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Click here or scroll down to respond to this candidateCandidate's Name
Lakeland, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceScheduling SpecialistGood Shepherd Rehabilitation - Remote2020 to 2024 Demonstrates comprehensive knowledge of therapy services: proficient in understanding and distinguishing between various therapy services and offerings at multiple locations within the system Shows a strong patient-centered service orientation: demonstrated ability to prioritize and fulfill patient requests regarding treatment types, locations, and scheduling preferences Possesses exceptional interpersonal communication skills: effectively communicates with patients, colleagues, and other stakeholders Efficient in managing insurance and patient information: collects initial patient information, insurance details, prescriptions, and demographic data Expert in call management and routing: accurately directs calls to appropriate departments or personnel Experienced in utilizing hospital computer systems: proficient in handling various administrative tasks Actively contributes to team goals: supports collective efforts for overall success Front Desk ReceptionistHanoverView Animal Hospital - Bath2016 to 2022 Welcomed clients and coordinated scheduling for general and surgical appointments, including reviewing procedure estimates. Managed patient discharge processes, handled payment collections, and set up payment plans. Maintained and organized both electronic and paper patient records. Developed and published work schedules for doctors and staff. Resolved aggressive or adverse situations effectively. Monitored office supply inventory and placed orders as needed. Front Desk ReceptionistQuakertown Vetinary Clinic - Quakertown, PA2014 to 2018 Welcomed clients and coordinated scheduling for general and surgical appointments, including reviewing procedure estimates. Managed patient discharge processes, handled payment collections, and set up payment plans. Maintained and organized both electronic and paper patient records. Developed and published work schedules for doctors and staff. Resolved aggressive or adverse situations effectively. Monitored office supply inventory and placed orders as needed. Front Desk ReceptionistLehigh Valley Animal Hospital - BathJanuary 2005 to December 2014 Welcomed clients and coordinated scheduling for general and surgical appointments, including reviewing procedure estimates. Managed patient discharge processes, handled payment collections, and set up payment plans. Maintained and organized both electronic and paper patient records. Developed and published work schedules for doctors and staff. Resolved aggressive or adverse situations effectively. Monitored office supply inventory and placed orders as needed. Front Desk ReceptionistLehigh Valley Animal Hospital - Bath, PA2005 to 2014 Welcomed clients and coordinated scheduling for general and surgical appointments, including reviewing procedure estimates. Managed patient discharge processes, handled payment collections, and set up payment plans. Maintained and organized both electronic and paper patient records. Developed and published work schedules for doctors and staff. Resolved aggressive or adverse situations effectively. Monitored office supply inventory and placed orders as needed. EducationHigh school diplomaSkills Advanced computer proficiency Competent with ImproMed Infinity Software Expertise in medical scheduling Proficient in managing medical office operations Skilled in handling multi-line phone systems Knowledgeable in Electronic Medical Records (EMR) systems Strong communication abilities Experienced with Cornerstone Medical Software |
