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Title Customer Service Class-A
Target Location US-VA-Woodbridge
Email Available with paid plan
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATIONDepartment of Professional and Occupational Regulation Licensure Tradesman, #PHONE NUMBER AVAILABLE, *Pending Class-A, September 2023 Master Heating Ventilation and A/C (MHVA), July 2023 Journeyman Heating Ventilation and A/C (JHVA), October 2021 Department of Occupational and Professional Licensing, District of Columbia Licensure Steam Engineer, Class 3, #CH40000505, September 2023 May 2020, Associates of Applied Sciences, HVAC-RNorthern Virginia Community College, Woodbridge, VA April 2019, Chlorofluorocarbon (CFC), Environmental Protection Agency (EPA) 608 Certification October 2022, 10-Hour OSHA Outreach Training for General Industry Certification PROFESSIONAL EXPERIENCE:Climate Control Corporation, Woodbridge, VA September 2020Present President/Owner: Owner of family-owned HVAC company, commercial and residential jobs. Handles all aspects of inventory, budgeting, scheduling, installation, taxes and record-keeping. Licensed and insured. Good standing certificate available upon request from the State Corporation Commission. Sentara Northern Virginia Medical Center, Woodbridge, VA June 2022- Present Lead Plant Operator/ HVAC Mechanic: Supervise engineers and ability to manage multiple projects and tasks, strong problem-solving skills, monitoring and overseeing plant operations, assisting with startup, shutdown, and operations of facility equipment (High pressure boilers/ AHUs/ Pumps and Motors.) Identifying problems that arise and resolving them. Ensuring that safety and environmental rules and programs are strictly adhered to providing construction management services for hospital projects, supervising, training, promoting, scheduling, motivating, evaluating, and coaching plant maintenance technicians. Performing preventative and non-preventative maintenance, equipment repair and lubrication, cleaning and painting, water treatment monitoring, and chemical addition as necessary and assigned to ensure optimal equipment performance. Assure proper operation of all HVAC equipment in all phases of air conditioning, refrigeration, and heating. Inspect, repair, and maintain HVAC systems in addition to maintaining all necessary parts, supplies, and equipment. Responsible for following the operational and departmental guidelines. Insuring and meeting all regulatory and safety compliance requirements per OSHA standards.Northern Virginia Community College, Woodbridge, VA August 2019- 2023 Lead HVAC Instructor: Lead and classroom instructor for both day and evening classes on a regularly scheduled basis, as assigned and requested. Developed curriculum, prepared course materials, replenished classroom supplies, and scheduled maintenance of equipment used by the students. Established and maintained academic, attendance, evaluation and observations for student files, maintained a neat and orderly classroom lab, and attended/conducted in-service trainings, faculty meetings as requested and mandated.All Appliance Services Inc., Manassas, VA May 2013- 2023 Service Technician/Installer: Managed the daily activities of service technicians to conduct preventive maintenance and diagnostic testing on HVAC equipment and systems. Identified issues of HVAC equipment, ensured professional installation and repair services, provided excellent customer service through prompt response in emergencies, installation of residential and commercial units, as well as routine maintenance.STATEMENT OF QUALIFICATIONExhibits proficiency in effectively communicating with customers and clientele by maintaining excellent customer service and mutual respect. Goal-oriented and motivated to accomplish objectives effectively and efficiently. Trilingual mastery in the English, Arabic and French languages. Volunteers translation ability throughout the community as needed.REFERENCES AVAILABLE UPON REQUEST

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