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Student Services Academic Support Resume...
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Title Student Services Academic Support
Target Location US-NC-Charlotte
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Street Address : PHONE NUMBER AVAILABLEEMAIL AVAILABLEAccomplished Behavior Modification Technician professional with a proven track record of building and nurturing strong working relationships with students, parents, and faculty members. Specializing in education leadership, student services, academic support, and developing, implementing, and establishing effective education plans to promote student development. This includes the ability to work constructively with faculty, staff, as well as with students at all program levels.SKILLSCPI, CPR, and First Aid CertifiedPowerSchool EfficiencyConflict and Crisis ResolutionStudent - DevelopmentTime  ManagementStrong interpersonal skillsEffective communicationProficient Microsoft Office and Adobe SuiteBudgetingObserving, recording, and evaluatingEDUCATION07/2017- 11/2020MASTERS OF EDUCATION IN EDUCATION LEADERSHIP, NORTH CENTRAL UNIVERSITY08/2004-12/2008BACHELORS OF ART IN ART, ELIZABETH CITY STATE UNIVERSITYEXPERIENCE2019  2021BEHAVIOR MANAGEMENT TECHNICIAN, UNION COUNTY PUBLIC SCHOOLS Acts as an advocate for students by providing one on one/group therapeutic processing sessions, assessment of student's needs, individual behavior planning, personal goal setting, weekly follow-ups with students, and other school-based supports as needed Observes, documents, and maintains data regarding student behavior, attendance, and academic progress; evaluates student information and makes recommendations as needed Establishes rapport and working relationships with students, staff, parents, and other community agencies to promote the best possible outcome for the student in the shortest possible time frame. Implements behavior management programs, enabling students to acquire social and interpersonal behaviors that will enhance their academic success; assists teachers and administrators to develop current behavior management strategies. Assists with the day-to-day discipline, discuss student concerns with appropriate school staff and community agencies, assist with coordinating activities for parents and respond to requests for assistance and information. Maintains accurate log of student progress, relative behavior, and social skills development Assists in the identification of students who demonstrate a need for participation in programs provided by community-based human services agencies Responds to crisis and routine calls for assistance from staff and/or students; diffuses and de-escalates potentially volatile situations Addresses the needs of EC students appropriately and per Individual Education Plans (IEP's) Attends and/or participates in all staff meetings, team meetings, and pertinent in-service sessions2021-2023Art Teacher, Gaston County SchoolsTeach art education to a class of 25 students, which included art history, drawing, painting, sculpture, and photographyEmpower students with knowledge to vision art in the world around them.Work closely with staff and art professionals on successful teaching plansMotivate and encourage students to use their creativity and imagination.2018  2019IN-SCHOOL SUSPENSION SUPERVISOR, CHARLLOTE MECKLENBURG SCHOOLSAssist as a part of the Behavioral Management Team by conducting small counseling sessions with student and documenting all students progression or regression.Maintain accurate and efficient PowerSchool data on behavior referrals, absence, and tardiness.Maintains a safe environment for students, conducive to learningHold students responsible for finishing and correcting all work assigned.Assist students academically by explaining the work as neededMaintain confidentiality, unquestionable integrity about the students you have or are working with in ISS, including discussions with staff members, parents, community members and others unless requested to discuss by the administration. Assume responsibility for escorting students to and from the ISS area.Maintain appropriate records as directed by the administration, including an individual file for each student assigned to ISS, completing appropriate forms as directed by the administration.Other duties as assigned by the principal with limited supervision.2013-2018PERSONAL BANKER II, WELLS FARGO BANKServed as liaison between clients and banking partners to ensure financial needs were met.Determine client financial service needs and present solutions to help clients succeed financially.Client Relationship Management, handling client issues directly and supporting team members with more complex transactions.Partnered with underwriters, business bankers, and financial advisors to ensure client received expert advice.Establish and maintain strong and effective client relationships with consumer and business clients to provide exceptional customer service.Developing working relationships with WF partners such as: Merchant Service, WF Home Mortgage, Payroll, and Business Banking Group to help clients reach financial success.Handling client situations such as client fraud, electronic transactions, stolen checks, fraud rings, identity theft, and elder abuse.Successfully completed various formal credit & relationship/consultative sales training.Use sound judgment to make informed decisions to mitigate fraud, potential risk, and loss exposure2011-2013RESIDENT HALL DIRECTOR/ASST. BASEBALL COACH, ELIZABETH CITY STATE UNIV.Manage an assigned residential area of 400-700 resident students.Train, supervise, and evaluate 10 to 20 Resident Assistants and 1 to 2 Head Resident Assistants.Enforce and interpret University and Residence Life policies.Serve as student conduct hearing officer to adjudicate violations of University policies.Rotate weekday, weekend, and University Holiday on- call duty with the other RAM staff.Providing academic support to residents and athletes to promote student development.Facilitate departmental and area programming and community development based on the departmental programming model and additional University-wide programs, lectures, and events.In cooperation with the Assistant Director of Residential Education, ensure the participation in and success of Residential Learning Communities assigned to area, if applicable.Effectively manage budget responsibilities for residential are programming.Assist with the coordination of and actively participate in Residence Life student staff selection, training, and evaluation, annual housing selection processes, daily office operations, assessment efforts, and departmental initiatives.Work closely with the entire Residence Life staff to ensure that the department is fulfilling its responsibility to provide a positive educational, social, cultural, and spiritual campus-living experience for all residents.In cooperation with the Housing & Operations central staff members, assess and actively manage the physical condition of the residence halls relative to their cleanliness and maintenance needs.Complete routine health and safety inspections.Keep accurate records of damages and fines for student billing.Develop and maintain a productive working relationship with the members of Facilities Management, Housekeeping, Dining Services, and the Student Life Team.Coordinate and/or actively participate in key summer projects including, but not limited to: summer school housing, summer Passport Program, housing assignments, New Student Orientation, revision of publications and staff manuals, planning of fall RA Training, early arrival programs, and other special projects.Reference Available Upon Request

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