Quantcast

Customer Support Agent Resume Miami, FL
Resumes | Register

Candidate Information
Name Available: Register for Free
Title Customer Support Agent
Target Location US-FL-Miami
Email Available with paid plan
Phone Available with paid plan
20,000+ Fresh Resumes Monthly
    View Phone Numbers
    Receive Resume E-mail Alerts
    Post Jobs Free
    Link your Free Jobs Page
    ... and much more

Register on Jobvertise Free

Search 2 million Resumes
Keywords:
City or Zip:
Related Resumes

Support Agent Customer Service Hollywood, FL

Service Representative Customer Support Tamarac, FL

Customer Service Reservation Agent Fort Lauderdale, FL

Customer Care Agent Hollywood, FL

Insurance Agent Customer Service Fort Lauderdale, FL

Customer Service Agent Fort Lauderdale, FL

Customer Service Administrative Support Coral Springs, FL

Click here or scroll down to respond to this candidate
Candidate's Name
PHONE NUMBER AVAILABLE or PHONE NUMBER AVAILABLE
Miami, FL Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE

Desire a challenging position of responsibility, that will utilize a diversified work/ educational history
in administrative duties/marketing and sales, while incorporating a commitment to excellence and
teamwork. l speak four languages including English, Spanish, French, and Portuguese.
PROFESSIONAL   Vivacious professional experienced in all phases of administrative duties
Authorized to work in the US for any employer

Willing to relocate: Anywhere
Authorized to work in the US for any employer


Work Experience

Legal Secretary/ Records Coordinator
Wicker Smith O'Hara McCoy & Ford, P.A. - Coral Gables, FL
January 2024 to Present
Requested& downloaded medical record.
Followed up on records
Saved Medical Records.
Updated the Records chart, and
Processed invoices.
  Assist attorneys, paralegals, and firm management as requested.
  Document management: obtain, review, and organize case documents.
  Document production: drafted authorizations, and other legal documents.
  Collected , reviewed , and noted file records, materials, and all other case information as directed
into ProLaw.
  Responded to emails from medical facilities and attorneys.

Legal Assistant - Litigation
YOUR INSURANCE ATTORNEY - Coconut Grove, FL
December 2022 to December 2023
Legal Assistant. Scheduling Mediation, Plaintiffs Depositions, Third Party Depositions, expert witness list..
Coordinated inspections with carrier experts, our clients and field representatives.
Actively managed 100 or more emails per day by responding and providing dates of availability

Legal Assistant
THE MORGAN LAW GROUP - Coral Gables, FL
June 2022 to December 2022
Legal Assistant, scheduling depositions and Mediation. Coordinating Mediation in the Florida E-filing
Portal. Responsible for using Court Map to schedule hearings Responsible for using Clio on a daily basis
for communicating with clients and for confirming matters in the Calendar.
Responsible for drafting pleadings, correspondence; document management, compliance with court
ordered deadlines.

Legal Secretary
GEICO Legal Counsel - Miami, FL
July 2021 to June 2022
Legal Secretary
Provided support to two Attorneys on a daily basis.
Drafting Pleadings including Notices , Proposals for Settlements, Answers and Affirmative Defenses.
I also drafted Discovery including Interrogatories, Answers to plaintiffs regarding expert witness,
Interrogatories , etc.
Reviewing Involuntary Dismissal and Closing cases. Defense Insurance Law.

Scheduler/ Legal Assistant
David Estrella, P.A - Miami, FL
May 2019 to June 2020
    Scheduling daily consultations
    Legal Assistant
    Preparing documents release forms
    Collecting payments
    Filing
    Provided Customer service
    Answered customer inquiries
    Directed calls to the appropriate individuals
    Helped clients complete Intake forms
    Immigration law

Scheduling Assistant- Legal Assistant
The Strems Law Firm - Coral Gables, FL
August 2018 to July 2019
  Scheduling Assistant, coordinated & scheduled depositions, hearings, conference calls, inspections.
  Provided Customer Service. Updated clients on the status of their cases. Experience in e-filing & e-
courtesy filing. Experience with insurance law & representing clients in processing claims. Working with
insurance companies. Experience with presuit & litigation cases. Experience handling insurance law
including property damage and car accident cases.
  Act! Computer Software.
  Complaints, opened initial cases & e-filed initial cases with documents, Discovery.
  Property Damage Law

Scheduling Assistant / Paralegal Office Assistant
MSPG LAW GROUP Insurance Law Firm - Miami, FL
March 2018 to August 2018
  Scheduling Assistant, coordinated & scheduled depositions, hearings, conference calls, inspections.
  Provided Customer Service. Updated clients on the status of their cases. Experience in e-filing & e-
courtesy filing. Experience with insurance law & representing clients in processing claims. Working with
insurance companies. Experience with presuit & litigation cases. Experience handling insurance law
including property damage and car accident cases. Law software Law Logix experienced.
Administrative Assistant to Operations Mgr / Business Development Executive
PROSPER FLORIDA - Coral Gables, FL
June 2016 to June 2018
Business Development, Market Research, obtained New Clients, Lead Generator. Prospecting new clients
  Sales

Business Development Manager / Inside Sales
ACE BOUQUETS - Miami, FL
June 2017 to February 2018
Business Development, Inside Sales, Opened New Accounts, managed accounts, sales, telemarketing.
Market Research, obtained New Clients, Lead Generator. Prospecting new clients
Wholesale Flower Business Development.
  Sales
  Opened new accounts


Education

TESOL certificate in Teaching English
BOSTON UNIVERSITY - Boston, MA
April 2020 to Present

Bachelor of Arts and Science in Arts and Sciences
College of CAS - Boston, MA
August 1992 to September 1996

B.A in International Relations
Boston University - Boston, MA
August 1992 to September 1996


Skills
  Writing skills
  Typing
  Computer operation
  Research
  Customer service
  Account management
  French
  Intake
  Microsoft Outlook
  Inside sales
  Marketing
  Paralegal
  Front desk
  Multilingual
  Clinical research
  Microsoft Office
  Microsoft Word
  Microsoft Excel
  Business development
  English
  Legal research
  Sales
  Portuguese
  Legal drafting
  Sales management
  Westlaw
  Office experience
  Market research
  Filing
  Interpretation
  Bilingual
  Telemarketing
  Litigation
  Spanish
  Computer literacy
  Organizational skills
  Administrative experience
  Teaching
  Typing
  Telemarketing
  Customer service
  Inside sales
  Sales
  Legal research
  Paralegal
  Marketing
  Research
  Business development
  Intake Experience
  Proofreading
  Medical Records
  Clinical Trials
  Document Management
Certifications and Licenses

driver's license


Assessments

Typing   Proficient
January 2023
Transcribing text
Full results: Proficient

Work motivation   Proficient
August 2022
Level of motivation and discipline applied toward work
Full results: Proficient

Customer service   Proficient
June 2020
Identifying and resolving common customer issues
Full results: Proficient

Legal skills   Proficient
June 2022
Supporting legal procedures, preparing documents, doing research, and collecting client information in
a legal setting
Full results: Proficient

Working with MS Word documents   Proficient
September 2022
Knowledge of various Microsoft Word features, functions, and techniques
Full results: Proficient

Sales skills   Proficient
April 2023
Influencing and negotiating with customers
Full results: Proficient

Verbal communication   Proficient
November 2022
Speaking clearly, correctly, and concisely
Full results: Proficient


Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.

Respond to this candidate
Your Email «
Your Message
Please type the code shown in the image:
Register for Free on Jobvertise