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Concord, NC PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEPROFILEHighly skilled and dedicated professional with experience and expertise in office management, warehousing, logistics, and records management, combined with a commitment to the highest standards of job excellence.COMPETENCIESStrategic PlanningTeam Coaching & DevelopmentMedical RecordsDetail, Accuracy, ScanningComplianceProcess/Workflows ImprovementsData RetrievalInventory CountsData EntryShipping & ReceivingWORK EXPERIENCELIBERTY TAX, Concord, NC 8/21 PresentAn eight location provider of tax services.OFFICE MANAGERStreamline and re-engineer workflows and processes.Focus on detail, accuracy, cost efficiencies, productivity, and total customer satisfaction.Use key metrics to track performance versus goals.Coach, mentor and develop team members.Identify and capitalize on opportunities to achieve continuous quality improvement.SCIENS BUILDING SOLUTIONS, Pleasanton, CA 8/21 12/22WAREHOUSE LEADSupervised a professional staff.Oversaw and performed multiple warehousing functions including shipping and receiving of the parts for fire systems, workflows, inventory cycle counts, document preparation for deliveries, forklift operations, and explosive handling with DOJ Clearance.Organized entire warehouse for easy storage and retrieval.Aligned all efforts with the vision and strategic objectives of the company.Served as a catalyst for positive change and new ideas.HR SUPPORT INC., San Leandro, CA 2/21 8/21COVID-19 SCHEDULERScheduled vaccines for individuals for Covid-19.Supplied information for Covid-19 testing site.Verified insurance information.Candidate's Name Page 2Resum (Continued)WORK EXPERIENCE (Continued)PARADIGM CATASTROPHIC CARE MANAGEMENT, Pleasant Hill, CA 1/20 7/20MEDICAL RECORDS DOCUMENT COORDINATOR, ContractOrganized all medical records and prepared for scanning.Scanned records into propriety system.Indexed records to correct classification.Assisted with incoming mail records as needed.Ensured records detail and accuracy.Handled any retrieval requests.Operated in a deadline-driven environment.Used multi-tasking to contribute to lean staffing.VALLEY CARE HOSPITAL, Pleasanton, CA 11/16 9/19HIM COORDINATORProcessed Birth Certificates for the County of Alameda.Performed data entry and tracked records.Responded to inquiries through telephone and fax.Retrieved charts from the patient areas.Scanned information into Epic System.Assisted in the transition to Epic Electronic Medical System.Analyzed charts for detail, accuracy and completion.Ensured compliance with C.I. Care policies.Contributed to a collaborative work culture.Assumed complete ownership and accountability for assigned tasks.Worked closely with clinical staff.Built consensus and support for positive change and shared goals.EDUCATIONDIABLO VALLEY COLLEGE, Pleasant Hill, CAAssociates Degree in CRIMINAL JUSTICE, with a Minor in HEALTH SCIENCEPhi Theta Kappa Honors Society MemberCHAMPLAIN REGIONAL COLLEGE, St. Lambert, CanadaAssociates Degree in BUSINESS ADMINISTRATION, with a Minor in FINANCECOMPUTER SKILLSMicrosoft Office |