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Customer Service Machine Operator Resume...
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Title Customer Service Machine Operator
Target Location US-FL-Lake Worth
Email Available with paid plan
Phone Available with paid plan
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Murfreesboro, Tennessee Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryResponsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than Number years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Reliable Installer with Number years of experience in Industry roles. Lifts up to Number pounds safely and effectively and follows directions to complete tasks accurately. Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.SkillsWelding certificateASE. CERTIFICATIONHEAVY EQUIPMENT OPERATORHEATING AIR CONDITIONING CERTIFICATIONMaintaining Clean Work AreasOverhead CranesWorkplace SafetyOil ChangesFilter ReplacementWork HistoryTechnical Machine Operator 04/1999 to 07/2008The TimesDaily  Florence, ALSet up machine and run and place employees were they need to b and supervise them Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.Oversaw logistics and inventory management for storeroom. Kept detailed production records and identified hold-ups. Examined incoming materials and compared to documentation for accuracy and quality. Inspected finished products for quality and adherence to customer specifications. Prepared reports and technical documentation of day-to-day production processes. Updated daily production logs and informed management of production incidents or non-conformance issues.Maintained organized work area by cleaning and removing hazards. Investigated processing errors and malfunctions, resolving issues with minor machine repairs. Followed detailed instructions to operate machines with accuracy and produce quality products.Collaborated with other departments to optimize production workflows. Organized and prepared workstations and materials needed for operations to maximize productivity.Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.Trained new production staff members on safe and efficient production procedures and proper machine operations.Operated multiple machines simultaneously to meet production requirements. Adjusted machines to increase productivity for runs. Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.Used precision measuring tools, micrometers and calipers to meet required product specifications.Made sure that products were produced on time and are of good quality. Calibrated machines to maintain required productivity levels and adherence to quality standards.Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.Performed general equipment maintenance and repair to minimize downtime. Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.Reviewed production schedules and streamlined processes. Used problem-solving and issue-resolution skills to promptly and successfully address production problems.Set up and adjusted equipment and properly configured machines for daily operation. Set up and ran machinery to produce exceptional products for industrial needs. Inspected products and machines to maintain quality and efficiency. Complied with company and OSHA safety rules and regulations. Replenished materials and supplies as needed to maintain production. Operated machining equipment safely with team of operators. Maintained equipment performance by lubricating and cleaning components. Assembled products according to changing daily work orders and specific customer needs. Head Technician 08/2008 to 05/2013Precision Tune Auto Care  Florence, ALDiagnose automotive vehicles and repair them to factory specifications Maintained compliance with regulatory standards and safety requirements. Liaised with internal departments to optimize productivity and efficiency. Managed maintenance activities, supervised staff and inspected equipment. Checked, repaired and repacked survival equipment to meet specifications. Performed complex mechanical alignments and equipment calibration to meet quality standards.Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.Mentored junior technicians in maintenance, repair and reporting duties. Trimmed cut or torn fabric using scissors or knives and stitched trimmed edges together. Inspected, evaluated and calibrated electrical and mechanical systems and components. Tested components and systems to evaluate performance and identify concerns. Diagnosed and repaired problems with electrical and mechanical systems. Inspected equipment to identify areas of wear or causes of malfunctions. Tested systems, noting issues and completing preventive maintenance. Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.Observed equipment operation to diagnose and troubleshoot reported issues. Tracked and recorded parts and labor costs related to each service call. Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.Applied critical thinking and research to address complex issues. Drafted preventive maintenance schedule to support equipment longevity. Worked with diverse types of weather and ground conditions. Suggested specialized fixtures, test equipment and procedures for failure analysis. Researched and implemented new technologies and equipment. Demonstrated to customers proper methods for operating equipment after it had been installed. Addressed routine equipment maintenance according to established schedule. Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.Organized work to meet demanding production goals. Maintained quality assurance and customer satisfaction objectives. Performed troubleshooting and diagnosis on malfunctioning equipment. Completed job reports and logs immediately following service calls. Wrote and revised maintenance procedures.Welder 02/2013 to 04/2016Shoals Tubular  Florence, ALInspected welds and checked critical measurements to meet specifications. Developed welding processes to improve coherence, accuracy and precision of welds. Suggested improvements to soldering process to increase efficiency. Maintained safety by wearing protective equipment, staying alert and following procedures. Prepared for assembly by positioning, aligning and securing parts using tools such as jigs and vises.Inspected welds for accuracy and conformance to specifications. Trained and supervised junior welders to use proper techniques, apply best practices and comply with quality standards.Chipped away debris and thick crusts of rust, slag, and other materials to ready surfaces for welding.Inspected parts and components for defects in soldering process. Replaced faulty parts and components in soldering process. Completed projects safely by closely monitoring conditions when lighting torches and using tools.Chipped off excess weld, slag, and spatter using hand tools. Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.Fabricated shop parts directly from blueprints.Welded various connections with high-quality final results. Evaluated and tested various soldering materials for accuracy. Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.Cut, grinded and bent edges of materials to be joined for snug fit using power grinders and hand tools.Welded metal components in vertical, overhead and flat positions. Salvaged and rebuilt parts to achieve cost savings and reduce waste. Detected faulty operation of equipment and defective materials and promptly resolved issues. Monitored and documented soldering results.Assisted in training new solderers on soldering procedures. Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines. Welded in flat, horizontal, vertical, and overhead positions. Avoided warping, shrinkage, and distortion by carefully controlling welding processes. Selected and operated shielded metal arc and gas metal arc welding equipment. Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.Collaborated with engineers and designers to create new parts and assemblies. Set up and operated shielded metal arc and gas metal arc welding equipment. Prepared welding equipment to perform advanced welding work. Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.Bolted, clamped and tack-welded parts to secure components prior to welding. Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.Utilized blueprints and diagrams to compare finished products against design specifications. Trainer 02/2022 to CurrentYates Services  Smyrna, TNMonitored and reported trainee progress, introducing new learning tools to address individual needs.Implemented new training courses after assessing corporate data and identifying employee weaknesses.Monitored participant workflow and behaviors throughout training process. Educated clients on proper use of products and systems. Delivered instructional presentations on equipment use, focusing on efficiency and safety. Contributed to reductions in employee turnover by revamping training programs. Developed effective training plans based on department needs and objectives. Analyzed team performance and identified opportunities for additional training. Identified and recommended staff for key positions and departments. Mentored new hires, resulting in stronger staff development and increased productivity. Recruited and trained new members of guest service team. Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.Introduced standardized training for cohesive learning environments. Tracked attendance and evaluated progress for assigned trainees. Supported productivity increase and business growth through new hire training and mentoring. Scheduled and taught in class and online courses to increase learning opportunities. Implemented diverse instructional methods, optimizing trainee engagement. Developed individualized training plans to achieve staff readiness. Prepared and presented supplementary learning material to support structured lessons. Recorded and edited videos to facilitate remote learning. EducationWelding Certification : Welding Engineering 05/1999 Allen Thornton Trade School - Killen, ALDiploma : Automotive engineering 05/2001Shoals Community College - Muscle Shoals, ALPowered by TCPDF (www.tcpdf.orgDiploma 05/1999Wilson High School - Florence, AL

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