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Title Data Science Client Retention
Target Location US-IN-Indianapolis
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PROFILE SUMMARYDynamic professional with over 6+ years of robust experience in sales management, client relations, and project coordination. Currently pursuing a masters degree in applied data science, with a keen interest in database management, business analysis, testing, and process optimization.SKILLSTechnical: Tableau, Observable HQ, Python, SQL, Figma, JAVA, C++, HTML, Linux, phpMyAdminProfessional: Project & Issue Management, Process Improvement, Relationship Management, Client Retention, Post-Sales Support, Public Relations, Invoice ManagementWORK EXPERIENCEManager - Direct Sales Feb 18  Sep 20Naukri.com- InfoEdge India Pvt Ltd., NoidaDeveloped client retention strategies and addressed client queries effectively for 700+ clients.Sold online recruitment/branding solutions and cloud products.Generated new business for the Delhi territory worth over 15 Lakhs (~18000 USD) quarterly.Relationship Manager Mar 16  Dec 17Solomofy Technology Pvt. Ltd., NoidaStrengthened working relationships with clients by understanding their Social Media requirements.Developed and implemented account plans to build long-term relationships.Co-ordinated with internal/external teams to determine specific requirements and managing client expectations as an indicator of quality.Project Coordinator Dec 14  Mar 16Technofocus Solutions Pvt. Ltd., New DelhiHandled administrative and logistical aspects of project planning and project delivery.Scheduled resources for online and offline trainings between client and teamsCorresponded with customers for POs, time reporting and invoicing.Engineering Intern May 13  July 13HCL-Career Development Centre, AhmedabadDeveloped a Java application for managing contacts in a phone book.Tested, debugged, and collaborated with team for development of the application.EDUCATIONMaster of Science in Applied Data Science Aug 22  May 24Indiana University, IndianapolisBachelor of Technology in Computer Science Aug 10  May 14Rajasthan Technical University, IndiaACADEMIC PROJECTSLifeTiles- A Healthier way of living Jan 24  May 24Indiana UniversityEnvisioned health-related smart cubes capable of capturing healthy tasks throughout the day.Designed tappable cubes equipped with motion sensors.Enabled users to rearrange the cubes according to their priorities for the day.Data Visualization - Job Scenarios and Social Economic & Governance Aug 23  Dec 23Indiana UniversityConducted in-depth analysis on 'Jobs' from World Databank using Tableau.Engineered interactive visualizations on Observable HQ.Authored and published an article on Medium.com, synthesizing insights from a visualization research paper, thereby contributing to the wider discourse in the field.Trending YouTube Videos  Cloud Computing Jan 23  May 23Indiana UniversityExecuted a comprehensive Sentiment Analysis on a real-world dataset encompassing trending YouTube videos, utilizing Python within the Google Collab environment.Asset Management System Aug 22  Dec 22Indiana UniversityCreated a database using phpMyAdmin for company asset management.Utilized Crows Foot Notation to describe the Entity Relation Diagram of the project.Applications for PCOS/PCOD Challenges & Sustainability and Urban Gardening Aug 22  Dec 22Indiana UniversityDesigned two concept applications using Figma, aimed at - (a) addressing societal challenges associated with PCOS/PCOD and (b) Sustainable Urban Gardening.RELEVANT SKILLS AND EXPERIENCEExperienced in project management, process optimization, and client relationship management.Proficient in Tableau and Observable HQ for data visualization and analytics.Strong understanding of data architecture and integration.Excellent communication, problem-solving, and organizational skills.Customer-centric attitude with a passion for learning and helping others.

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