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PHONE NUMBER AVAILABLEEMAIL AVAILABLELINKEDIN LINK AVAILABLECONTACTEDUCATIONMETROPOLITAN STATE UNIVERSITYOF MINNESOTALANGUAGESEnglishFrenchLingalaNgbakaLIDIA W.SANGUMA QUALIFICATIONS SUMMARYAgile Transformation Leadership: Spearheaded Enterprise Agile transformation by onboarding Scrum teams and fostering adoption of Agile methodologies.Scrum Facilitation and Coaching: Facilitated Scrum ceremonies and guided both established and emerging Agile teams for seamless Agile integration.Product Owner Collaboration: Collaborated closely with Product Owners, offering support in backlog refinement, prioritization, and user story development to optimize project outcomes.Risk Management and Communication: Proactively identified project risks and devised mitigation strategies, ensuring transparent communication through comprehensive status reports and sprint summaries. Project Delivery Oversight: Ensured smooth project delivery by eliminating impediments, supporting teams in adhering to timelines and scope, and managing project finances and resource allocations. Remote Team Leadership: Effectively led remote project teams across diverse regions, overseeing project plans, budgets, and vendor relations with proficiency.Technical Proficiency: Demonstrated expertise in Continuous Integration and Continuous Deployment Pipeline, aligning development practices with industry standards.ACHIEVEMENTSLed Agile transformation, completing 80% of onhold/unfinished projects. Decreased turnover rate from 50% to 4%.Enhanced Jira workflow and introduced significant improvements in metrics and dashboards.Successfully transitioned multiple departments to the Scrum framework within 8 months.Organized Engineering Onsite and Hackathon, leading to the implementation of new product ideas.Boosted team velocity by 80%AREAS OF EXPERTISEProficient in Agile values, principles, and practices Skilled in public speaking and communication Experienced in Agile project management and organizational leadership (ORK, KPIs) Knowledgeable in Agile methodology and Scrum framework Familiar with Software Development Life Cycle (SDLC) Experienced in scheduling, event coordination, and planning Effective servant leader with conflict-resolution skills Experienced in iterative and incremental development Proficient in facilitating Scrum ceremonies (sprint planning, stand-ups, retrospectives, refinements, sprint review) Proficient in Jira Admin, Confluence, Slack, Microsoft Suites, Zoom, Google, Skype, Easy Retro, and PowerPoint Skilled in cross-functional team building and collaboration Bachelor of Science in InternationalBusinessBachelor of BusinessAdministrationPROFESSIONAL SUMMARYInterestsFrom my early days at MAWA, working closely with African immigrants and empowering young African girls, I've always been driven by a passion to make a difference. Over the years, I've channeled this drive into the realm of IT project management, becoming a PSM-certified Scrum Master and Agile transformation leader. My journey with Bell Bank and PAGER, INC. has been marked by milestones like transitioning teams to Agile methodologies and increasing team velocity by a staggering 80%. I take pride in my ability to fuse technical prowess with people-centric leadership, ensuring that innovation and collaboration always steer the ship.In every role I've undertaken, my mission has been to breathe life into projects and teams, nurturing a culture of innovation and excellence. Leveraging tools like Jira and Confluence, and drawing on my extensive background in Agile, I've successfully transformed struggling departments into high-performing units. My mantra? Empower teams, foster collaboration, and always aim for the pinnacle of productivity and innovation. Lead Scrum MasterPAGER, INC. - Feb 2022  Sept 2023Spearheaded Agile transformation across Engineering & Product teams. Scrum Master for seven dispersed teams; managed sprints and ceremonies. Played a pivotal role as an agent of change, fostering continuous improvement. Introduced and maintained comprehensive KPI systems. Streamlined Jira workflows and played an instrumental role in backlog grooming. Championed team-building initiatives and streamlined engineering onboarding processes. RELEVANT WORK EXPERIENCE:Scrum MasterBell Bank - Sept 2014  Feb 2022Transitioned from Loan Coordinator to Executive Assistant, culminating as a Scrum Master. Managed scrum boards on JIRA, coordinating ceremonies and building team dynamics. Transitioned two onsite teams to Agile within two months. Collaborated with senior leadership on business strategy and release planning. Oversaw project scopes, schedules, and documentation processes. Program CoordinatorMAWA - June 2010  Sept 2014Engineered community outreach programs to integrate African immigrants, focusing on empowerment, education, and employment.Pioneered initiatives for young African girls, enhancing leadership skills, academic preparedness, and self-esteem. BIOGRAPHYProject ManagerThe Sanguma Foundation - Sept 2023  PresentLead planning, implementation, and monitoring of diverse initiatives including medical, educational, and community development projects for The Sanguma Foundation in the Congo. Cultivate and maintain partnerships with local communities, government entities, and donors to facilitate collaboration and support for foundation programs.Assist in budget planning, expenditure monitoring, and compliance with donor requirements, ensuring transparency and accountability in program finances.