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Street Address PHONE NUMBER AVAILABLEEMAIL AVAILABLEEnthusiastic and goal oriented professional with excellent communication skills and professionalknowledge in insurance operations and process management, accompanied with initiatives,multi-tasking abilities and drive to accomplish goals and objectives. Able to communicate andcollaborate effectively with co-workers at all levels. Reputation as a self-directed professional withexcellent persuasive presentation and negotiation skills. Recognized for professionalism, exceptionalinterpersonal skills, positive attitude, self-motivated, commitment to excellence, able to work underpressure. United States Army Experience.Authorized to work in the US for any employerExperienceJuly 2023- CurrentMedication Technician, Oaks of CharlestonAdminister prescribed medication to patientsProvide support to nurses and healthcare professionalsOffering medication to patientsPerforming basic medical check-upsUpdating records and filling in formsDecember 2022- July 2023Housekeeping Director, Viviant Healthcare of CharlestonHire and train staffWrite ScheduleManage Inventory of Housekeeping SuppliesCoordinate housekeeping needs for special events and day to day operationsMarch 2019 april 2021Assembler, mercedes benz vansDevelops best practices to improve production capacity, quality and reliabilityManage the implementation of continuous improvement processes for efficiency to create a lean manufacturing environmentAssures products and process quality by designing complex testing methods; testing finished products and process capabilities; establishing standards; confirming manufacturing processesJune 2016 December 2018Account Expert, T-MobileCreate happy customers I am all about the customer experience and owning customer issues with the tools, knowledge and support to resolve.Provide exceptional service so customers stay longer we bring our life experiences, knowledge and passion for exceptional service to all we do. We personalize every interaction and provide solutions to take care of our customers and create lifelong T-Mobile fans.Offer thoughtful product and service recommendations we make recommendations that make sense for our customers in helping them get the most out of their Un-carrier experience.February 2016 JUNE 2016Resident Assistant, FIVE STAR QUALITY CARE INC.Helped residents with daily living, which to include using the toilet, bathing and washing, dressing, cooking, serving food and collecting food trays. Also help with other tasks such as recreational and social activities.Provide assistance to residents who have limited mobility by helping them walk or transportingthem in wheelchairs.Performed a number of physical tasks, such as lifting, helping and transporting residents. In addition, had to be friendly, patient and compassionate when dealing with residents, especially those who might not be adjusted to the idea of living in an assisted living facility.JUNE 2015- February 2016SALES ASSOCIATE/CASHIER, EXXON MOBILEGreeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.Operating cash registers, managing financial transactions, and balancing drawers. Achieving established goals.MAY 2014 December 2014STAND ATTENDANT, DELAWARE NORTHPrepare and serve food items according to recipes and quality standards in assigned venueMaintain knowledge of the Point of Sale SystemAccurately complete all transactions (cash and non cash) and return accurate change to guestsGreet guests positively, treating each person as an individual and in a professional mannerMARCH 2009 September 2011FOOD INSPECTION SPECIALIST, US ARMYInspects food products designated for human consumption on receipt and in storage.Selects food samples using statistical sampling methods, makes sensory evaluations, determinesand records temperatures of products and food in storage areas.Evaluates packaging, packing and marking requirements in accordance with DoD standards andcontractual documents.Create, maintain, and enter information into databases.Create and modify documents using Microsoft Office.Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.Operate office equipment, such as fax machines, copiers, or phone systemsInterpret and enforce government acts and regulationsEducationJUNE 2002HIGH SCHOOL DIPLOMA, WANDO HIGH SCHOOLMAY 2015CERTIFICATE IN MEDICAL OFFICE ADMINISTRATION, FAYETTEVILLE TECHNICAL COMMUNITY COLLEGEMARCH 2009- September 2011MILITARY SERVICE, UNITED STATES ARMY, E4ADDITIONAL INFORMATIONProductive, honest, and self-motivated individual A quick learner and willing to learn new tasksFirst Aid certifiedProficient with Microsoft SuiteMedical Office Administration Certificate |