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Tiffin, IA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEadministrative professional with GAPP experience considering employment options Work ExperienceOffice ManagerBrowns West Branch Ford - West Branch, IAJune 2021 to February 2024All administrative tasks for a busy auto dealership. Duties included AP & AR, GL postings, deal postings, daily banking, GL schedule maintenance, multi line telephone operations, decision making& prioritizing work load. Also trained new hires and assisted HR with tasks as delegated. Entered manufacturer incentives and reconciled accounts daily, processed title transfers while successfully handling confidential information. Submitted contracts to lenders and maintained a good standing relationship with both guests and vendors.I joined this team when the Browns organization purchased the local Ford dealership from its previous owner and acted as liaison between previous, present & future business relationship. Warranty AdministratorJunge BWM - North Liberty, IAMarch 2016 to June 2020Originally joined the dealership when the North Liberty branch opened at its temporary location on Penn St. Handled all administrative tasks for the small dealership while establishing solid roots within the community by hosting fundraising events for both Iowa City & Clear Creek school districts. Also maintained excellent relationship with previous owners, The Carter family from Oxford, IA After acquiring the BMW brand, I transitioned to the warranty admin position. Coding & processing manufacturers claims on repairs. Maintained a less than 2% error rate on submitted claims, per manufacturers audit.Office AdministratorDeery Brother Dodge - Iowa City, IAMarch 2011 to February 2016Performed general office duties for a large dealership. Including AP, AR, daily banking, schedule reconciliation and cashiering. Operated a VOIP multi line telephone system and assisted in onboarding new employees. Organized company outings and training for staff. Additionally, I processed collections and small claims cases against delinquent customers. Once even took ownership of a vehicle that was authorized to be repaired after the owner failed to pay and pick up the vehicle.EducationHigh school diplomaWest Liberty High School - West Liberty, IA1995 to 1997Skills Cashiering (10+ years) Cash Handling Administrative Experience Microsoft Outlook Office Management QuickBooks Clerical Experience Microsoft Excel Organizational skills Communication skills Accounts payable Office experience Leadership Supervising experience Customer service Human resources Accounting Banking GAAP Accounting software Time management VoIP Account Reconciliation Bank Reconciliation Balance Sheet Reconciliation General Ledger Accounting General Ledger Reconciliation Accounts Receivable Journal Entries Computer Networking Financial Report Writing Financial Analysis Event PlanningCertifications and LicensesCertified Notary PublicJanuary 2017 to September 2025Notary in the state of Iowa |