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Candidate Information
Title Customer Service Office Assistant
Target Location US-TN-Memphis
Email Available with paid plan
Phone Available with paid plan
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Cyara D. ByearsStreet Address
EMAIL AVAILABLE~ PHONE NUMBER AVAILABLE (Cell)Qualifications ProfileSkilled personal Office Assistant with 15 years of experience providing consistent, approachable customer service and a full range of clerical experience.Administration: Provide exceptional administrative support to lead staff and peers. Work hard to increase efficiency and improve service. Accurately process any information while remaining organized at all times.Customer Service: Able to serve as initial point of contact for multi- tasked office, provide valuable and clear information at all times with a great attitude. Great customer service skills.Technical Skills: Works well with Microsoft Office, capable of multi-tasking, answering multi-line telephone, and types 40 wpm.Key Strengths: Excel at developing strong relationships with management, staff, and customers; strong record with creating a great first impression. Highly organized and well rounded, trust worthy and dependable. Can easily adapt quickly to new and evolving environments.PERSONAL EXPERIENCEMemphis Bonding Co.  Memphis, Tennessee 5/2010  PresentReceptionistServe as first point of contact for busy office, answer multi line telephone, providing great customer service. Perform clerical work.Commended for being a fast and accurate learnerAdvance Services Inc.  Memphis, Tennessee 11/2009  5/2010Parts Sales AssociateSold General Electric appliance parts to customers. Providing wonderfulcustomer service, multi-tasking with computer using 4 to 5 different programs at one time, and being a great team member.Commended for always being a top seller.HomeInstead Senior Care  Nashville, Tennessee 11/2008  4/2009CaregiverServed as caregiver providing wonderful care to all patients in their homes. Helping them with various medications as well as personal issues.Commended for always providing great care and receiving great reports from patients and their family.Memphis VA Medical Center  Memphis, Tennessee 5/2003  11/2008Public Affairs Office AssistantServed as first point of contact, routing calls, greeting visitors, responding to patients and sometimes media. Providing hospital information in person as well as by email and phone; verifying identity and information. Performing a variety of clerical duties.Commended for creating new documents and files that improved office efficiency.Commended for always having a great attitude and always getting the job done promptly and accurately.Volunteer WorkNashville General Hospital  Nashville, Tennessee 1/2008  4/2008Cath Lab AssistantServed as a student in the Cath Lab prepping patient for surgery and working directly under head doctor as well as nurses.Commended for being great with the patients and always doing a great job.D.A.R.EServed as a mentor to young students in the 4th and 5th grade. Explaining to them how important it is to keep away from gangs and the importance of staying drug and alcohol free.Personal CertificationsHigh School Diploma (May 2003)  Trezevant High School  Memphis, TennesseeBachelor of Science Degree (May 2009)  Tennessee State University  Nashville, TennesseePersonal AchievementsHigh School- Salutatorian, National Honors Society, Senior Class President, President of DECCA, Future Teachers of America, Captain of Majorette Squad, 2003 Miss Black MemphisCollege- Honors Program, Student National Medical Association, Biology Club, New Era Dance Team, 2007 Miss Tennessee USA Contestant.

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