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Candidate's Name , TX EMAIL AVAILABLE PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLEBUSINESS ANALYSTGoal-driven and accomplished Business Analyst with 15+ years experience in analyzing business operations, leveraging data analytics and driving business growth. Refined ability initiating and maintaining sophisticated tools and dashboards from various data sources and tools such as SAP, SharePoint, SFDC, SQL, PowerBI (M and DAX).EXPERIENCEOEConnection. Software. Richfield, OHAugust 2021  April 2024Senior Business AnalystTeamed with stakeholders to maximize organizational performance resulting in 25% YoY revenue increase for dealer accounts 100%+ YoY revenue increase for shop accounts.Teamed with organizations across the company including marketing, product management and sales to evolve processes and capabilities including sales results, marketing initiatives, pipeline management, product performance.Worked with stakeholders to document requirements and use cases supporting analyses, dashboards and KPIs using automation tools such as Power BI, Microsoft Suite, SQL, Google Analytics.Collaborated cross-functionally to identify process and knowledge gaps to continuously improve organizational processes, systems and reporting.Established and maintained data governance, datasets and schema.Fujitsu Network Communications. Telecommunications. Richardson, TXMarch 2012 - June 2021Sales Business AnalystPartnered with stakeholders across the organization to establish and evolve sales operations capabilities driving $1B in revenue.Worked closely with stakeholders to develop tools including SAP, Power Query, SalesForce.com, PowerBI, revealing trends regarding profitability, forecasting, pricing, territory management, pipeline, product deployment, order management.Managed cross functional teams identifying and addressing process bottlenecks regarding the sales process, revenue / sales order management, pipeline / forecast analysis.Led strategic and tactical analysis and development projects including quota modeling, win/loss analysis, attainment tracking, forecast accuracy, pricing effectiveness, process automation, OEM alliances.Refined sales policy and procedures to address evolving organizational, market and industry conditions.WorkSoft. Software. Addison, TXJanuary 2012 - February 2012Sales Operations ConsultantCollaborated with senior leadership to develop sophisticated tools for sales analytics and commission management, enhancing accuracy and timeliness.Presidio. Telecommunications. Lewisville, TXNovember 2011 - January 2012Operations ConsultantOptimized sales processes and communications by collaborating with stakeholders across HR, Legal, Finance, and Field Sales departments.American Home Mortgage Services Inc. Mortgage Servicing. Coppell, TXJuly 2011 - October 2011Originations Operations AnalystLed a project to establish commission and bonus structures, contributing to improved sales performance and customer care.Paradox Compensation Advisors. Management Consulting. Dallas, TXNovember 2010 - April 2011ConsultantProvided consultation to small and medium-sized businesses on sales operations, market alignment, and technology integration.ADDITIONAL EXPERIENCESales Compensation Specialist, i2 Technologies / JDA Software. Software. Dallas, TXHRIS / Compensation Analyst, Baylor Health Care System, Dallas, TXCompensation Analyst, UT Southwestern Medical Center, Dallas, TXSales Operations Analyst / Compensation Design Consultant, TXU Corporation, Hewitt Associates, Dallas, TXBusiness Analyst -- Web Design, Rare Medium Inc, Dallas, TXMILITARY SERVICEUnited States Army. Sergeant, Logistics. Active Duty.Managed military and civilian logistical processes.Airborne Qualified. Expert Marksman. Meritorious Service Award.Fort Bragg, NC.Camp Darby, Livorno, Toscana ItalyEDUCATIONMaster of Science, Industrial-Organizational PsychologyUniversity of Nebraska, Omaha, NEBachelor of Arts, Industrial-Organizational Psychology, Minor Business AdministrationUniversity of North Texas, Denton, TXGeneral StudiesUniversity of Maryland, Livorno, Toscana ItalySKILLSSales Operations User Needs Documentation Application Design Life Cycle Pipeline Management Project Management Reporting and Dashboards Territory ManagementTECHNICAL SKILLSAI Prompt Engineering PowerBI Power Query DAX Excel Google Docs Google Analytics MS Office Suite Access Crystal Reports SAP Oracle Visio Visual Basic Python SQL SPSS SalesForce.com MS Dynamics Tableau