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Title Customer Service Representative
Target Location US-IL-Galesburg
Email Available with paid plan
Phone Available with paid plan
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Personal InfoStreet Address  s west st,Galesburg, Street Address ,United States of AmericaPHONE NUMBER AVAILABLEEMAIL AVAILABLENationalityCaucasionDate of birth08/09/1988SkillsCaringPatientFlexibleSupportiveResponsibleCompassionateCreativityWork ethicCommunicationAdaptabilityReliableOrganizedExperiencedTime managementAttention to detailLeadershipAriel Customer Service CutrightHighly organized Customer Service Representative with 10+ years in a fast pace environment. Skilled inresolving customer complaints, processing orders, and improving customer satisfaction.I have been considered by others and myself to be, Distinguished by my unwavering commitment tocustomer satisfaction, I possess a proven trackrecord of delivering exceptional customer service. With adept communication skills, I consistentlyexceed expectations by addressing inquiries withprecision and resolving issues promptly. Mydedication to creating positive interactions hasresulted in consistently high customer satisfaction scores and accolades. I thrive in dynamic, customer- centric environments, where my ability to empathize, problem-solve, and ensure a seamless experience sets me apart.SummaryWork ExperienceManager, Quiznos, Tacoma,Washington2007 - 2010Conducted weekly team meetings to reviewprogress and address any issues.Delegated tasks and responsibilities to teammembers in order to maximize productivity.Created and maintained an accurate system fortracking customer orders and sales.Monitored daily operations to ensure compliancewith company policies and procedures.Developed and maintained positive relationshipswith clients and staff.Developed and implemented strategies to improvecustomer satisfaction and loyalty.Evaluated team performance and provided feedbackand support to employees.Developed and implemented a cost-saving systemto reduce overhead expenses.Participated in the planning and execution ofsuccessful marketing campaigns.TeamworkEmpatheticInterpersonal skillsProblem-solvingCustomer FocusProduct KnowledgeInterpersonalFlexibilityListeningPatienceEmpathyManaged a team of 15 employees to ensureefficient operations and customer service.Sandwich artist, Quiznos, Spanaway WashingtonAugust 2005 - March 2007Gained experience in customer service whileworking as a Sandwich Artist at a fast-foodrestaurant.Demonstrated excellent customer service skillswhile preparing sandwiches for customers.Utilized a strong knowledge of food safety andsanitation practices while preparing sandwiches.Assisted in training new sandwich artists onproper food handling and preparation techniques.Developed a deep understanding of menu items andpricing in order to answer customer inquiries.Maintained a high level of product quality andpresentation standards.Ensured that all food items were preparedaccording to customers preferences.Consistently kept up with the fast-pacedenvironment of the restaurant.Monitored food supplies and alerted managementwhen necessary.Cashier Clerk, K-mart, Spanaway2010 - 2014Processed payments accurately and efficiently ina high-volume environment as a Cashier Clerk atABC Grocery Store.Demonstrated strong customer service skillswhile assisting customers with purchases,returns and refunds.Utilized POS system to accurately processpayments and maintain customer information.Developed an in-depth knowledge of storeproducts and services in order to providecustomers with accurate information.Handled cash and credit card transactions inaccordance with company policy and procedures.Maintained a clean and organized checkout areato ensure customer satisfaction.Utilized problem-solving skills to completecustomer transactions with minimal disruption.Resolved customer complaints in a timely andefficient manner.Effectively communicated with customers toensure satisfaction and build long-termrelationships.Robyn Alexander, K-martPHONE NUMBER AVAILABLETaylor Knight, QuiznosPHONE NUMBER AVAILABLEChristopher Simpson, LowesPHONE NUMBER AVAILABLEBambi hope, Personal caregiverEMAIL AVAILABLE PHONE NUMBER AVAILABLEWorked collaboratively with other cashiers andstore personnel to ensure a smooth and efficientcheckout process.Caregiver, Family friend, Spanaway, Washington2014 - 2022Provided compassionate care to elderly patientswith chronic health conditions.Developed individualized care plans incoordination with physician instructions.Assisted with activities of daily living, suchas bathing, dressing, and grooming.Prepared meals and ensured dietary needs weremet.Monitored vital signs and reported changes tonursing staff.Administered medications, monitored sideeffects, and recorded patient responses.Assisted with physical therapy exercises andother activities as needed.Provided companionship and emotional support topatients.Documented medical records and progress notesfor each patient.Developed strong relationships with patients andtheir families.EducationGEDVolunteeringSunday school teacher, Family life centerJanuary 2007 - January 2010References

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