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Saundra FinleyRegional Office Receptionist (candidate)PHONE NUMBER AVAILABLEEMAIL AVAILABLEShorewood, IllinoisSynopsisDetailed-oriented and organized professional with over 15 years of experience in complex clerical services and public-facing roles. Proven ability to handle high-volume phone calls, manage visitor traffic, and provide exceptional support to a team. Skilled in conflict resolution and de-escalation. Seeking to leverage my experience in a supportive role that contributes to the well-being of children and families in Illinois.EducationCook County Sheriff Department Training AcademyHigh School DiplomaChicago, IllinoisKey SkillsDetailed-OrientedOrganizational SkillsCommunication SkillsConflict ResolutionTechnical Skills  MS Office SuiteKeyboardingExperienceExperience professional with over 15 years of dedicated service in the Cook County Sheriffs Department, demonstrating a strong commitment to public safety and community well-being. In roles such as Roster Manager, Courtroom Deputy, and Lock-Up, I consistently exceeded expectations in maintaining order, ensuring security, and providing support to both staff and the public. My ability to handle high-pressure situations with composure, along with my unwavering professionalism and dedication to serving others, make me a strong candidate for your team. I am eager to apply my diverse skillset and experience to a supportive role within the Department, where I can continue to make a positive difference in the lives of children and their families in Illinois.Aug 2013 - July 2015Deputy Sheriff / Lock-UpMaywood, IllinoisFeb 2001  Aug 2013Courtroom DeputyGeorge Leighton CriminalCourts BuildingSept 1997  Feb 2001Roster ManagerCook County Department of CorrectionsAdditional InformationWilling to undergo background checks and drug screenings as requiredCommitted to upholding the highest standards of professionalism and integrity.Passionate about serving the community and making a positive impact on the lives of children and families.ReferencesAvailable upon request.