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Click here or scroll down to respond to this candidateCONTACTPerkinston, MS Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONALSUMMARYAdept at optimizing performance anddriving business operations, Ileveraged Microsoft Oce andGoogle Sheets expertise andexceptional verbal communication toenhance customer experience.Demonstrated excellence inemployee management andadministrative support across variedroles, signicantly contributing toorganizational success withoutexceeding a 55-word limit. Organizedadministrative professionalexperienced in providing exceptionalcustomer service. Skilled multitaskerwith the ability to maintaincomposure in fast-paced,high-pressure environments.Expertise in scheduling, data entry,record keeping and customerrelations. Proven ability to maintainprofessionalism and a positiveattitude when interacting with clients.SKILLS Microsoft oce Employee management Performance optimization Training and coaching Schedule coordination Evaluations and assessments General oce equipment Data Entry Oce Management Administrative Support Clerical Support File Management Multi-Line Telephone Systems Documentation And Reporting Time Management Organization skillsLINDA SNEEDEXPERIENCEReceptionist Keith's Heating and Air Conditioning - Gulfport, MS 01/2024 - 03/2024 Greeted visitors warmly and ensured they had a positive experience. Handled cash and credit card payments with accuracy. Answered phones professionally in accordance with organizational protocols.Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions.School Library Assistant Harrison County School District NWEMS - US 08/2022 - 11/2023 Assist Librarian with all aspects of the library Shelve books, check books out to students, help students nd books, supply students with their checkout barcodesLaminate for teachers, print and laminate posters when teachers request themCollaborated with teachers to create an environment conducive to learning.Maintained accurate records of items borrowed from the library as well as overdue nes.Substitute Teacher, K-12 Kelly Education Services - US 08/2021 - 05/2022On call for Mostly Harrison County School District to call to substitute as needed Substituted classes K-8 and sometimes 9-12, but very seldom I followed instruction left by the teacher I was substituting for and followed the rules of the school.Maintained accurate records of student attendance, behavior and assessment data for each class period.Provided dierentiated instruction to meet the diverse needs of students in grade levels K-12.Provided support for students who needed extra assistance or additional time to complete coursework.Substitute Teacher, K-12 Kelly Education Services - US 01/2014 - 08/2020On call for Mostly Harrison County School District to call to substitute as needed Substituted classes K-8 and sometimes 9-12, but very seldom I followed instruction left by the teacher I was substituting for and followed the rules of the school.Provided dierentiated instruction to meet the diverse needs of students in grade levels K-12. Provided support for students who needed extra assistance or additional Professional Demeanor Information Protection Verbal and written communication Business operations understanding Customer and client relations Business Administrationtime to complete coursework.Maintained accurate records of student attendance, behavior and assessment data for each class period.Special Education Teacher Assistant Harrison County School District NWEMS - US09/2020 - 05/2021 Assisted 2 certied teachers with their students I went to the students' dierent classes and helped them with anything they may have had diculty with and helped the teachers prepare the classroom for when the students were coming to the class.Provided emotional support for special needs students who were struggling with challenging behaviors or emotions.Implemented activities designed to help special needs students reach their academic goals.Assisted in preparing materials needed for instruction, such as worksheets or manipulatives.Various Temporary Positions Express Personel - Gulfport, MS 04/2010 - 05/2014 Worked with coworkers to complete tasks.Demonstrated ability to manage multiple tasks while remaining adaptable and exible. Responded quickly to meet customer needs and resolve problems. Committed to delivering excellent customer service while working in a fast-paced environment. Took care of my elderly motherly in between postions. Regional Oce Manager Encore Rehabilitation - Biloxi, MS 10/2000 - 08/2008Established cost-saving measures while maintaining quality standards in the regional oce. Generated reports on key performance indicators for the regional oce. Facilitated communication between corporate headquarters and local branches.Implemented innovative solutions for streamlining administrative tasks in the oce. Provided guidance on complex issues related to regional operations. Advised team members on best practices when handling client inquiries or requests.Utilized strong organizational skills to analyze data and report ndings to upper management.Successfully managed regional oce operations, ensuring smooth workow and eective customer service.Ensured compliance with company policies and regulations pertaining to the region.Represented work unit at meetings or conferences, serving as liaison for requests or complaints.Facilitated interdepartmental communication between administrative services personnel and other departments. Recruited and trained personnel to ll administrative services positions. Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives. Hired and terminated clerical and administrative personnel. EDUCATIONHigh School DiplomaLong Beach High School - Long Beach MS, 05/1980CERTIFICATIONSACT WorkKeys NCRC, Gold, M0ZG0N47338B, https://myworkkeys.act.org/mwk/emCertDetails.do?event=go&realm=17740116&certId=M0ZG0N47338BPRIOR EXPERIENCE2008-09-01, 2014-001-01, I work for temp services while caring for my elderly mother 2000-10-01, 2008-12-31, Encore Rehabilitation, I started as a Front Desk Receptionist, then Oce Manager to Regional Oce Manager in 2005 2008.REFERENCESReferences available upon request |
