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Click here or scroll down to respond to this candidateCandidate's Name
Bloomington, MN PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional ProfileCustomer Service oriented professional with experience in the healthcare industry, ensuring smooth patient flow, providing prompt attention to pulling patient charts and medical records, gathering accurate billing and financial information and reviewing intake materials for accuracy and completeness Skills & Abilities Team player who performs at high levels of productivity in fast -paced environments Strong written and verbal communication skills Critical thinking and active listening skills necessary to interpret, analyze and apply information Motivated and self-directed, able to work independently and in groups Fluent in Medical Administrative terminology and billing services Familiar with MS Office applicationsExperiencePatient scheduler 11/2021-02/2022Kelly Services, Coon Rapids,MN Assisted members with scheduling Provider appts in the correct department/hospital/clinic Responded to members questions and concerns and acted as an advocate for their needs. Assisted members in requesting Prescription drugs from providers as needed Primary CaregiverPro-Health Care, Columbia Heights, MN 3/2021 11/2021 Provided care for a 9-year-old diabetic child Assisted with nutrition, grooming, schoolwork Administered insulin as needed and managed his activities to maintain blood sugar levels Health SpecialistAmeriHealth Administrators, Bloomington, MN 10/2020 3/2021 Guided clients in development of skills and strategies for dealing with individual problems Documented services and collected required data for evaluation Provided education and support to patients family members Pharmacy TechnicianPrime Therapeutics, Eagan, MN 8/2019 3/2020 Greeted customers, received written prescriptions and verified the information is complete and accurate Prepared and processed medical insurance claim forms and records Assisted pharmacists with clearing high volumes of prescriptions Health Plan SpecialistMedica Health Plans, Hopkins, MN 1/2019 6/2019 Completed current history reports, EOBs, Certificates of Coverage, and 1095B Forms Assisted customers in navigating Medica with enrollment, billing and pharmaceutical services Resolved customer service inquiries and issues regarding benefits, eligibility and claims Customer Service RepresentativeAT&T, Eden Prairie, MN 8/2016 11/2018 Determined charges for services requested, collected payments or arranged billing Resolved customer concerns by exchanging merchandise, refunding money and adjusting bills Solicited sales of new and additional services and products to new and existing customers EducationUltimate Medical Academy 2019 Associate of Science degree in Health Sciences, Medical Administrative Assistant |
