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Title Customer Service Administrative Assistant
Target Location US-NC-Concord
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Concord, NC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLETalented individual with strong ability to learn fast interested in Healthcare/Administrative assistant position. To apply 5+ years of work experience in health setting and customer service. Also, bringing in Diploma for Medical Assistant Technology from an accredited college, and the ability to work with individual patients as part of an integrated team of health care providers. Willing to relocate to: Charlotte, NC - Huntersville, NC - Harrisburg, PA Work ExperienceMedication Aide/CNAPrivate Duty In-Home Health Care - Kannapolis, NCApril 2022 to Present Scan, copy, and fax important documents Perform domestic and household tasks Administer medications Assist with personal care activities Monitor patients' vital signs and report any abnormal readings Assist patients' with mobility and physical therapies/exercises Provide companionship and basic emotional or psychological support Certified Nursing Assistant/ReceptionistNovant Health - Salisbury, NCDecember 2020 to March 2022 Walk through round with off going CNA Measure and record vitals CHG baths/Peri-care/Foley care Check, Change, and repositioned patients every two hours Answer and direct phone calls in a polite and friendly manner Welcome Visitors in a warm and friendly manner and answer questions that visitors may have Certified Nursing Assistant/Receptionist/Medication Tech Home Health Care Private Duty - Kannapolis, NCFebruary 2018 to December 2020 Answered phone calls Scheduled Dr. Appointments Transported to appointments Filed important documents Assist with hygiene needs Prepared and cooked meals Administered medicationsCNA/Medication Technician/Supervisor in Charge/Receptionist BIG ELM RETIREMENT CENTER - Kannapolis, NCOctober 2010 to February 2018 Take and record patients' vital signs and update their charts with observations Check, change, and repositioned patients' every two hours Record intake and output Collect samples Review test results and notify physician regarding results Foley/Peri-care Managed workflow keeping and organizing facility records, and creating schedules Answered/transferred calls Audit medication carts Reordered/Restock medications Transcribed physicians orders to E-MARPCA Personal Care Assistant/Med Tech/Supervisor in Charge Caremoor Retirement Community - Kannapolis, NCJuly 2008 to October 2010 Assist with catheter care/Peri-care Cleaned and redressed wounds Administered medications Take medical history from the patient and family Monitor patients' reactions to drugs and report any changes Take accurate notes for the physician on duty Make sure employees reporting to work meet performance expectations Meet deadlines Ensure great customer service at all levelsClinical Medical Assistant InternshipNortheast OB/GYN - Concord, NCMarch 2008 to April 2008 Assist physician during in-office procedures Prepared rooms for next patient Weigh patients', checked vitals and temperature, collect urine samples Collect blood for routine follow-up or pre-operative testing Answered phone calls within three rings Scheduled patients' appointments Pulled patients' charts Sterilized equipmentPCA Personal Care Assistant/ Med Tech/Supervisor In Charge Caremoor Retirement Community - Kannapolis, NCMarch 2005 to March 2008 Assist with bathing, grooming, dressing, and feeding Assist with daily activities Maintain patients' with physical, emotional, or cognitive impairments Rounding and repositioning every two hours Ensure that the work environment is safe, secure, and healthy Maintain office calendars and schedules Keep office supply inventory fully stockedCashier/Customer ServiceFood Lion - Concord, NCMarch 2004 to November 2005 Handle cash, credit, or check transactions Balance cash register Greeted customers when entering and leaving premises Calculate the cost of products or services Receiving and placing customer service telephone calls Maintaining solid customer relationships by handling questions and concerns with speed and professionalism Responding to customer questions and complaintsEducationDiploma in Medical Assisting TechnologyBrookstone College - Charlotte, NCMay 2006 to June 2008High school diplomaNorthwest Cabarrus High School - Concord, NCAugust 2001 to May 2005Skills Blood sampling Vital Signs Typing Documentation review Hospital Experience EKG/ECG (10+ years) Insurance Verification Immunizations (10+ years) Leadership Computer Skills Office Management Patient monitoring Personal Assistant Experience Nursing EMR systems Medical Office Experience Gram Stains (10+ years) Medical Terminology (10+ years) Customer service Anatomy Knowledge Communication skills Supervising Experience Behavioral health Vision Testing (10+ years) Smear Slides (10+ years) Dementia Care Medication Administration Phone Etiquette Medical Records Home Care Microsoft Word Laboratory Experience Venipuncture (7 years) Alzheimer's Care ICD-10 Hospice Care Microsoft Word (10+ years) Patient Care Catheter Care Clerical experience Epic English Medical scheduling Computer Operation Phlebotomy CaregivingCertifications and LicensesCertified Medication AideCNABLS CertificationCertified Medication TechnicianState Tested Nursing AssistantCPR Certification

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