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| | Click here or scroll down to respond to this candidateCandidate's Name
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PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARYHIGHLY MOTIVATED, driven, and SUCCESSFUL AT IMPLEMENTING STRATEGIC approaches. Recognized for performance excellence and operations, customer care and inventory control. Strong ability to drive profit, control cost, and achieve CONTINUOUS PROCESS improvement.Team BuildingEffective LeadershipStaff TrainingTrend Forecastingcustomer Service SkillsData ReviewEmployee DevelopmentStrong Multi-tasking and Organizational SkillsCritical ThinkingEmployee Training and DevelopmentFollows all policies and procedures.Schedule ManagementInventory management.Complex Problem SolvingEducationHIGH SCHOOL DIPLOMA DECATUR GAOMNI TECH ATLANTA GAProfessional ProfilePopeyes Chicken and Biscuit 9/2019-2023Worked primarily with customers and managed team members, cash handling, and inventory control.Make determinations and use sound judgment to resolve disputes issues.Address a wide range of issues/problems that require unique solutions.Provide assistance to individuals and/or Businesses primarily through telephone interaction and face-to-face contact.KFC 05/2012-2019Responsible for managing team members and shift manages relationships and providing leadership.Ensured the operational efficiency and the direction of the restaurant is in alignment with corporate policies and practices.Maintained records, prepares forms, verified information, and resolved problems.Build and input test service order into computer system for vendors.Provided coaching to agents to ensure the quality of service presented correct for testing.Identified and determined the best approach to new product and service launches.Implemented use of sales techniques that maximize revenue.Provided solutions for Public Service Commissioner and Presidential Complaints. Reporting outcome to Upper Management Executives.SFE 11/2023-PresentSupervises and coordinates activities of workers who prepare, cook, serve food, clean premises, and operate POS.Ensures accuracy of food and supplies deliveries by checking vendor invoices and prices as products are delivered.Manages the preparation of nutritious meals following federal, state, and local standards.Records daily food production and inventories of all food supplies. |