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Click here or scroll down to respond to this candidateCandidate's Name
New York, New York PHONE NUMBER AVAILABLEEMAIL AVAILABLEQualifications ProfileCompassionate and competent professional with a proven track record in optimizing healthcare processes and ensuring seamless patient experiences. Adept at coordinating appointments, managing patient records, and facilitating effective communication between healthcare professionals and patients. Demonstrated ability to streamline procedures and contribute to overall organizational success. Possess in-depth knowledge and understanding of medical administrative procedures. Able to thrive in fast-paced environments, assuring compliance with healthcare regulations and upholding the highest standards of confidentiality. Instrumental in liaising and working closely with team members to deliver exceptional performance and services. Articulate communicator; exhibiting excellent organizational and interpersonal skills with fluency in English and Spanish.Core CompetenciesPlanning & ManagementPatient SchedulingWorkflow OptimizationRegulatory ComplianceInsurance VerificationPatient Record ManagementCustomer ServiceReport PreparationReferral CoordinationTraining & Staff DevelopmentSales ManagementAdministrative SupportPROFESSIONAL EXPERIENCESept 2021 Present CHRISTUS Santa Rosa Medical Center Tower 1 PBC LocationPosition Title Organization Unit: Specialty NeurosurgeryAugment day-to-day operations by identifying and capitalizing on growth opportunities. Communicate effectively with team members and management for seamless patient scheduling. Demonstrate efficiency and professionalism in achieving set goals for patient schedules. Maintain accurate and up-to-date patient records, assuring compliance with privacy regulations. Offer active functional support in insurance verification processes and communicate financial information to patients.Key Contributions:Focused on acquiring expertise in insurance packages, treatment conditions, and relevant software for enhanced efficiency.Increased patient retention by improving referral department performance through clear communication and teamwork.Heightened operational efficiency and expertly resolved complex issues promptly.Boosted doctor schedules and elevated customer service for patients by leveraging key skills and knowledge.Oct 2020Present Key Realty LocationReal Estate AgentFacilitate seamless property transactions by representing numerous clients in real estate sales and purchases. Offer expert advice and recommendations to clients about mortgages, enhancing their understanding of available options. Guide clients through the intricacies of property transactions, guaranteeing efficient completion of necessary documentation.Key Contributions:Achieved a significant increase in successful property transactions through effective client representation.Secured favorable mortgage terms for clients, resulting in improved overall satisfaction.Implemented streamlined processes that reduced the time required for document completion.Received positive client feedback for clear communication and efficient guidance during transactions.Jan 2019 Mar 2020 Highline Residential LocationReal Estate AgentPlayed a key role in planning and executing marketing initiatives, including active participation in cold-calling campaigns and industry events. Produced and proofread diverse real estate documents, including leases and closing contracts. Orchestrated and managed successful open houses, optimizing property exposure and client engagement.Key Contributions:Conducted client interviews to evaluate and assess specific preferences, budgets, and geographic requirements.Represented landlords with multiple properties, keeping a consistently high occupation rate.Enhanced client satisfaction by providing insightful mortgage advice and expediting paperwork, resulting in accelerated home-buying process.Month 2001 Month 2017 Buono Dolce Signature Desserts LocationOwnerPlanned, founded, and headed comprehensive business, financial, and creative operations from inception to concept. Established and maintained a distinct brand identity and employed rigorous quality-control measures. Researched and identified target clientele as well as executed effective social, networking, and trade show marketing strategies. Adopted best practices and procedures to confirm effective management of the full spectrum of human resources, including recruiting, training, scheduling, and supervising staff.Key Contributions:Nurtured client/vendor relationships with 10+ businesses, including a chain of restaurants in San Antonio and nearby areas.Achieved a consistent annual growth in business revenue through strategic marketing initiatives.Implemented quality-control measures that helped in attaining substantial improvement in customer satisfaction.Streamlined operations and reduced overhead costs while upholding high product quality.EDUCATIONM.A. Political Science Texas State UniversityB.A. Political Science And History University of the Incarnate WordReal Estate School TX, Sept 2020Real Estate School NY, Mar 2019COVID-19 Contact Tracing, May 2020TECHNICAL PROFICIENCIESMicrosoft Office Suite (Word Excel) |
