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Name Available: Register for Free
Title Executive Assistant Customer Service
Target Location US-FL-Tallahassee
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Shady View LaneTallahassee, FL, Street Address , USPHONE NUMBER AVAILABLEEMAIL AVAILABLEJob Objective: To obtain a position in contract management to allow for career advancement.Work Experience06/05/2023  5/30/2024Department of Management Services, Executive Assistant Leasing SupportProvide file management on leases for space of equipment located on radio towers, ground leases for DMS towers, and memorandums of understanding.Provide support to the SLERS Contract Manager and Leasing Manager for uploading documents and recording information to a leasing tracker system for all items listed in the first sentence.Provide support to the Leasing Manager for the creation of and utilization of lease management procedures for the Division of Telecommunications.Ensuring all State of Florida statutes and rules are followed for the management of leases.Route any documents contemplated within this scope of work for internal approval and through to execution.Assisting the Manager of Office Operations and SLERS Financial to ensure invoices are verified and sent through the approval process for payment.Perform assistance with audits, file cleanup, and writing of timelines of all leases to ensure accuracy.09/01/2022  02/28/2023Winn-Dixie Stores, Inc., Customer Service AssociateExhibiting professional telephone etiquette and ensuring connection to the appropriate department or team member Learned everything about the products there; and became very good at sales, and customer return.Perform other job-related duties.Putting up discarded or returned merchandise.Provide excellent customer service by answering customer questions, taking to product cannot find, greeting Performed all duties as assigned with minimum supervision Watch for and recognize security risks and thefts, and know how to prevent or handle situations.Maintained thorough knowledge of store merchandise to provide helpful pieces of advice to customers.Sales and/or transactions with Money Orders, Western Union, and Lottery.Coordinating daily store cash and accounting functions in accordance with guidelines, policies and procedures and management instructionNotify management of team member theft, guest shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and/or against company policy.11/01/2021 - 09/01/2022Winn-Dixie Stores, Inc., Bakery AssociateEnsuring product was baked per company policy Inventory and stocking of bakery/deli area Placing orders for stock.Ensuring customer's needs were addressed and recommendations of other product.04/01/2014 - 07/01/2018Florida Department of State, Administrative AssistantGathering incoming bids from outside companies when it is time to renew multi-million-dollar State contracts and services.Plan, administer, and control budgets for contracts, equipment, and supplies.Direct or coordinate the supportive services department of a business, agency, or organization.Prepare and review operational reports and schedules to ensure accuracy and efficiency.Ensuring calendar up to date for meetings and appointments for the CIOAnswering phone calls coming into the Secretary of State office. Using Microsoft office to keep track of information and correspondence with other businesses and agencies.Setting up interviews for potential new hires, putting together packets for everyone sitting in on interview, doing background checks and other needed items for the potential new hiresType up to 60 wpm and notarized.Acquire, distribute, and store supplies.There is a several year period of no work from 2018 to 2021 due to medical reasons.02/01/2008 - 07/01/2012Westminster Oaks, Assistant BookkeeperAccounts payable and receivable for approximately $100,000-$400,000 Monthly.Received and posted funds for residents. Reconciled monthly statements for about $700,000.Entering and processing 175 employee payroll information for all departments. Distributed checks to department heads for their employees.Worked with insurance companies for collection of owed amounts and on behalf of residents to collect outstanding balances owed for services rendered, resulting in nearly $150,000 monthly.Updating, printing, and distribution of monthly mortgage statements to residents.Ordering of office supplies through computer systems and distribution of office supplies.Provided customer service over the phone to residents and transferred calls to correct departments using a 26 multiline phone system.Other clerical and administrative duties as assigned.EducationKeiser University -TallahasseeAssociate in Medical Billing and CodingPresentEverest University-Tampa,Associate Degree in Accounting and Finance2010Notary with State of FloridaHonors with Keiser 2023Computer SkillsMicrosoft Suite; Excel, Word, PowerPoint, Outlook, Access, TeamsPeachTree - Reconciliation SoftwareQuickbooks- Accounting SoftwareAdobe - Convert, edit, share, sign and more.POS systemsAccounting Ledger BookPayrolling Software systemsBilling system softwareInventory management ordering systemDocuSignLeasing of equipment and State of Florida contractsReferences Upon Request

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