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| | Click here or scroll down to respond to this candidatePROFILECandidate's Name
West New York, NY Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLESeasoned hospitality professional with greater than 10 years experience working in classic New York City restaurants. Passionate and goal oriented, focused on poise, timeliness, and high levels of organization. Fast learner and advanced communicator looking to expand my professional experiences.EDUCATIONCity College of New York, Colin Powell School of Civic and Global Leadership, New York, NY Bachelor of Arts [BA] in SociologyGPA: 3.6 Honors: Dean's List (Fall 2018-May 2019), Magna Cum LaudeTECHNICAL SKILLSMicrosoft Office (Word, Powerpoint, Excel), Google Suite, ResyOS, Opentable, Triple Seat, Canva, Social Media [Instagram, Facebook, Twitter, TikTok, Pinterest]PROFESSIONAL EXPERIENCELead Maitred, The Fulton by Jean- Georges, New York, NY Feb. 2021 - PresentResponsible for the organization, communication, and training of the entire front of house team.Handle all reservations and private events using time management and decision-making skills.Carry out communication between management and staff of over 50 people.Work directly with VIP clients while noting preferences and guest details to ensure satisfaction.Organize team meetings to encourage and improve service, poise, and customer satisfaction.Reservationist/Maitre D, Fumo, New York, NY Dec. 2018 - Feb. 2021Coordinate reservations and calculate wait times in a consistently fast-paced environment.Adjust layout whenever necessary to accommodate reservations.Arrange reservations and coordinate events.Reservationist/Lead Host, Tavern on the Green, New York, NY May 2016 - Dec. 2018Welcome guests entering the dining establishment.Answer phone inquiries and book reservations.Provide guests with dinner and drink menus.Youth Development Facilitator, HEAF, New York, NY October 2023 - PresentFacilitate youth development classes for grades 6th-12th in an afterschool program.Support youth in their effort to develop social-emotional learning skills.Manage student behavior using conflict resolution and positive classroom management skills.LEADERSHIP ACTIVITIESDakar, Senegal - An Oral History, The City College of New York June 2019Traveled to Senegal to observe political and educational activism over a 2-week tripCreated a audio-visual presentation depicting elements of African culture |