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PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEBig Boys Customs & Tire Universe - Social Media ManagerJune 2021-CurrentCreate content and consistently post on all major social media platforms to reach new customers, while also communicating with current customers about inventory, specials and events.Manage monthly social media budget for paid social ads.Curate third-party content that's relevant to our buyers.Omega OB-Gyn - Medical AssistantMarch 2020-June 2021As a front office administrator, I processed electronic medical records (EMR), answered phones, organized filings and client paperwork.Clearly communicated physicians instructions to patients pre and post-appointment.Collaborated with physicians, hospitals, and lab facilities to ensure quality patient care.Worked with staff members in a high paced and detailed oriented environment averaging over 30 in-person patients per day.Gained experience in specialized lab work for venipuncture, autoclaving and scheduling diagnostic tests.Walk-Ons, Arlington Highlands  HostessOctober 2019-Jan 2020Maintained a friendly, professional demeanor under pressure, ensuring every guest felt acknowledged and at ease upon entering the restaurantMemorized orders, ensured customers were enjoying their meals and took swift corrective action when not pleased with their mealShoe Palace, Parks Mall Sales AssociateNovember 2018- August 2019Recommend, select, and help locate or obtain merchandise based on customer needs and desires.Compute sales prices, total purchases and receive and process cash or credit payment.Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.Answered phones and gave information to callers, took messages, or transferred calls to appropriate individuals.Footlocker, Parks Mall CashierOctober 2016 - June 2018Worked here throughout high school handling incoming inventory items and organizing them according to size and typeRegularly assisted with setting up of sales floor displayHelped to keep the store clean on every shiftAdvised customers on which shoes to purchase and what size with an emphasis on providing excellent customer serviceMonitored inventory and stock items in the storeEDUCATIONSummit HS, Mansfield, TX High School DiplomaAugust 2015- May 2019Concorde Career College - Medical Assisting ProgramFebruary 2020- December 2020Collectiv Academy - Medical EstheticianJuly 2023- January 2024SKILLSHigh-end customer serviceSocial Media ManagementRelationship managementPatient listenerAttentive to detailClear CommunicatorProduct KnowledgeGoal oriented focusTaking directionsAdaptive to changeLANGUAGESEnglish, Kurdish and FarsiReferencesEmmanuel Nwachukwu-MentorCell : PHONE NUMBER AVAILABLEJohnny Flores- EducatorEmail: EMAIL AVAILABLE