Candidate Information Name Available: Register for Free Title Customer Service Call Center Target Location US-WV-Huntington Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Huntington, WV Street Address
SUMMARYTo obtain a full-time position where I can be an asset to the company, along with gaining knowledgeof day-to- day work.SKILLS Management/supervision  Customer Relationship Management Dependable  Customer Support Goal-Oriented  Inbound Phone Calls Fast paced working  Customer Service Performance Improvement  Call Center Customer Service Productivity Standards  Calm Disposition Quality Assurance Controls  Customer Communications Process Updates  Call Controlling Employee Motivation  Answering Questions Performance Updates  Money Management Staff Training + Team Management Document Management  Data Management Employee Development  Timesheet Management Verbal And Written CommunicationEXPERIENCESupervisor, GC Services, January 2018-March 2024Huntington, WV+ De-escalating calls+ Assisting customers with complaints when asking for a supervisor Assisting the agents and educated how to assist the customer Taking in bound calls in a call centerManager, McDonalds, January 1991-August 2003Huntington, WV* Manage funds and the safe along with the over all shift Mange all employees Overlook the shiftEDUCATION AND TRAININGHigh School DiplomaChesapeake, Chesapeake, OH May 1983