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Click here or scroll down to respond to this candidateCandidate's Name
Program DirectorProfileDedicated and results-oriented professional seeking a challenging position where I can utilize my skills to contribute positively to the growth and success of the organization.Program Director with a proven track record of successfully leading and overseeing a strong clinical and non-clinical staff in helping clients to achieve their person-centered goals.Bringing forth strong leadership skills, and the creativity necessary to effectively run a challenging program.Employment HistoryProgram Director at Services for the Underserved, Brooklyn May 2020 January 2024Provided direct and indirect supervision and oversight to clinical/non-clinical staff, supporting and leading day-to-day operational efforts to maintain a positive experience for individuals utilizing program services.Familiar with Federal, State and Local laws and regulations as they apply to the community residence program and agency policies. Supporting senior leadership by ensuring they have necessary program operational and administrative reports, and proactively escalating high priority issues and risks for their review as appropriate. Participate in the screening and admission process for new service recipients and oversee the development of all person-centered treatment plans.Tracked and monitored required Informed Consents, Rights Consents, Behavior Plans, and all other documentations as mandated and required.Evaluate current programming and make data-driven decisions for enhancements within the program.Hire clinical and non-clinical staff as needed, and coordinate orientation, training, mentorship and assignment of caseloads Member of the Incident Review Committee and participate in discussions and review of incidents within the agency. Lead and foster the provision of crisis intervention services both internally and liaise with external entities.Manage program petty cash and metro cards to ensure compliance with agency policies.Represent the agency at meetings, conferences and public hearings to gain and share information relevant to program operations. DetailsBrooklynUnited StatesPHONE NUMBER AVAILABLEEMAIL AVAILABLELinksLinkedIn profileSkillsAbility to MultitaskLeadershipAbility to Work in a TeamEffective Time ManagementMicrosoft OfficeCustomer ServiceCommunication SkillsAWARDSYARDICPRNARCANHarm Reduction TechniqueMotivational InterviewingCommunity OutreachEmotional IntellegenceConflict ManagementMental HealthLanguagesEnglishCreoleMendeProvided coaching and mentoring, training and staff development to all staff in accordance with agency procedures and policies. Performed other related duties as needed.Assistant Program Director at Services for the Underserved, Brooklyn, NYMarch 2019 May 2020Familiarity with Federal, State and Local laws and regulations as apply to the operation of the residence.Compilation of activity reports related to residential services, program and building activities as required.Assist with activities related to the securing, furnishing and maintaining acceptable standard for all residential apartments. Deputized Program Director in conducting supervisory meetings with program staff and maintaining documentation of meetings. Responsible for ordering program supplies.Responsible for preparing staff schedules and time sheets. Represented program at Utilization Review meetings. Provided Crisis Intervention including on-call coverage, incidents and documentation of events as required. Deputized program director in completing new in-take screenings and documenting outcomes. Responsible for input of all consumer hospitalization and discharges in AWARDS. Completed other tasks as assigned by supervisor. Senior Wellness Coach at Services for the Underserved, Brooklyn January 2016 March 2019Engage people with mental illness and assist them in meeting the demands of community living and maintain their housing by teaching them the necessary skills, and linking them to services that will support their recovery, independence and self-determination. Conduct Community Group Meetings on Wellness Management and related issues.Complete service plans and utilization reviews for assigned residents every three and six months.Regularly assess, correct and report apartment and personal living space inspections as assigned.Provide Case Management for residents, engage residents in setting rehabilitation and housing support goals, and collaborate with them in developing a Housing Support Plan were indicated.Attend Staff Meetings and training to enhance skills that are related to job function.Conduct intake screening interviews for new clients. HobbiesSoccer, running, reading andspending time with my kids.Supported wellness coaches, case managers in completing clinical tasks.Attend management staff meetings to make important decisions regarding clients and staff.Case Manager at Personal Involvement Center, Inc., Los Angeles September 2012 November 2015 Provide crisis intervention and supportive counseling to strengthen clients ability to make appropriate life decisions. Attended all staff meetings and training to enhance skills that are related to job function. Developed relationships with clients to build trust and rapport, enabling clients to discuss their needs openly Assessed client needs, developed service plans and monitored outcomes to ensure clients received the best possible care Developed and maintained relationships with community resources to ensure clients had access to necessary resources Collaborated with external stakeholders to coordinate and provide comprehensive services to clients Monitored client progress and maintained up-to-date case records to ensure compliance with regulations and best practices EducationMaster of Social Work, Long Island University, Brooklyn, New York September 2017 May 2019Graduated with Honors.Bachelor of Political Science, University of Sierra Leone, Fourah Bay College, FreetownSeptember 2004 December 2008Graduated with Honors.ReferencesReferences available upon requestCoursesIntentional Peer Support, Services for the Underserved May 2016 May 2016AMAP Certification, CUCSApril 2016 April 2016 |
