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Title Client Advocate Customer Service
Target Location US-OR-Grants Pass
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Grants Pass, OR Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPROFESSIONAL SUMMARY MY WEBSITE12 years 7 months of experience as Client Advocate. Bachelor of Science in Social Sciences.An adept prioritizer who demonstrates outstanding professional attitude and attention to detail skills. Adept in sales, customer acquisition, new client acquisitions. Authorized to work in the US for any employerWork ExperienceSupervisorSodexo - McMinnville, OROctober 2022 to PresentClient AdvocateHenderson House - McMinnville, ORFebruary 2010 to PresentEstablished relationships with customers through use of interpersonal, active listening and inquiry response skills.Collect evidence to formulate a defense or to commence legal action, such as by questioning clients and witnesses to determine the facts of a case.Assist in the development of federal and state programs, the drafting and interpretation of laws and legislation, and the establishment of enforcement processes. Prepare and draft legal papers such as wills, deeds, patent applications, mortgages, leases, and contracts. Put forward sufficient evidence to support a client's defense or to incriminate a defendant in a criminal or civil case.Graphic ArtistCopy Cats - McMinnville, OROctober 2021 to October 2022Printed out charts, graphs, and other artwork using a computer. Created layouts and visuals for online websites, company logos, and product illustrations. Consulted the client to decide on the layout design. Entered data into a computer to produce layouts for a client or supervisor. Maintained a photo or image archive.Consulted with clients and supervisors on rough sketches, making revisions as needed. Developed negatives and prints to make layout pictures. Fabricated designs, concepts, and sample layouts based on knowledge of layout principles and eye- catching design concepts.Chose the style and size of the type, as well as the size and layout of the illustration and copy. Finalized layouts by marking, pasting, and assembling. Reviewed the noshed designs and make any necessary corrections. Produced new photos using computer software.Produced still and animated graphics for live and recorded television news programs. Photographed layouts for supervisors or clients.Prepared materials, products, or services using graphics and images. Examined new software or design ideas.Prepared notes and directions for employees assembling and preparing nal layouts for printing. Front Of House ManagerAuggies - Lafayette, ORFebruary 2018 to December 2020Monitor and analyze employee performance to maintain smooth operations and conformity to the facility's policies and procedures.Plan and manage the activities of staff and convention employees for meetings that will be conducted at a certain location.Assign responsibilities to employees and plan shifts. Train employees.Greeting and welcoming guests.Supervise and sustain temporary or permanent accommodation facilities. EducationBachelor Of Science in Social SciencesPortland State University - Portland, ORJune 2008Associate Of Applied Science in SociologyChemeketta Community College - Salem, ORJune 2005Skills Discretion Stress Management Accountable Customer Service New Client Acquisitions Customer Service Management Problem Identication Professional Attitude Prioritization Sales Independence Customer Acquisition Committed CustomerService Training Budgeting Quality assurance Preschool experience Software troubleshooting Databases Computer skills Customer service Bookkeeping Accounting Microsoft Excel Office management Google Suite Administrative experience Typing Front desk Hotel experience Supervising experience Management Restaurant experience Hospitality Guest services Cooking Upselling Leadership Bartending Outpatient QuickBooksLinkshttp://Candidate's Name .cv.inkCertifications and LicensesBartender LicenseOLCC Service PermitFood Handler CertificationDriver's LicenseAssessmentsAdministrative assistant/receptionist  CompletedFebruary 2023Using basic scheduling and organizational skills in an office setting Full results: CompletedCase management & social work  ProficientOctober 2023Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teamsFull results: ProficientWork style: Reliability  ProficientSeptember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientSales skills  ProficientOctober 2023Influencing and negotiating with customersFull results: ProficientCustomer service  ProficientMay 2021Identifying and resolving common customer issuesFull results: ProficientSpreadsheets with Microsoft Excel  CompletedOctober 2023Knowledge of various Microsoft Excel features, functions, and formulas Full results: CompletedRecruiting  ProficientJune 2023Managing the candidate sourcing and selection process Full results: ProficientOffice manager  CompletedAugust 2020Scheduling and budgetingFull results: CompletedCustomer focus & orientation  ProficientSeptember 2021Responding to customer situations with sensitivity Full results: ProficientAnalyzing data  CompletedAugust 2020Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: CompletedSupervisory skills: Motivating & assessing employees  Proficient October 2023Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: ProficientPrinciples of accounting  CompletedNovember 2023Preparing financial records according to federal policies Full results: CompletedBookkeeping  CompletedNovember 2023Calculating and determining the accuracy of financial data Full results: CompletedMedical receptionist skills  CompletedOctober 2023Managing physician schedules and maintaining accurate patient records Full results: CompletedAttention to detail  CompletedOctober 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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