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PHONE NUMBER AVAILABLEEMAIL AVAILABLEAdministrative ProfessionalExperienced administrative professional with a proven track record of efficient multi-tasking, professionalism and accuracy of data entry, research and record keeping. Ability to juggle competing priorities and adhere to timelines and organizational procedures. Detail oriented, skilled in executive support, staff training and customer communications. . Typing speed 60 wpm. Technical Proficiency: Microsoft Office Suite: (Word, Excel, PowerPoint).Attention to DetailData ReportingWord ProcessingAccuracyRelationship BuildingCross-Functional SkillsCustomer ServiceConfidentialitySpreadsheetsPROFESSIONAL EXPERIENCE*RETIRED April, 2020Walsh Construction Company, Chicago, IL January, 2018 April, 2020Field Office Administrative AssistantWorking on the I74 Reconstruction project as the Field Office Administrative Assistant in Moline, ILMeticulously operated copiers, scanners, and computers. Initiated data entry, organized and maintained files. Answered phones and assisted callers. Delivered accurate messages to proper individuals. Completed forms in accordance with company procedures. Managed calendar and scheduling software. Coordinated important information electronically, recorded through spreadsheets and word processing.Accomplishments:Setting up the field officeOrdering office suppliesCompiling/generating Certified Payroll Reports, DBE Trucking Reports and EEO statements for submission to Illinois Dept. of TransportationProcessing/submitting field timesheets to the payroll departmentProcessing invoices using Walsh Construction applicationProcessing new hire applications/formsGenerating subcontracts, purchase orders and change ordersTracking certificates of insuranceSubmitting submittals to Owner through E-BuilderSubmitting subcontracts, purchase orders and change orders through DocuSign for signatureHR Green, Cedar Rapids, IA 2017 to 2017Field Office AdministratorWorked on the I-74 Mississippi River Bridge project as the Field Office Manager in Bettendorf, IAMeticulously operated fax machines, copiers, scanners, multi-line phone systems and computers. Initiated data entry, organized and maintained files. Answered phones and assisted callers. Delivered accurate messages and transfers of calls to proper individuals. Completed forms in accordance with company procedures. Managed calendar and scheduling software. Coordinated important information electronically, recorded through spreadsheets and word processing.Accomplishments:Setting up the field officeOrdering office suppliesDownloading/uploading plans, specifications, RFIs, etc. into and out of Doc Express, E-Builder and SharepointTaking and distributing meeting minutes.Trane Co., Davenport, IA 2015 to 2017Project Administrator Service DepartmentMeticulously operated fax machines, copiers, scanners, multi-line phone systems and computers. Initiated data entry, organized and maintained files. Answered phones and assisted callers. Delivered accurate messages and transfers of calls to proper individuals. Completed forms in accordance with company procedures. Managed calendar and scheduling software. Coordinated important information electronically, recorded through spreadsheets and word processing.Accomplishments:Set up service calls, quoted jobs and service agreements using Ingersoll Rand applications providing an increased revenue stream.Ordered parts necessary for all of above using company Purchase Card and purchase orders/ Ingersoll Rand applications.Managed invoice generation/processing invoice payments ensuring all possible revenue goals were realized.Processed equipment/labor claims ensuring revenue recognition on a monthly basis.Tracked monthly revenue enabling the company to recognize and surpass the revenue goals set forth by the District.Compiled/reviewed technicians' weekly time sheets; forwarding to payroll.Reviewed/updated Commission Allocations for Account Managers.Mutual Med, Davenport, IA 2011 to 2015Individual Healthcare Insurance SpecialistLicensed Iowa Health and Life Insurance Agent. Performed as liaison between health insurance carriers and health insurance agents providing customer support and problem solving assistance and solutions to a portfolio of varied clients. Meticulously operated fax machines, copiers, scanners, multi-line phone systems and computers. Initiated data entry, organized and maintained files. Answered phones and assisted callers. Delivered accurate messages and transfers of calls to proper individuals. Completed forms in accordance with company procedures. Managed calendar and scheduling software. Coordinated important information electronically, recorded through spreadsheets and word processing.Accomplishments:Reviewed health insurance applications for accuracy and completeness prior to forwarding to carriers enhancing quality of service.Provided health insurance quotes to agents using carrier software, delivering precise pricing and services information.Utilized exceptional Customer Service skills, greeted visitors and callers, handled inquiries and directed customers to the appropriate persons according to their needs.Reviewed work done by others, checked for correct spelling and grammar, ensured that company format policies were followed, and recommended revisions.Thoroughly operated fax machines, copiers, phone systems and computers. Managed calendar and scheduled appointments. Multi-tasked: answered phones, assisted callers, recorded messages, transferred calls and greeted visitors. Greeted visitors and replied to incoming correspondence efficiently. Organized and maintained accurateCity of Clinton, Clinton, IA 2009 to 2011Senior Administrative Specialist Ifiles. Completed forms in accordance with company procedures. Coordinated important information electronically, recorded through spreadsheets and word processing. Conducted Internet searches to find needed information.Accomplishments:Supervised other clerical staff and provided training and orientation to new staff.Collected and disbursed funds from cash accounts, and kept records of collections and disbursements.Scheduled and confirmed appointments for clients, customers, or supervisors.Russell Construction Co. Davenport, IA 2001 to 2008Assistant Project ManagerProvided scheduling of meetings and recorded minutes while in attendance. Maintained records management database systems. Answered and screened incoming phone calls. Advanced preparation of documents through, proofreads and edits using Microsoft Word and Excel. Filed and retrieved records and reports. Managed documents needing signatures.Accomplishments:Prepared correspondence, reports, memos, letters and financial statements.Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.Organized and prepared papers for consideration and presentation by executive, committees and boards of directors.ADDITIONAL WORK EXPERIENCE:Executive Assistant for ABS Construction, Assistant Project Manager, Estimating Assistant for Russell Construction and Safety Coordinator for Russell Construction, Service Dept - Project Administrator for Trane Co., Field Office Manager/Administrative Asst II for HR Green, Cashier for Hy-Vee |
