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Chicago, IL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEDATA CENTER TECHNICIANAnalycal and soluon-focused professional with 25+ years of experience delivering technical support and resolving server and end-user issues. Track record of installing, conguring, and maintaining soware, hardware, networks, and data centers. Focused on system eciency and extensive documentaon. Adept at managing soluon delivery for cross- funconal projects. An excellent communicator and problem solver with a high level of integrity, iniave, eciency and customer focus.Addional SkillsExtensive knowledge of Microso Oce and Windows OS (10, 11, Server 2012-2016).Intermediate knowledge of WAN/LAN TCP/IP, Cisco Routers/Switches.CompTIA A+, Server+.HP Proliant Server G5-Gen10 Server and Soluon Qualicaon. Professional ExperienceConnecon, Inc., Schaumburg, IL March 2006 - April 2024 ConsultantTroubleshoong, ordering, and installing, if necessary, failed server hardware for various clients, remote and local.On Fortune 500 Company support team responsible for maintaining server hardware and Cisco VOIP infrastructure.Lead technician during mulple data center migraons 2014-2019 - Server hardware installaon, cabling and tesng of Cat6 & Fiber, troubleshoong hardware failures, creang and maintaining complete documentaon.On project team to upgrade hardware/soware of Cisco VOIP environment across 5 oces.Automated HP Proliant DL380 hardware and Windows Server OS deployment, cung project costs by two thirds.Responsible for SFTP/FTP backups, restores, administraon, patching (of hardware, soware, and Windows Server OS), creang and maintaining complete documentaon.Creang and maintaining VMWare Workstaon virtual desktops. STAMCO Technology Group, Chicago, IL September 1998 - November 2005 Senior Network ConsultantDesigned and implemented various network operang system migraons, including hardware specicaons, disaster recovery, and documentaon.Netware, versions 3.12 to 6.5 and Windows, versions NT 4.0 to 2003.Netware 4.11 to Windows 2000, Windows NT to Netware 6.0.Planned and implemented mulple Microso Exchange migraons.Exchange 5.5 to 2000, 5.5 to 2003, 2000 to 2003.Designed many Microso Acve Directory Services networks ulizing Windows 2000 Server, Server 2003, Group Policies, DFS.Created standardized and automated installaons of Windows 9x, NT 4.0, 2000, 2000 Server, XP, Server 2003. GE Capital IT Soluons, Elk Grove Village, IL June 1997 - September 1998 On site at Zurich Kemper Insurance, Long Grove, IL Systems Engineer/Network AdministratorManaged a 30 server mixed environment of Windows NT 4.0 and Netware 3.12, 4.11 with 1,000 total users. Responsible for all levels of network support.Planned and implemented migraon from Netware 3.12 to 4.11.Setup tesng and rollout procedures for Windows 95 and NT workstaons.Automated soware deployment ulizing WinInstall and ZEN Works. Candidate's Name EMAIL AVAILABLE Page 2Addional ExperienceThe Woodeld Group, Schaumburg, ILNetwork Administrator, Network Analyst, Senior PC Bench TechRan client Help Desk for 400 users.Setup, troubleshot and repaired PCs, laptops, servers, printers and peripherals.Responsible for training new technicians on how to troubleshoot and repair PCs and laptops.On site at Northern Trust Bank, downtown Chicago, in Network Administrator capacity.Responsible for 15 servers, 1,100 users.Daily administrave responsibilies including backups/restores.Netware 3.12, Windows NT 4.0, IBM 3270 emulaon, AS/400 emulaon. EducaonAssociates of Applied Sciences in Electronics, DeVry, Chicago, IL Math and Computer Programming, University of Illinois, Champaign, IL |