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Click here or scroll down to respond to this candidateCandidate's Name
Miami Gardens, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceSafety/Training Manager ( Later Also Given QC).Fort Lauderdale Executive Jet Center - Fort Lauderdale, FL March 2019 to August 2023Perform all tasks and duties assigned to that of a Line Service Manager: Supervising by obtaining and ensuring the correct delivery of fuel orders from crew gets placed on board of aircraft fuselage/wings.Ensured that safety policies as determined by the airport authority, the local fire department and /or any other agencies were demonstrated.Assisted crew and passengers with luggage, transport and special requests. Responsible for preparing aircraft for safe departures and customer acceptance. Transporting and Storing various aircraft's in designated hangars using tugs, elektros, and specific tow bars that are designed for the specific aircraft. I performed the job of Manager over Training/ Safety. I was very familiar with the FBO and the airport operating procedures having previous experience early on in my career. I managed a great team of 10-12 guys from various backgrounds and walks of life. I worked in the field of QC, keeping record of ATA 103 forms and engaging with the General Manager to learn more about the different aspects of Quality Control. I later acquired responsibility to manage the QC protocols and to the best of my ability continued to work in the management position of Safety/Training with more emphasis on QC, auditing and evaluations. I am well versed with Fuel Trucks, Fuel Farm, and/or Ramp Management understanding the importance of organized day to day operations, proactive thinking and weekly, monthly and annual QC records.General ManagerFuel Depot@Bobbys Landing - Hollywood, FLFebruary 2017 to February 2019I was in charge of managing the FBO and full operation of the day to day tasks of making sure the sister company Aerial Banners Aircraft were fueled in a timely manner. I was in charge overseeing a staff of about 5-10 Line Guys working different shifts. I was also in control of running the training, the QC and Ramp Management.Line Service TechnicianSano Jet Center - Fort Lauderdale, FLDecember 2014 to January 2017Perform all tasks and duties assigned to that of a Line Service Tech: Obtaining and delivering correct fuel orders from crew. Ensure safety policies as determined by the airport authority, the local fire department and /or any other agencies.Assist crew and passengers with luggage, transport and special requests. Responsible for preparing aircraft for safe departures and customer acceptance. Transporting and Storing various aircraft's in designated hangars using tugs, elektros, and specific towbars that are designed for specific aircraftLine Service LeadFontainbleau Aviation - Miami, FLNovember 2013 to November 2014November 2013 - Current Fontainbleau AviationObtain and deliver all fuel loads per customer's request. Perform required quality control checks on refueling trucks. Drive fueling units to various locations around the airport to fuel aircraft and/or ground equipment. Troubleshoot, reports, and/or correct any equipment problems. Ensure safety policies as determined by the airport authority, the local fire department and/or any other agencies.FuelerServisair USA - Miami, FLApril 2013 to October 2013Obtain and deliver all fuel loads per customer's request. Perform required quality control checks on refueling trucks. Drive fueling units to various locations around the airport to fuel aircraft and/or ground equipment. Troubleshoot, reports, and/or correct any equipment problems. Ensure safety policies as determined by the airport authority, the local fire department and/or any other agencies.Line Service Technician/ Aircraft FuelerLandmark Aviation (FBO) - Miami, FLJuly 2011 to March 2013 Worked as part of a team delivering safe and efficient aircraft services while providing a welcoming atmosphere to customers and other guests Collaborated, cooperate and work closely with all coworkers, customers, clients, vendors, and aircraft crew members to ensure customer service needs are met. This includes ensuring efficient and accurate communication through various methods to accomplish operational tasks Serviced aircraft as requested by management or customers, such as fueling, de-icing, lavatory, ground power and potable water services, parking, marshaling, delivering catering and towing Operated and drove ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, and stair trucks, shuttles, etc. Offer, promote, sell and deliver general aviation services to crewmembers, customers and other guests Maintain safe, clean and secure ramps and operations Drive a shuttle vehicle with passengers and/or luggage and cargo Load and unload luggage and other cargo into/out of aircraft and from/into the FBO or other location Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation Provide professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times Understand, comply with and enforce all operational, safety, and customer service requirements for all aspects of the job Understand, comply with and enforce all security (physical, cyber and data) protocols as dictated by Signature and the airport Create accurate records pertaining to time worked and activities and services performed Abide by emergency response procedures when/if critical events occur Recommend improvements to Signatures standards, administrative procedures, facilities, methods, and practices to the appropriate Signature management personnel Other duties as requestedSecurity Officer (Full-time)GM Security & Patrol - Hollywood, FLFebruary 2008 to February 2010Security Reinforcement Specialist Responsible for locking and securing the borders of various dealerships, office buildings, stores and warehouses surrounding throughout the South Florida area. Ensure safety of all employees as well as customers on grounds of various businesses. Report any suspicious activity to Law Enforcement personnel as recorded and fill out incident reports as well as document timed log sheets.Delivery Route DriverFlowers by Le Fleur - Hollywood, FLMay 2004 to December 2006Hollywood, FL Helped and coordinated the set ups of Flowers Arrangements for Weddings, Bar Mitzvah's, Sweet 16's, Quinceara and etc. Set up meetings with potential business clients for various events. Managed the warehouse for Le Fleur by making sure shipments of the orders were in on time and delivered on time and maintained inventory and stocked shipments. EducationBachelorsBrown Mackie College - Miami, FL2013Florida Memorial University - Miami, FL2008 to 2009Skills Miami Central Senior High School Community Services ZO's Summer Groove ZO's 33 Thanksgiving Turkeys Alonzo Mourning Charities Michael Irving's Charity Wade's World Foundation Volunteer Youth Counselor for 5000 Role Models of Excellence Tanker Experience Delivery Driver Experience Driving Box Truck Customer service Communication skills Management Time management Team management Analysis skills Leadership Supervising experience Outside sales Interviewing Quality control Teaching Security Marketing Negotiation Computer skills Microsoft Word Microsoft Office Microsoft Excel B2B sales Inside sales Account management Customer relationship management Typing Microsoft Powerpoint Project management Technical sales B2B Customer support Outbound calling Sales Outbound sales Cold calling Direct sales Relationship management Learning technology Software troubleshooting Aviation Route driving Tanker Delivery driver experience Forklift Box truck Shuttle driving Proofreading Training & development Load & unload Classroom experience Affiliate marketing Operations management English Computer literacy Logistics Social media management Google Docs Operating systems Conflict management Organizational skills B2B marketing Facebook Advertising Telemarketing Customer retention Heavy lifting Computer hardware Workforce management Pre-salesCertifications and LicensesDriver's License |
