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PROFESSIONAL SUMMARYA passionate and committed servant leader, accomplished project management leader with proven success in program leadership, complex delivery, financial and vendor management.Experience in Program Management (PMO) methodology, performance evaluation and change management.Experience in Stakeholder management.Conceptualize and execute program vision from start to finish, managing complex milestones while adapting changes and shifting priorities.Led international cross functional teams and delivering strategic initiatives proven to improve systems, processes, and bottom-line results.10+ years of project/program management experience.6+ years of experience in Agile methodologies.Experience in both Agile and Waterfall methods. Well versed in JIRA.Experience in SAFe Agile frame work.Risks and Issue management.Experience in Third Party Vendor management.PMO Strategy, Planning and Vision: Established PMO, governance, and strategic OKRs for major initiatives in BCBSIL, TCS.Experience with communicating and presenting key concepts to senior leadership and C level people.Strong analytical, organizational, and problem-solving skills.Strong Crtitical thinking and root cause analysis skills.Enterprise Project Delivery: Supported the largest and most strategic programs in BCBS, a 3-year program with a budget of $12 M using SAFe Agile methodology, Cloud transformation and Data analytics principles.Cross-Functional Team Leadership: Ensured alignment between workstreams and program stakeholders worldwide.Experience in last Program/Project Budget management.Outstanding team leadership skills-interpersonal, communication, problem solving and organizational skills.Experience in Automobile, Banking and Finance, Health Insurance industries.Experience in Compliance, regulatory policies and procedures in Banking.EDUCATIONMasters in Business Administration - Wayne StateUniversity Detroit MIBachelors in Engineering - Andhra University India.Certifications:Certified Scrum Professional - 2021Advanced Certified Scrum Master - 2019Certified Scrum Product Owner - 2018Certified Scrum Master - 2015PMP Certified Project Manager - 2004EXPERIENCEBlue Cross Blue Shield of TexasSenior Project/Delivery Manager /Agile Transformation Lead: 5th Aug 2019 to CurrentHealth Care Service Corporation, is the largest customer-owned health insurer in the United States and fourth largest overall, operating through Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma, and Texas offering Health insurance and a wide range of group life, disability, dental and individual solutions through affiliates and subsidiaries.As senior Project/Delivery Manager responsible for projects from inception through delivery, my responsibilities include.Lead EPMO governance, deliver metrics, status reports, program showcases, and executive steering to C-Level suite including CIO, COO, Sr. VPs, and other stakeholders.Lead the EPMO teams for developing multi-year IT strategies, coaching and mentoring resources in a team environment to accomplish goals.Implemented EPMO governance and processes on multiple programs across organization following Agile, SAFe, Hybrid methodologies which allowed robust processes and standards.Lead the PI planning for the program.Responsible for executing projects up to $12 million budget.Working closely with stake holders (Sponsors, Business, IT etc)As part of Project initiation getting project planning package approval and sign off from stakeholders (Project Charter, Project Schedule, Stakeholder Engagement workbook, Documented Epics/ Requirements, Risk Identification and mitigation, Solution Architecture, Release Plan and Test Strategy)Partnership with Enterprise Integrated Planning (EIP).Create road map for multiyear planning and communicate scope with each product team to receive resource support.Managing and executing the project according to the project plan, any deviation from the baseline is communicated to business highlighting the key issues and changes from the original plan.Timely coordination with Account management on issues, Project delays and risks specific to a project and work on Risk mitigation plans.Weekly Status reports, Collaboration meetings, RAID logs, Dependency logs and Action items tracking.Run weekly Steering committee meeting to provide program updates to executive leadership which includes Directors and divisional Vice president.Work with Vendors on assignment, utilization, allocation, and weekly status on the progress.Financials  Budgeting, Monthly Financial forecasts, Year-end accruals, and Benefit Realization reports.Execute, monitor and signoff a change request process that meets business needs short term and long term.Ensure timely transfer of post-production support responsibilities to appropriate internal customers and/or key stakeholders.Agile Transformation Lead:Leading 5-member team for transformation of HCSC delivery method from Water Fall to Agile.Created HSAM (HCSC Scaled Agile Methodology)Created documents for HSAM methodology.Conducted training programs at various levels eg: Product Owners, Business Analysts, Business owners, Technology teams, PMs and Scrum Masters.Created HCSC internal Agile certification program to help teams understand the HSAM and implement their projects in Agile framework.TCS February 2016 to August 2019Delivered large and complex programs for various clients through TCS.Setup PMO office and governance, leading 15 program and project managers on multiple effortsIncreased revenue stream by more than 70% using client relationships and streamlined agile operating models and processes. Increased client satisfaction scores by 50%.Identified opportunities and generated a pipeline of more than $15M+ of initiatives.As a Sr Manager PMO for the largest program in the organization, leading and owning end to end account leadership, program delivery and governance across multiple transformation initiatives.Partner with clients to identify opportunities for growth and business transformation.Delivered large and complex programs for Banking, Automobile clients.NTT DataDirector December 2009 to August 2015Director, EPMO for the Enterprise Data Warehouse organization, leading large and complex initiatives in areas of data modernization, engagement transformation. Actively manage data foot print of 150+ TB and a self-service BI platform serving 500+ risk reports.Accountable for financial and vendor management across programs.Managed largest program in the organization, leading and owning end to end account leadership, program delivery and governance across multiple transformation initiatives.Lead account and sales activities from delivery perspective, managing team of 70+ resources across multiple lines of business.Partner with clients to identify opportunities for growth and business transformation.Delivered large and complex programs for multiple clients, introducing new products through BI/DW and data analytics.Satyam Computer Services January 2004 to December 2009Program ManagerCISCO April 2005 to December 2009Focus: Informatica 6 to 8.x, Business Objects, Teradata, OBIEE, UNIX, Oracle 10g,Migrated Oracle database of 20 Terabytes & incremental volume reaching 7Gigabytes/Day to Teradata.Project Lead- Ford Motor Company January 2004 to April 2005Focus: Oracle 9i, UNIX Shell ScriptingCompuware Corporation, Dearborn, MI March 2000 to January 2004Developer: Ford Motor CompanyFocus: ASP, Oracle 8i, Sqlplus, Unix shell scripting, PVCS version control system.