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Click here or scroll down to respond to this candidateCandidate's Name
Dallas, Tx Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveSeeking a position where I can utilize my skills in customer service, being a team worker, and time management in order to create a respectful and productive work environment.EducationBACHELOR OF SCIENCE CRIMINAL JUSTICE CURRENT UNIVERSITY OF NORTH TEXAS AT DALLAS DALLAS, TXHIGH SCHOOL DIPLOMA JUNE 4, 2020 SOUTH GRAND PRAIRIE HIGH SCHOOL, GRAND PRAIRIE, TXSkills & AbilitiesArranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.Mentored team members in mastering sales techniques to consistently exceed objectives.Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service, and operational goals. Kept apprised of emerging trends and provided informative customer service to assist in product selection.Listened to customer needs to identify and recommend optimal selections for products out of stock.ExperienceSECURITY GUARD ALLIED UNIVERAL SECURITY 02/2023 TO PRESENT DALLAS, TXSecures premises and personnel by patrolling property.Monitor traffic and out with companies surveillance equipment and access points.Complete reports by recording observations information, occurrences, and surveillance activities.Communicate with visitors, helping point them in the right direction.Enforce company rules and policies for staff and guests.Transfer to different sites, with good adaption to new systems.SECURITY GUARD BROSNAN SECURITY 05/2022 TO 01/2023 DALLAS, TXGreet customers and anticipated their shopping needs when possible.Securing premises inside the store location and outsideInspecting security building and equipmentSubmit reports of daily surveillance activity and suspicious actionProtect property and tenants from theft, damage, trespassing or accidentsDetect and confront unauthorized persons and violators of security proceduresUse radio or other communication devices in a clear and concise mannerSALES ASSOCIATE/CASHIER WALMART 01/2022 TO 5/2022 LANCASTER, TXEnsured effective merchandise presentation.Assisted customers with locating products.Kept workstation clean at all times.Ensured the immediate removal of damaged or expired items.Operated cash registers while adhering to store policy on returns and coupons.Scanned items barcodes using a computer system to track inventory and prices.Collecting payment from customers for items purchased using cash, check, or credit card.Receiving and processing incoming merchandise shipments, including unpacking boxes and inspecting items for damage or defects.Showed excellent customer service and was a great Team player encouraging my coworkers.FULFILLMENT CENTER WAREHOUSE ASSOCIATE AMAZON 05/2021 TO 01/2022 DALLAS, TXViewed prompts on screens and follow the direction for some tasks.Received and put away inventory.Load boxes into trucks for shipment.Used scanners to read bar codes on products.Ensured product meets quality requirements.Responsible for selecting, packing, and shipping orders daily.Used carts, dollies, hand trucks, and other gear to move items around.SHIFT LEAD WALGREENS 11/2020 TO 5/2021 GRAND PRAIRIE, TXReview and approve timecards submitted by other employees to ensure that they were accurate.Managed the proper inventory of all store merchandise, including pharmaceuticals, beauty products, office supplies, and food items.Promoted new products and services to customers and provide information about products not currently on the market yet.Maintain a safe work environment by following all company policies and procedures regarding employee conduct and safety practices.Ensure that all products are properly stocked and displayed according to company standards. This includes placing new items on shelves and removing old ones when necessary.Trained new employees.Oversaw all aspects of operations, while ensuring that products were properly stocked and organized.Resolves customers issues and answers their questions to ensure a positive customer experience.CASHIER WALGREENS 5/2020 TO 11/2020 GRAND PRAIRIE, TXAssisted with purchases, locating items, and signing up for rewards programs.Properly verified customer identification for alcohol or tobacco purchases.Increased sales by 60% by suggesting specific purchases to customers. Assisted store manager with completing end-of-day counts and securing funds to prevent loss or theft.Worked closely with front-end staff to assist customers and maintain satisfaction levels.Welcomed customers, aiding help to find necessary store items.Educated customers on available product options to meet and exceed customer service experience.Investigated and resolved customer complaints or issues to strengthen store reputation and grow customer retention.Greet customers and anticipated their shopping needs when possible.Provided information about products and services to customers.Suggested possible gifts ideas for upcoming occasions. Awarded Retail associate of the Weekend Staff. |
