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Title Customer Service Key Holder
Target Location US-FL-Hollywood
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Hollywood, Florida Street Address
Professional SummaryThoughtful leader with strong analytical and problem-solving abilities to drive business results. Have full ownership of strategic thinking to identify and capitalize on opportunities for growth and efficiency. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.ExperienceHomeGoods/The TJX Companies, Inc. MiamiBig Ticket Manager/Key Holder01/2021 - 12/2021Results driven, active participation with Associates in large home furnishings department and Receiving DepartmentLead by example while maintaining daily merchandising and store logisticsWorked with management to maintain their desired goals for Associates and storeDriving store goals while balancing superior customer serviceResolving customer needs, concerns, requestsNegotiating pricing and discounts on behalf of customersHelping associates navigate benefits and payrollTraining new Associates in all areas of business.At Your Service, Property Management MaineOwner/Operator01/1991 - 10/2018Ensure that the day-to-day operation of the business runs smoothlyMaintain budget, billing, payroll accounts and supply inventoryCoordinate/establish development of policies, procedures and standardsOversees accounting/operations compliance with state/federal regulationsRecruit, hire, train, and supervise all employeesSolicit, negotiate, and acquire new business and retain existing contractsFormulate, direct and coordinate marketing activities and policiesEvaluate needs, provide recommendations, and implement cost-effective solutions to clients.OnProcess Technology MaineLogistics Service Rep. II01/2016 - 12/2016Updated/maintained customer records for technology companiesResolved customer complaints regarding sales and serviceMonitored customer preferences to determine focus of sales effortsProvided customers with high quality service ensuring continued business.Bank of America/MBNA MaineCustomer Marketing Representative ll01/2001 - 07/2006Maintained customer lines of credit, moving funds and increasing limitsResolve customer complaints regarding sales and serviceProvided customers with high quality service ensuring continued businessConferred w/ customers regarding needs & advised customers on productsAssessed customers needs; provided solutions to meet expectations.Let Them Eat Cake MaineProfessional Baker06/1982 - 06/2006Utilized effective problem-solving skills to troubleshoot issues in a timely fashion.Consistently produced high-quality products that exceeded customer expectations.Used fresh ingredients to meet high standards for flavor and quality.Managed inventory and placed orders for baking supplies.Maintained high food quality standards in the kitchen and upheld health code standards.Developed creative recipes for cakes, cookies, pastries, and other baked goods.Stayed abreast of current trends in pastry making and cake decoration techniques.Utilized creative approaches to decorate cakes and other pastries.Formulated innovative recipes that incorporated seasonal flavors while meeting customer needs.Completed baked goods with decorative touches and personalized messages.Key Bank of Maine MainePurchasing Agent01/1988 - 06/1991Studied current inventory levels and determined needsPlaced orders and ensure product is shipped according to deadlinesVerified purchase requisitions by comparing items requested to master listCompleted purchases, including equipment, machines, goods & servicesMonitored stock levels and identified purchasing needs in a timely mannerReviewed requisitions for accuracy and completeness prior to ordering process initiationUsed purchasing software systems to track orders, monitor inventory levels, and generate reports on purchases.EducationBachelor of Arts (B.A.) in Fine Art/ Art HistoryUniversity of Maine at Augusta Augusta, ME, USAssociate in Arts (A.A.) in Interactive & Graphic ArtKennebec Valley Vocational Center Fairfield, MaineSkillsCustomer ServiceAttention to DetailActive ListeningDecision MakingSelf-MotivationMultitaskingExcellent CommunicationProblem-solving aptitudeMultitasking AbilitiesAdaptabilityTeam Management

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