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 Yulee, FL 32097PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
CERTIFICATIONS      Networking Essentials with Honors      Microsoft Excel Certification      Microsoft Outlook Certification      Microsoft Word Certification      Currently seeking CompTIA A+, Network+ & Security+EXPERIENCEFrontline Managed Services, Atlanta GA   Service Desk AnalystJanuary 2023 - April 2024      Helped callers by remoting into their machines and fixing their issue whether it was repairing software, finding a feature in a Microsoft office program, clearing browser cache, etc.      Worked in an office environment and from home, it was a hybrid position      Used a ticketing system (ServiceNow) to document each call      Escalated tickets to higher level position if it was something we didn t have access to doTarget, Kennesaw GA   Stocker/CashierJune 2022 - January 2023      Stocked the shelves all over the store
      Helped unload the truck before the store opened      Helped with customers who requested assistance      Worked in the checkout lane assisting with purchasesTasty s Fresh Burgers, Yulee FL & Kingsland GA   Kitchen StaffFebruary 2018 - April 2021      Cooked French Fries, Burgers, etc      Prepped Food for cooking      Cleaned Kitchen & Dishes      Assisted with bringing food to CustomersEDUCATIONDeVry University, College   Networking Essentials with Honors2021 - 2022, 1 W Ct Square Ste 600, Decatur GA 30030
Yulee High School, High School   High School Degree2015 - 2019, 85375 Miner Rd, Yulee FL 32097SKILLS      Lots of experience with various software including all Microsoft Office products, Adobe Acrobat & Photoshop, File Explorer, Active Directory, VMWare Horizon Client & many others      Experience using multiple OS types such as Windows, Mac, and Linux      Familiar with multiple browsers including Mozilla Firefox, Google Chrome, Apple Safari, Microsoft Edge, Opera GX, Internet Explorer, Chromium & Pale Moon      Experience building gaming computers and repairing/cleaning old game consoles      Great at working alone and in groups      Lots of patience      Very reliable/dependable      Likes picking up overtime when available      Great with attention to detail      Great with professionally taking criticism      Loves to learn and experience new things      Eager to work and progress up the company ladder      Goes out of the way to make sure the job is well doneREFERENCESDaniel Coffman, Team Manager   Frontline Managed ServicesEMAIL AVAILABLE - PHONE NUMBER AVAILABLEMelih Guzel, Team Lead   Frontline Managed ServicesEMAIL AVAILABLE - PHONE NUMBER AVAILABLE
Katy Doughtery, Franchise Owner   Tasty s Fresh Burgers- PHONE NUMBER AVAILABLEJustin Southwell, Team Manager   Tasty s Fresh Burgers- PHONE NUMBER AVAILABLE