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Click here or scroll down to respond to this candidateCandidate's Name
CORE STRENGTHS:Approachable Leadership; Energetic, Results-drivensales and operations manager with extensive experience in sales and marketing as well as recruiting, training, Relationship Building; Effective Communication;Efficient and Innovative Marketing; Conflict Resolution; Exceptional Customer ServicePROFILE:Professional with experience in administrative duties, collections, managing luxury apartment communities, leasing and marketing high rise, midrise, multi-family, tax credit and section 8 project base communities. Fully knowledgeable in overseeing apartment rentalproperties, including maintaining the physical asset, appropriate marketing, and leading team members.Enforcing policies and procedures that enhance the financial health of the asset while motivating team members to achieve their fullest potential.February 2021-Present276 Units; Camden Property Trust-Fourth Ward Atlanta, Georgia Assistant Property ManagerCollaborate with the Property Manager in creating goals to better serve our customers, maximize performance and surpass our competitors, maintained delinquency at 0%,responsible for rent collections, proper posting, and resident notifications regarding past due balances; prepare eviction paperwork as needed, initiate all necessary lease violations, late rent notices, manage the office and resolve issues according to policy Manage the sales process from start to finish, maintain resident ledgers, final account statements, issue charges, use problem solving skills and best judgment to handle unpredictable situations as they arise, achieved and exceeded delinquency and collection goals every monthOctober 2019-PresentGwinnett County Public SchoolsSubstitute TeacherNesbit Elementary-Title 1 SchoolAdministrative Clerk lAdministrative support to the principal and assistant principals review all forms, records, reports, applications and data input documents for accuracy, completion and conformance with established procedures and rules. Perform follow-ups requiring some independent judgment to secure required or additional information. Keep records and prepare statistical and other reports in accordance with predetermined forms and procedures. Update information in file, answering requests for factual information by consulting various available sources, and explaining standard departmental policies and procedures. Receives fees, balances cash received for product sales against cash balance sheet, distributes interoffice and U.S. mail and disperse to personnel July 2018- January 2019The Liberty Group; Atlanta, GeorgiaSenior Staffing CoordinatorThe Liberty Group is a full-service recruiting and personnel placement firm dedicated to finding quality people, helping companies achieve their goals, and individuals to build rewarding careers. Placing job ads in various online channels, evaluating applications and providing shortlists of qualified candidates based on established criteria. Organize and prepare work schedules for employees to ensure the appropriate amounts of staff are available for each work shift. Assist with new employee orientation, assist in new temporary employee on boarding, provide and present reports to upper managers, provide assistance with payroll procedures and duties. 6220 Crestgate LaneTucker, GA 30084PHONE NUMBER AVAILABLEEMAIL AVAILABLESeptember 2016-PresentCEO /Founder -Temporary Apartment Service Keeper LLC-aka-TASK Agency 64-5000 Unit PortfoliosIndependent Sub Contractor/Vendor for the Property Management Industry Property Manager, Assistant Property Manager, Concierge Manager, Leasing Manager, Housekeeping ManagerPerform the efficient operation of the assigned community. Assist and perform the tasks associated with the operation of the property including manage the sales function, pricing, collections, resident services and maintenance. Overseeing all sales activities in assigned community from lead generation through close this includes leading the sales team ensuring the successful leasing of apartments with maintaining 99% occupancy. Ensuring all monthly rental payments and fees owed are accurately posted and collected. File and process evictions with the court system through PDQ with a proven track record in collections, delinquency as well as increasing the NOI for the properties. June 2016-Oct 2016276 Units; Camden Property Trust-Fourth Ward Atlanta, Georgia Assistant Property ManagerCollaborate with the Property Manager in creating goals to better serve our customers, maximize performance and surpass our competitors, maintained delinquency at 0%,responsible for rent collections, proper posting, and resident notifications regarding past due balances; prepare eviction paperwork as needed, initiate all necessary lease violations, late rent notices, manage the office and resolve issues according to policy Manage the sales process from start to finish, maintain resident ledgers, final account statements, issue charges, use problem solving skills and best judgment to handle unpredictable situations as they arise, achieved and exceeded delinquency and collection goals every monthSeptember 2015-May 2016150-368 Unit Portfolio; SD Development- Private Owner and Investor of Multifamily Communities & Commercial/ Condos Buck head, Sandy Springs, Midtown GeorgiaProperty Manager/ SubcontractorMaintained delinquency at 0%, increased tenant charges by 14% and greater, responsible for rent collections, proper posting, and resident notifications regarding past due balances; prepare eviction paperwork as needed. Travel to properties for preventive maintenance inspections; evaluate market survey in order to make marketing recommendations to achieve property goals, coordinate multiple projects concurrently meeting deadlines and providing proper documentation, develop marketing outreach plans and aid in execution of such plans, including scheduling and planning other marketing and resident retention functions, aid in maintaining physical property condition and curb appeal by inspecting apartment units, maintain and monitor relationships with vendors, contractors, and service providers; negotiate supplier agreements; approve all invoices and COI for payment April 2012 August 2015380 Units; Jackson Square & 240 Units Alta Grove Apartments; Grayco Properties, LLC; Decatur, GA, Charlotte, NC Assistant Property Manager/Property Manager/Leasing Director/Leasing Manager Support Property Manager with the day-to-day operation of this 17-year old apartment community, including supervision and leadership of seven site employees, and served as the acting Property Manager in the Property Managers absence, maintained delinquency at 1% increased revenue by obtaining the goal of the property to net a million dollar monthly NOI after all expenses paid, reduced delinquency from 15% to 3% in 2 months at Jackson Square, increased tenant charges by 144.97% and other income by 7% and greater, responsible for rent collections, proper posting, and resident notifications regarding past due balances; prepare eviction paperwork as needed, manage the office and resolve issues according to policy, provide supervision, training, and assistance to subordinate staff Schedule conference areas for meetings and training, coordinate multiple projects concurrently meeting deadlines and providing proper documentation, develop marketing outreach plans and aid in execution of such plans, including scheduling and planning community events and other marketing and resident retention functions, prepare annual budget; monthly review of financial statements, Budget Control Ledger, and other financial reports to identify areas of action needed, and to ensure AP procedures are followed, prepare Owners Books, Occupancy Month End, Budget Control Ledger, and additional reports as needed to aid in open dialogue with property owners, maintain and monitor relationships with vendors, contractors, and service providers; negotiate supplier agreements; approve all invoices for paymentOctober 2011 March 2012 (Contract Ended)163 Units: Sandhurst & Crown Plaza Apartments; Luxor Properties/Home Trustees; Charlotte NC Senior Property ManagerAssumed the leadership and the responsibility of two properties, overseen the day-to-day operations of the 14-year old properties, including supervision, management, and leadership of 8 site employees, collected over $71,000 dollars in bad debt/collections within two months of employment, effectively demonstrated the ability to work with populations of diverse backgrounds, managed payroll operations for the property, elevated occupancy from 70% to 91% within 30 days of employment, allowing these properties to reach stabilization, reduced delinquency from 25% to 3% in 3 months, overseen all aspects of the properties physical condition, including routine inspections, preventive maintenance, work order completion, and make-ready process, prepared and evaluated weekly and monthly market surveys in order to develop marketing strategies, establish unit pricing, and set fees to achieve property goals and maintain competitive edge, responsible for all aspects of properties financial health including preparing and reviewing annual budget; preparation and review of financial statements, Budget Control Ledger, Monthly Status Reports, Variance Reports, and other financial reports to identify areas of action needed, and to ensure AP procedures are followed, maintained and monitored relationships with vendors, contractors, and service providers, negotiate supplier agreements; approve all invoices for paymentAugust 2008 June 2011272 Units; Central City & College Hill Homes; Community Housing Partners, LLC; Lynchburg, VA Property ManagerOverseen the day-to-day operation of 2 LIHTC properties, including supervision, management, and leadership of 6 site employees. (One property was 208 units; the other was 64 units), Elevated occupancy at Central City and College Hill Homes from 70% to 96% within 3months of employment, prepared and implemented performance guidelines and marketing plans for each site, and provided comprehensive training to staff, Implemented company policies as well as HUD and Virginia Housing Development Authority compliance standardized operations and property inspections, enhanced the safety of the communities by working with Lynchburg Police Department to increase awareness and police presence, prepared the properties for Virginia Community Development inspections and agency audits; received passing score of 90% or better on all inspections, verified all monthly tenant rental assistance vouchers July 2005 January 2008202 Units; Creeks Edge at Stoney Pointe Apartments; Gray co Properties, LLC; Richmond, VA Property Manager, Marketing DirectorOverseen the day-to-day marketing and leasing of this 1-year old property during lease-up through stabilization, including supervision, management, and leadership of five site employees, Increased occupancy from 89% to 92% to position the property to sell in 30 days, Maintained the lowest delinquency in company portfolio, prepared annual marketing budget; monthly review of financial statements, Budget Control Ledger, and other financial reports to identify areas of action needed, prepared Owners Books, Occupancy Month End, Budget Control Ledger, and additional reports as needed to aid in open dialogue with property owners February 2004 June 2005166-400 Units; Oak Pointe & Providence Square Apartments; RAM Partners, LLC (owned by Grayco, LLC); Charlotte, NCAssistant Manager, Leasing ProfessionalMaintained above 50% closing ratio in the portfolio, assist vendors, contractors, and negotiate supplier agreements and approve all invoices, walk and inspect property model, vacant units, move-ins and move-outs, establish unit pricing based on weekly market survey, screen and process applications, criminal and credit reports on potential residents, completed various functions of employee relations, payroll, benefits, provided technical and auditing training to new staff, communicated professionally and effectively with residents, subordinates, supervisors, vendors, and contractorsEDUCATION, CERTIFICATIONS, TRAINING AND SPECIAL SKILLSMetro Broker Academy- Salesperson Pre-license Candidate 2021Georgia Notary 2015-2021National Apartment Association CAM/Certified Apartment Manager Candidate 20152nd Quarter One million dollars NOI- 2015Perfect close per month 2015-2016Destination of Excellence Winner second and fourth quarter Jackson Square, Grayco Properties, LLC 2014-2015Turn around property of the year 2014-Jackson Square, Grayco Properties LLC.National Leasing Consultant of the Year 2004 - RAM Partners, LLCBradwell Institute, High School DiplomaMosley Real Estate Course Realtor Candidate 2008Property Management Software: Blue moon, Yardi, Buildium, MRI, LRO, Onsite, AMSI, WCMS, Classic Rent Roll, Rent maximize, Entrata, Rainmaker, YieldstarMicrosoft Office, PeopleSoft, Internet Explorer, ADP including Outlook, Excel, and WordCollections and Delinquency fourth quarter winner Grayco Properties, LLC- 2013Property Winner fourth quarter - Grayco Properties, LLC - 2013Innovative Property Manager Award Community Housing Partners, LLC - 2011Top Leasing Performer Grayco Properties, LLC Multiple months 2007Top Leasing Performer - RAM Multiple months 2004Verification and Calculation of Assets Certificate for Federal Assisted Multifamily Housing Properties Community Housing Partners 2007-2011HUD Enterprise Income Verification training 2007-2011 REFERENCES AVAILABLE UPON REQUEST |
