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Claremont High SchoolClaremont, CA August 2014 June 2018 WORK EXPERIENCE2nd Street USA New York, NY Oct 2023 PresentAssistant Store Manager Manage weekly staff schedules, coordinating with employees across NYC locations to ensure proper support Liaise with merchandising experts to craft a cohesive purchasing strategy Compile daily reports, ensure that sales, purchases, and customer experience are maintained at a high level Drive discussions with management on day-to-day areas of improvement and communicate said expectations with employees on the floor Travel across NYC locations, providing managerial support where and when needed - handle the closing and opening of stores in a timely and consistent manner Lead interview and onboarding processes for new employees, looking to minimize potential turnover 2nd Street USA New York, NY Jun 2023 Oct 2023Sales Associate Operate on the floor, consulting clients on potential pieces - drive sales by showing enthusiasm, personability, and showing up on a consistent basis Function as a buyer, overseeing purchase of inventory in a way that matched/improved upon store aesthetic Maintain relationships with sellers to ensure consistent flow of high-end garments into the store Show up for teammates by filling in during absences, at times across NYC locations One of select team to open new store location in Union Square DeeLux Buy-Sell-Trade Claremont, CA Sep 2022 May 2023 Cashier/Floater Set up displays + mannequins, outfits of the week, etc. Executed cashier duties, as well as helping customers pick and choose outfits Helped facilitate a friendly environment for 200+ customers a day - store sales increased by 11% over the first quarter-year of my employment Provided timely and accurate support to employees and management when needed Heart & Soul Mixology Santa Barbara, CA Jan 2022 April 2023 Event Staff Manager Plan bar setups for events consisting of 200+ attendees, communicating with customers about potential risks, contingencies, bar decorations, etc. Oversee garnish preparation, as well as ensuring proper stocking of bars throughout the course of an event Chat with guests, stepping in to run drink orders, load/unload, assist where needed - event staff manager works throughout the night in a supplementary fashion to ensure client satisfaction Manage alcohol invoices, employee pay, and scout potential leads to expand business client base SKILLS & INTERESTS Languages: Spanish (Fluent) Skills: Customer Service, Cashier, Shift Scheduling, Management (conducting interviews, onboarding, terminations, etc.), Inventory Management, Inventory Transport, Cash Handling (reconciliation and balancing), Project Management, Microsoft/Google Suite, Social Media Interests: Art & Fashion (styling & retail), Resource Management, Sourcing, Creative Direction, Modeling |