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Click here or scroll down to respond to this candidateCandidate's Name
Toledo, OH Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEBold ProfilePROFESSIONALSUMMARYDynamic leader with a proven track record at Assurance Health System, excelling in business development and strategic planning. Expert in fostering client relationships and team collaboration, demonstrated through significant client base expansion. Skilled in CRM management and persuasive communication, achieving outstanding results in sales and marketing initiatives. SKILLS Team LeadershipBusiness development andplanningCustomer ServiceNegotiationsDecision-MakingRelationship building andmanagementClient Relationship BuildingStrategic PlanningNew Business DevelopmentTeam CollaborationSales and MarketingSales PresentationsGoals and performanceVerbal and written communicationOperationsCRM ManagementRelationship DevelopmentWORK HISTORY BUSINESS DEVELOPMENT MANAGER 12/2022 to CURRENT Assurance Health System Toledo, OHIncreased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers. Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect. Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.Generated new business with marketing initiatives and strategic plans. Represented company and promoted products at conferences and industry events.LICENSED PRACTICAL NURSE 02/2019 to 12/2022Five Star Agency Jersey City, NJImproved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.Cared for wounds, provided treatments, and assisted with procedures. Assisted with admissions, appointments, transfers, and discharges. Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.Documented accurate and complete patient information to address patient problems and expected outcomes.Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings. Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies. Performed routine evaluations of each patient's status, needs, and preferences.Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios. Administered controlled narcotics, inserted IVs, and performed catheterizations.Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages. Mentored new nursing staff to enhance professional development opportunities within the team dynamic.Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery. Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.Used aseptic techniques to provide sterilized wound care and dressing applications.Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies. Delivered updates in patient status to charge nurse, recording changes in medical records.Assisted with feeding and monitored intake to help patients achieve nutritional objectives.Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions. Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data. Increased patient satisfaction scores by consistently delivering high-quality nursing care tailored to individual needs and preferences. Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management. ADMISSIONS COORDINATOR 03/2017 to 04/2019Kingston Healthcare Sylvania, OHConfirmed all insurance benefits met standards of admissions as dictated by policy.Assisted in patient admission process based on federal and state laws. Collaborated with admissions team to develop and implement strategies to improve admissions process.Compiled and analyzed data to track admissions trends and make recommendations for improvements.Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency. Completed preliminary paperwork for incoming and outgoing patients. STAFF DEVELOPMENT COORDINATOR 04/2018 to 02/2019Orchard Villa Oregon, OHFacilitated open communication channels among employees, fostering a collaborative work environment conducive to growth and learning. Worked with managers to identify internal talent and plan development pathways.Collaborated with department supervisors to identify talented employees and plan out paths for development and promotion.Performed reviews of employee work performance to check for areas in need of additional training.Created and managed continuous improvement classes and training programs targeted to new employees.Developed and delivered new hire training programs and continuous professional development.Monitored employee performance to look for areas in need of improvement.Bolstered overall staff competency by regularly evaluating training needs and adjusting programs accordingly.Promoted a culture of continuous improvement by encouraging feedback and suggestions from all team members.Optimized time management strategies by scheduling training sessions during low-volume work hours, minimizing disruptions to daily operations. Evaluated the effectiveness of existing staff development programs using various metrics such as productivity measures or satisfaction surveys, refining approaches when necessary.Championed a positive work environment by fostering open dialogue, recognizing achievements, and celebrating milestones in employee growth. Streamlined onboarding processes, providing new hires with the necessary tools for success in their roles.EDUCATION Bachelor Of Business Administration Business Administration Bowling Green State University, Bowling Green, OHLicensed Practical Nursing Nursing 05/2006Owens Community College, Findlay |
