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General Manager Resume Oakland park, FL
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Title General Manager
Target Location US-FL-Oakland Park
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K AR L J O HN S ON
               Oakland Park, Florida Street Address         267.972.5777   EMAIL AVAILABLE   https://LINKEDIN LINK AVAILABLE
                                                        SENIOR/EXECUTIVE DIRECTOR OF SALES
                                                          Preferred Industry: Biopharmaceutical
QUALIFICATIONS PROFILE
Innovative and seasoned professional, offering years of experience in managing sales, operations, and training for various biopharmaceutical and
healthcare industries. Demonstrated track record of success in orchestrating the strategic direction of multimillion-dollar businesses to drive revenue
growth and brand enhancement across district and geographical areas. Expert at leading cross-functional sales teams toward surpassing targets and
driving business expansion within complex and highly regulated markets. Equipped with solid ability to lead and grow an organization with a complex and
dynamic market. Recognized for excellent interpersonal aptitude in building strong partnerships with key stakeholders including governmental bodies,
distributed partners, and internal teams to maximize resources and guarantee business success.
AREAS OF EXPERTISE
          Market Access                                                                        Competitor Analysis
          Global Marketing Strategy Implementation                                             Finance and Budget Management
          Sales Training Development                                                           Profit and Loss (P&L) Analysis
          Market Research and Analysis                                                         Account Management
PROFESSIONAL EXPERIENCE
GILEAD SCIENCES INC. | Various Locations
General Manager   Eastern Europe, Central Asia (EECA) Global Patient Solutions (GPS) (Miami, FL)                                       May 2022  Present
     Assume responsible for the strategic direction, operations, and overall management of the distributor partners in the region, maintaining efficient
     production, regulatory compliance, and market competitiveness while coordinating with governmental and non-governmental organizations within the region
     Take charge of cross-functional sales team of over 30 to meet ambitious sales targets and drive business growth in Eastern Europe and Central Asia
     (EECA) markets
     Analyze and track field sales execution against key business targets to discover gaps and business opportunities
Key Contributions:
  Took charge of numerous biologics in adherence to regulatory agencies within the country which met sales objectives and improved market
     penetration, thus resulting in a 70% year-over-year (YoY) growth in profit
  Rolled out continuous improvement initiatives that increased production efficiency by 20% and reduced operating costs by 15% to date
  Established and upheld strong strategic relations with the Senior Leadership Team which maximized a 20% increase in annual budget planning YoY
     from 2021 to 2024
  Implemented key performance metrics in partnership with Marketing, Commercial Analytics, Finance, and Compliance, which boosted new patient
     starts of launched biologics in the region by 20%
Director of Supply Chain and Distribution | Interim General Manager
Eastern Europe, Central Asia (EECA) Global Patient Solutions (GPS) (Miami, FL)                                                  Jan 2020   May 2022
     Orchestrated the efficient flow of biopharmaceutical products from manufacturing to distribution channels in Southeast Asia by working alongside
     different departments, controlling inventory levels, and improving the supply chain process while following the established regulations and resolving
     any supply chain disruptions
     Assessed the pricing proposals and provided key inputs, providing critical support for innovative contracting
     Determined the needs of the company's patient access partners and worked with internal teams and external parties to deliver resources that supported
     the development of product training, disease education, and sustainable access solutions
     Facilitated coaching and training for more than 200 Sales and Distributor Partner Leadership Teams throughout global patient solutions
Key Contribution:
  Directed the development of financial planning for the region, leveraging solid financial acumen to execute 24-month and 5-year demand forecasts
     for base, upside, and downside scenarios
General Manager   South Africa Access Operations and Emerging Markets (Foster City, CA, USA/Johannesburg, South Africa)            Jun 2019   Jan 2020
     Led the strategic direction and development of the go-to-market (GTM) strategy for the South African affiliate, operations, and overall management of
     the business in the region while guaranteeing efficient production, regulatory compliance, and market competitiveness
     Acquired and retained top talent by managing the profitable development of affiliates and championing an inclusive culture
Key Contributions:
  Worked alongside governmental and non-governmental organizations in distributing three biopharmaceutical products in the region
  Conceptualized and executed numerous strategies for the operational structure of the South African organization, securing the successful launch of
     products in the hepatitis C virus (HCV), HIV, and antifungal market
  Used strategic approach in promoting the Gilead brand, building a respected reputation and ethical partner across the industry, trade associations,
     governmental entities, and for the patients the company serves
Associate Director of Access Operations and Emerging Markets   L&D (Foster City, CA, USA)                                            Feb 2017  Jun 2019
    Executed global training and development programs for the company s distributor partners in Africa, Southeast Asia, India, and EECA along with
    department heads internally and externally to define training needs, create country-translated training curriculum and materials, accomplish training
    sessions, and assess program effectiveness
    Communicated and worked closely with the Human Resources, Total Rewards, Senior Sales Leadership, Event Planning, PHMA, and Legal
    Departments consistently as a team lead to form Access Operations & Emerging Markets (AOEM) Latin & Caribbean (LAC) sales competencies for
    Brazilian and Mexican markets
    Spearheaded global access operations and emerging market training and development processes for over 140 countries in collaboration with Sales
    and Marketing teams to successfully maximize workforce competence
    Fostered cross-functional collaboration in working with the Public Health and Medical Affairs teams to devise blended learning and e-learning
    procedures for clinical product sales strategy
    Led multinational training sessions for over 18 strategic affiliates and partners using WebEx, Skype, and interpreters to instruct sales specialists across
    nine countries and four languages
                                                                                                                                                  Page 1 of 2
K AR L J O HN S ON
               Oakland Park, Florida 33334       267.972.5777   EMAIL AVAILABLE   https://LINKEDIN LINK AVAILABLE
Key Contribution:
  Facilitated comprehensive training to sales and marketing leadership in Brazil and Mexico, utilizing coaching and performance techniques in addition
     to revitalizing the RING selling model for incorporation in both countries
Manager   Managed Markets Commercial L&D (Foster City, CA, USA)                                                                 Mar 2016   Feb 2017
     Governed business-critical professional development to train marketing sciences experts on the effective presentation methodology to outline
     product benefits for C-suite leadership
     Conceptualized a tutorial on Brainshark usage for the vice president of commercial operations to streamline the training process, increase efficiency,
     and attain company-wide adoption
Key Contributions:
  Strengthened vendor relationships by securing requests for proposals (RFPs) from eight vendors, facilitating the screening of candidates, identifying
     strategic alliances, and negotiating advantageous contracts
  Procured $800K in budgetary resources, leveraging assessments of channel account managers (CAM), strategic account managers (SAM), Key Partner
     Account Managers (KPAM), Retail Sales Partners (RSP), and key account managers, national account managers (KAM NAM) to develop innovative training
     solutions and pull-through initiatives aimed at driving strategic growth
  Rolled out a new managed market training curriculum using a $500K budget to outline HIV, HCV, and ischemic heart disease (IHD) markets within a
     forecasted four-month timeline
  Employed a profit-oriented cross-functional strategy which improved commercial performance to guarantee a commercial operations vision award
     as well as four values at work awards
  Facilitated the development and implementation of the company s first comprehensive managed markets access training for the sales team of 3,000
     United States therapeutic specialists and more than 60 C-suite facing contract negotiating national account managers which enhanced their business
     financial acumen and performance by securing access to healthcare personnel (HCPs) and negotiations of multi-billion managed access contracts
AEGIS SCIENCES CORPORATION | New York, NY
Regional Sales Manager                                                                                                            Jan 2015   Mar 2016
     Consistently surpassed sales objectives by promoting and selling company healthcare services using professional sales techniques as well as
     building long-term client relations to clinicians associated with medication compliance, substance abuse, and drug-drug interactions through
     definitive drug testing
     Served as subject matter expert in designing visual aids and marketing tools that train doctors and staff on urine toxicology collection best practices
     to expand specimen volume of 70% over the previous year
Key Contribution:
  Increased business development through cold calls to generate leads, discover prospects, arrange meetings, and outline the value propositions to
     establish 20 new accounts within three months
FORREST PHARMACEUTICALS | New York, NY
Territory Representative                                                                                                        Jan 2011   Dec 2014
      Prepared high-impact clinical presentations for physicians, nurses, and physician assistants to discuss and determine the needs and corresponding
      managed care coverage
Key Contribution:
  Defined product impact on clinical procedure improvements to cardiologists, pulmonologists, and neurologists and successfully attained a 97 th
      percentile in sales while also gaining the President s Club Award
Divisional Sales Manager                                                                                                           Nov 2007   Jan 2011
     Delivered expert leadership, training, and support to a team of nine sales representatives in the Connecticut, New York, and New Jersey regions
     Outlined the sales goals, devised strategies, and trained the team while tracking their performance, arranged individual plan-of-action meetings and
     daily telephonic interaction to study the managed markets, discover trends, and improve strategy
     Closely collaborated with upper management in creating sales plans and analyzing market trends while also aligning with company objectives
     Established the expectations through analytical reports, region frequency reports, and budget reports to track district performance and roll out tactical
     initiatives that boosted the managed care pull-through
Key Contribution:
  Rendered direct guidance to sales teams on product specification and strategy in Connecticut, New Jersey, and Manhattan, leading to performance
     improvements that exceed KPI benchmarks
  Facilitated the launch of Bystolic and Savella, overhauling the sales process and hiring cardiovascular specialists to effectively secure rank in the top
     14% of sales managers and the highest rank within New York City
EDUCATION
Bachelor of Science in Business Administration Management, 1992 | California University of Pennsylvania   California, PA
P ROFESSIONAL DEVELOPMENT
BTS Leadership Coaching   High Impact Leadership Seminar 1 Certificate, 2024 | Diversity Inclusion and Equity Training Certified, 2023
Emotional Intelligence Training Certificate, 2022 | Situational Leadership Training Certificate, 2021
Gilead Sciences Inc.
PROFESSIONAL AFFILIATIONS
Life Sciences Trainers & Educators Network (LTEN) | Academy of Managed Care Pharmacy (ACMP)
AWARDS AND RECOGNITION
Gilead Vision Award, 2017
Gilead Sciences Inc.
President s Club Award Winner, 2011 | Ranked 17/500 President s Club, 2011
Ranked 8/54 FY08 President s Club Top 14%, 2011 | FYO08 Highest Ranking Divisional Sales Manager, 2011
Forrest Pharmaceuticals
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