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Title General Manager Customer Service
Target Location US-MS-Jackson
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Candidate's Name
Jackson, MS Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPassionate individual who is a quick learner, adaptable, dependable, and trustworthy. Great communication and leadership skills. I have a great personality, with good morals. Willingness to learn. Authorized to work in the US for any employerWork ExperienceGeneral ManagerIHOP - Jackson, MSAugust 2011 to March 2023Responsible for oversight of entire restaurant. Send paperwork to HR, order food truck for the week, make sure on boarding and training is complete for all team members, focus on driving sales up, make sure food costs and labor goals are met. Handle any and all guest inquiries/ complaints. Make sure restaurant is always running up to SOP standards. Make sure all food products are correctly dated and labeled. Make sure proper cleaning and sanitation protocols are being met and followed. Carhop/CashierSonic Drive-In - Pearl, MSApril 2005 to July 2010EducationAssociate in DDA (Dental Assisting)Antonelli College-Jackson - Flowood, MSJanuary 2018 to October 2018High school diploma or GEDSkills Excel, computers, registers, serving. (10+ years) Proficient with MS Word, Excel, Dentrix and Powerpoint. Time Management. Adaptability, Leadership. Decision Making. Conflict Resolution. (9 years) POS Training (8 years) Customer Service (10+ years) Server (10+ years) Sales (10+ years) Customer Care (10+ years) Customer Support Call Center Eaglesoft Dental Assisting Hospitality Management Dental Receptionist Infection Control Training Restaurant Management Typing Front desk Hotel experience Medical Imaging Medical Scheduling Chairside Assisting Insurance Verification Cash handlingAssessmentsAdministrative assistant/receptionist  CompletedMarch 2022Using basic scheduling and organizational skills in an office setting Full results: CompletedWork style: Reliability  ProficientFebruary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientRetail customer service  ProficientFebruary 2022Responding to customer situations in a retail setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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