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Customer Service Blood Collection Resume...
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Title Customer Service Blood Collection
Target Location US-MI-Detroit
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Cell: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEObjectiveCertified Phlebotomist able to demonstrate proper venipuncture and skin puncture techniques. Also knowledgeable with the purpose, function and structural components of the body systems. Able to perform customer service skills to meet the customer's needs. Highly motivated to utilize skills and assist with a smooth flow of lab operations. EducationCenter for Health Careers-Macomb Community College, Macomb, MI Phlebotomy Certificate of Completion, April 5, 2024 Certifications Basic Life Support (BLS/AED) Certification, March 13, 2024 Skills and Qualifications Execute proper venipuncture and skin puncture techniques Perform blood collection preparation and equipment Knowledgeable of function and structural components of the body system and medical terminology Utilize OSHA and safety guidelines Adept at managing office work relevant to the position Special talent for instructing patients with procedures Conversant of options available to meet patient needs Externship Experience with 200+ drawsAscension Macomb-Oakland Hospital, Warren, Michigan Comfortable with assigned facilitys blood collection standards and procedures Interpreted doctors Rx and identify tubes needed for collection Identified patient reporting any errors when needed. Trained with unique requirements associated with drawing from special populations including pediatric, geriatric, adolescent and adult patients Employment HistoryVero Diagnostics, Troy, Michigan - Mobile Phlebotomist - April 8, 2024 - Current Proficiency in drawing blood samples from patients, including properly identifying veins and using appropriate techniques Adhering to strict infection control protocols to minimize the risk of infection transmission Being adaptable and open to working in different nursing home environments with varying schedules and patient populations Proficiency in working with patients with life threatening illnesses such as TBI, heart failure, etcVero Diagnostics, Troy, Michigan - Lab Accessioning Tech - February, 2024 - April, 2024 Understanding common medical terms and abbreviations used in laboratory Being meticulous and accurate when labeling and documenting patient specimens Effectively communicating with coworkers to ensure proper understanding and coordination Proficiency in basic computer and electronic skills for accurate documentation and data entryHappy's Pizza, Shelby Township, Michigan - September, 2022 - February, 2024 Ability to lead a shift, ensuring smooth operations and excellent customer service Strong communicating skills to efficiently convey instructions, delegate tasks, resolve any issues or conflicts that may arise Efficiently manage time and prioritize tasks that all duties are completed in a timely manner Ability to quickly analyze and resolve problems or customer complaints, making decisions that benefit both the customers and the business Work collaboratively with fellow team members and support them to achieve common goals

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