knowledge and growth in the medical industry.Summary of QualificationsOver 10 years of customer service experienceSkilled in MS Office Suite (Excel, PowerPoint, Word, etc.)Knowledge of ICD-10/CPT codesEmployment HistoryUS Medical LabsLombard, IL 10/2020 - 05/2024{Patient Customer Service Rep}Made incoming & outbound calls scheduling appointments.Provided patients with completed registrations for covid, influenza, and RSV testing.Collected demographic information from patients and entered it in the system database.Supported the coordination and communication between tele-health physicians and patients.Insurance verification and EOB breakdown/verification.Knock At MidnightChicago, IL 07/2017  12/2020{Truant Officer}Worked with schools and students to increase attendance and academic performance.Maintained data, developed plans, and interacted with parents and law enforcement.Provided counseling services, assessed situations, and responded to security issues.Senior HelpersChicago, IL 01/2010  05/2018{Home Health Aid (part-time)}Attended to elders needsEscort/companionHouse keepingCookCommutingEducation:Orr Academy High SchoolChicago, IL 09/1997  06/2001Malcolm X College 01/2024 - Present