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| | Click here or scroll down to respond to this candidatePRISCILLANAVARROStreet Address W Tonto Street PHONE NUMBER AVAILABLE EMAIL AVAILABLESkills SummaryAbility to work remotelyProficient in working in environments with numerous direct reportsSkilled in creating, organizing and promoting events to engage stakeholders and drive participationExperienced in working efficiently with database platforms such as Salesforce, Ticketspice, Raisers Edge, ensuring accurate data management and reporting.ExperienceAlpha USARegional Coordinator/Admin 12/2015 presentProvide support and assistance to West Coast Network Directors, serving as a liaison between Directors and Key Donors.Maintain accounts and activities in database software, ensuring accuracy and completeness of records.Create, coordinate, and execute events, managing all aspects from planning to implementation.Manipulate data and formulate reports to support decision-making processes.Conduct constituent communications, including thank you notes and updates.City of El MirageBilling Coordinator/Customer Service Lead 09/2005 01/2015Upload meter reads, create, and submit file for utility billsCreate adjustments on customer bills as necessaryEstablish new service application, terminate accounts, and create service ordersBalance daily deposit, upload & update daily paymentsSupervise department of 4 employeesResolve customer complaints and issuesCreate reports for tracking water usage and billingComtransAccounts Payable/Payroll Specialist 02/2004 09/2005Administrative and clerical support by processing, verifying, and reconciling invoices, monitoring expenses, and keeping a record of it allInput departments payroll data and timesheetsIssued deductions, earnings and other statements to employees and updated payroll records regularlyManaged Insurance and insurance claims for company fleetCutter AvaiationCustomer Service Supervisor 08/1998 12/2003Supervised 2 shifts of customer service representativesBalanced daily cash and credit sales to general ledger.Input reps timesheets and submitted to payrollAcknowledge customer dissatisfaction and resolve complaints.Created Schedules for customer serviceCatering to customers; confer with customers by telephone or in person in order to provide information about products and services.Reservation process; keep records of customer interactions and transactions. Record details of inquiries.EducationBachelor of Science in Business/September 13, 2015University of PhoenixReferencesReferences are available on request |