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Title Business Development Quality Assurance
Target Location US-OH-Valley View
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Columbus, OH., Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLENEW HOME AND REMODELING CONSTRUCTION PROFESSIONALPerformance driven, expert communicator with excellent organizational, leadership, problem-solving and mentoring skills. Strengths in building, leading, and motivating with an emphasis on goal achievement. DEMONSTRATED STRENGTHSRelationship and Project Management P & L Accounting & Forecasting Custom Product Knowledge and Design Contract Negotiation Problem Solving and Issue Resolution Staff Training & Development Communications Estimating Key strength: Expert communicator and liaison with clients, staff and vendors at all levelscritical to the successful management of business development to promote and increase customer sales, quality assurance and reduce expenses.PROFESSIONAL EXPERIENCESTONECLIFF HOMES, Columbus, OH. October 2003  January 2024 PRESIDENTManage all processes from beginning to end with staff, homeowners, suppliers and subcontractors.Manage incoming leads to discern viability of meeting pricing and design criteria. Once this is determined work with clients to assist in home design, home and site cost estimating and option pricing consultation.Manage homeowner contract negotiation, change orders, relationships, engagement and client satisfaction dealing with custom new home construction and FHA 203(k) rehab loans.Estimated material and labor requirements by studying building plans to complete jobs under budget requirements.Convey homeowners wants and needs to our vendors and suppliers and negotiate contract pricing to maintain budget and homeowner financial goals.Partner with Mortgage Companies to provide all building documentation to finalize loan closing and draw disbursement.Manage weekly production strategy meetings to communicate build schedules to homeowners, subcontractors and suppliers. Read and understand specifications, drawings, blueprints and estimation quantities to complete accurate, high-quality work.Complied with local/state and company regulations to maintain high level code compliance and safety at all job sites.Manage all accounts payables, draw and construction change order receivables and accounting settlements.Identified project issues, notifying project manager and homeowners to fast track assistance and remediation efforts.Maintained baseline safety knowledge to identify areas requiring improvement to meet safety and building codes.Manage interior design, sales and construction team and hold accountable to conform to company goals, budgets and schedules.DOMINION HOMES and RE/Max Affiliates August 1989 - May 2006 New Home Sales and Licensed Realtor, Columbus, OH. Maintained model home and model home hours. Held open houses on active listings.Toured clients through homes to determine level of needs, discussed financing options, school/lot requirements etc. Employed Feature, Benefit, Involvement sales process to compare/contrast quality features of competition.Discussed financing options and qualification issues with clients to identify needs and/or corrective actions to qualify for mortgage loan products.Provided exceptional client experience through communication and availability developing a large client base for future sales and referrals.Researched, identified and responded to client inquiries expeditiously, providing reactive and proactive customer support delivering high level of service to clients.Cultivated Realtor relationships to build extensive sales network.Negotiated contract price, terms and timelines with proactive contract follow through to insure all necessary inspections and deadlines are met to proceed to sale closing.Supplied client feedback to deliver information to management for positive corrective action.Developed and maintained large post-closing customer database to grow business through repeat and client referrals.BUILDING INDUSTRY ASSOCIATION OF CENTRAL OHIO, Columbus, OH. September 1986  August 1989 PROJECT COORDINATORStaff liaison to membership spearheading many association functions dealing directly with industry programs.Authored, edited and sold advertisements for Building Insiderthe monthy membership publication.Developed First Annual Sales Recognition Awards Banquet for new home sales consultants.Coordinated the initial Registered Builder Program and quality standards for local membership.Collaborated with staff to promote and coordinate annual membership shows for builders and trade associates, membership monthly and quarterly meetings and outings..Staff liaison for several membership driven committee and council programs. EDUCATIONThe Ohio State University  Columbus, OH. June 1986 Bachelor of Arts, JournalismPat Schultz PHONE NUMBER AVAILABLE EMAIL AVAILABLE Page 2 

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