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Experienced account and customer service professional with history of building positive, successful and long-lasting customer relationships resulting in increased sales and processes management to reduce costs. Proactive problem solver, with attention to detail, delivering timely customer responses in a fast-paced environment.Diversified Food Service/AllPoints, Vernon Hills, ILInside Sales RepresentativeStreet Address /23-currentUse a proactive contact strategy to foster positive sales growth with existing customersStreet Address + Outbound Calls/100+ Outbound minutes talk timeBuild trusting relationships to earn repeat business.Account penetration to achieve sales goal,Improving customer retention through direct selling effortsNegotiate pricing and close sales opportunities.Qualify and develop an understanding business needs to plan for current and future sales campaigns.Pipeline management.Time management to accomplish all daily tasksCostcoSales Advisor/Product Demonstration, Schaumburg, IL10/2022  08/2023Used the S.I.T.K.A method of selling product to Costco members.Maintained a well-organized area for products available for purchaseUsed interpersonal skills, invite members into the sales area to try the product.Sold members on the benefits, quality, and pricing of productMet and exceeded daily goals.Enesco, Itasca, ILGift and Collectibles manufacturerBusiness Development Representative Inside Sales07/2021  09/2022Saputo Cheese (Customer Service)/Botanic Gardens (Temporary position)07/2019 01/2020P.S. Greetings, Chicago, ILGreeting Card ManufacturerInside Sales/Business Development04/2017  07/2019SkillsMS Suite, Alpha Numeric, CRM: AS400, SAP, Salesforce, SX, ACT, Gold Mine, People soft, Data/Order entry and transaction management tools including collections. Active listeningEducationKendall College, Evanston, ILBachelor of Arts, Hotel and Restaurant Management05/1998Illinois State University, Normal, ILBachelor of Science, Dance