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Title Information Technology Manager / Director
Target Location US-WI-West Bend
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Candidate's Name
C. (Street Address ) 343-6643 Voice or Text capable  West Bend, WI  EMAIL AVAILABLE  LinkedIn  LINKEDIN LINK AVAILABLE Military Service: US Air Force Veteran  Staff Sergeant - Honorable Discharge Security Clearance: Secret (Not Active) B.S. in Computer Information Systems and Technology  Americus University  Washington, DC INFORMATION TECHNOLOGY DIRECTOR / BUSINESS SOLUTIONS MANAGER / SME Dedicated solutions driven IT Leader never content with the status quo. Always looking for ways to gain efficiencies by leveraging automation, standardization, and simplification wherever possible. An accomplished IT Solutions Architect with 20+ years of hands-on experience in executing global IT projects via planning, technical leadership, and project coordination, to automate business systems and improve organizational productivity. Improves IT infrastructure by developing solutions to overcome technology gaps and manages the design and implementation of enterprise architecture to ensure service continuity, execute server migration, and deliver significant financial savings. An exceptional communicator and collaborative leader who builds cross-functional teams via support services and (re) negotiate contracts to engineer process improvements via innovative solutions and fulfill client/organizational needs. AREAS OF EXPERTISEExecutive Leadership Business Process Engineering IT Strategy Project Management Enterprise Architecture / Solutions Agile / SCRUM / Sprints / DR e-Commerce Enterprise System Management Business Continuity Systems Automation SDLC EDI / CRM / ERP Virtualization Business Analytics Cloud Budgeting / Cost Control Business Intelligence Risk Management Contract Management Vendor Negotiation / Management Performance / Team Management Staff Training / Mentoring CAREER HIGHLIGHTS Implemented Business Systems Automation, Banking Windows 10 Compliance and Automation, and Managed Services for technology projects at Northwestern Mutual Insurance, UFS Data, Port Washington State Bank, Gardner Denver, and WOYC. Executed the migration of 235+ virtualized servers from the New York data center to IL in 18 hours and completed the migration through validated (UAT) processes three months ahead of schedule at Gardner Denver. Managed the enterprise network infrastructure of WOYC, consisting of WordPress e-commerce sites across 27 countries, and standardized the e-commerce DEV and PROD environment schemas, resulting in error-free go-live migrations. Yielded a $50k in savings and 400% connectivity speed increase via contract re-negotiation at Dr. Comfort, and managed the enterprise networks infrastructure, design, budget consisting of $98M in annual sales. Reduced IT outsourcing spend by 70% and increased order fulfillment by 45% at Dr. Comfort while cross-training IT staff and developing customized views from existing data stores to enable users to track orders in real-time. Improved productivity of IFS by 70% through scheduling jobs with similar tooling requirements in series (Ganging) while leading and managing production floor operations and a staff of 40. Authored 2 GE Inventor Center Patents  i.e., ZigBee Calibration Algorithm and Mobile Data Center  for GE Healthcare and oversaw non-conformance, investigation, and corrective actions (CAPA) projects for the Global MR Install Base at 10+ sites. Provided technical support services for 5500 computers at 28 site locations - DEPARTMENT OF DEFENSE DEPENDENT SCHOOLS PROFESSIONAL EXPERIENCEBoys & Girls Club of Greater Milwaukee  Milwaukee, WI Director, Information Technology / PM / SME Oct 2023  Feb 2024 Manages staff and IT infrastructure across 55 location (8 legacy Boys & Girls Club only locations). Manages project budget through the life cycle of the project, task execution, including tracking hardware/software purchases and services related to a project.Answerport  Mequon, WIIT Infrastructure Engineering Manager / PM / SE Sept 2022  Sept 2023 Managed complex multiplayer IT projects (Carve-Outs) and mentors a team of infrastructure engineers. Managed project budget through the life cycle of the project, task execution, including tracking hardware/software purchases and services related to a project. Migrated On-Premise Windows Servers to Azure environments. Responsible for all client communications (Status Reports, BoM, Task alignment). GAP Medical -- April 2023  Sept 2023 REINDERS, INC.  Sussex, WIIT Manager Oct 2021  Aug 2022 Managed the network infrastructure (Voice and Data) including all internal and external facing systems including Budget, Helpdesk Personnel, LAN, WAN, EDI, WEB, Servers, Workstations, Phone System, etc. Spearheaded all facets of the enterprise network computer infrastructure across twelve locations. Optimized the management of the computing environment by leveraging standardized processes and naming conventions. Contract Project Engagements 2016 to 2021 Executed Business Technology Assessments, automations, standardizations, designed, programmed, installed, trained, provisioned, and configured technology solutions by determining client needs from analysis, recommendations, management, and sustainability. Oversaw Building Management Control Systems and support functions. Provided project-based IT solutions management, business solutions automation, continuous improvement, system (HW/SW) support services, standardization, and risk management. Lead the standardization of e-Commerce web platforms, developed, mentored, implemented Disaster Recovery and Business continuity plans. Technologies - Elastic, Elk, Informatica, Jira, Kibana, PowerBI, PowerShell, Python and ServiceNow. Provided contract services for: Northwestern Mutual  Building Automation for 2000+ devices UFS Data  3500 Windows 10 Upgrade Gardner Denver  235+ Servers - Data Center Migration from NY to IL and Germany WOYC  27 eCommerce Web Platform standardizations DR. COMFORT (DJO GLOBAL), Mequon, WISenior Information Technology Manager - Contract Apr 2015 to Mar 2016 Led the companys network infrastructure, design, budget, and operation, which included ERP, EDI, and website operations. Steered efforts to increase productivity by formulating innovative solutions using existing data stores and migrated existing local Sage 200 data to the DJO Global Oracle ERP System by leveraging scripted PowerShell and SQL. Authored two productivity utilities  i.e., RQReports (MAS200 Sales Dashboard) and WOTU (Work Order Tracking Utility) and utilized virtualization technologies to perform IT environment architecture and management functions. Reduced IT outsourcing spend by 70% and increased order fulfillment by 45% at Dr. Comfort while cross-training IT staff and developing customized views from existing data stores to enable users to track orders in real-time. GE HEALTHCARE LIFE SCIENCES, Waukesha, WILead System Designer/ Lead Program Integrator Feb 2012 to Apr 2015 Managed three development teams to establish a cost-effective, scalable solution, provided utilization metrics, and initiated two of four mobile data center demonstration and pilot kits, enabling the sales teams to display products anywhere at any time. Drove efforts in meeting future demands by developing the Asset Optimization solution, which involved redesigning and simplifying the dataflow and operations, in close collaboration with other GE businesses and vendors. Authored 2 GE Inventor Center Patents  i.e., ZigBee Calibration Algorithm and Mobile Data Center  for GE Healthcare and oversaw non-conformance, investigation, and corrective actions (CAPA) projects for the Global MR Install Base at 10+ sites. INTEGRATED FILING SOLUTIONS (IFS), Milwaukee, WIInformation Technology Director/ Plant Manager 2008 to 2011 Managed all facts of the network infrastructure across 2 locations (Milwaukee and Chicago) including all internal and external facing systems including Budget, Personnel, LAN, WAN, EDI, ERP  Sage500/SQL, WEB, Servers, Workstations, Phone System, etc. Improved productivity of IFS by 70% through scheduling jobs with similar tooling requirements. Managed staff of 40. EDUCATIONB.S. in Computer Information Systems and Technology  Americus University  Washington, DC U.S. Air Force Veteran  Staff Sergeant  Honorable Discharge 20240601 Candidate's Name
C. PHONE NUMBER AVAILABLE Voice or Text capable  West Bend, WI  EMAIL AVAILABLE  LinkedIn  LINKEDIN LINK AVAILABLE Military Service: US Air Force Veteran  Staff Sergeant - Honorable Discharge Security Clearance: Secret (Not Active) B.S. in Computer Information Systems and Technology  Americus University  Washington, DC ADDENDUMHands-On leader and decision-maker that implements strategies and selects technologies to improve the business. Establishes organizational technology vision and goals. Studies current and new industry trends, technologies, and software developments. Strategizes and implements technology that results in company growth. Manages and maintains the technology stack, IT staff, and infrastructure. Advises on new purchases and system enhancements, vets business continuity, cybersecurity, and disaster recovery plans. Manages and monitors budget, provides support and mentorship to the IT staff. Implements technology to streamline internal operations and optimizes strategic benefits. Ensures the companys technological processes and services comply with all requirements, laws, regulations, and the overall business vision. TRAINING AND CERTIFICATIONSARAGO  Beta Tester  A+  CCNA  CNE  CSP  MAGIC 4GL Level I & II  MSCA  MCSE  Network+  Proficy Historian  Server+ VCP  VSP  Splunk  Admin, Advanced Admin, Architecting & Deploying, Developing Apps, Searching & Reporting, Certified Scrum Master & Six Sigma - In ProcessPROFESSIONAL EXPERIENCE - CONTINUED Information Technology Director / Plant Manager  Integrated Filing Solutions, Milwaukee, WI 3 years Managed the enterprise compute environment, managed a staff of 40, improved productivity by 70%. Information Technology Manager  APW Mayville, Mayville, WI 5 years Managed the enterprise compute environment for 5 sites and a staff of 5. (LAN, WAN, AS/400 & Windows) Network Administrator  The F. Dohmen Co., Germantown, WI 3 Years Managed and supported PC & Server connectivity for 5 locations (LAN, WAN, AS/400, Mainframe & Windows) Support Engineer  DEPARTMENT OF DEFENSE DEPENDENT SCHOOLS, Maastricht, Netherlands 2 Years Managed 5500 computers dispersed across 22 locations throughout Germany, Belgium, Holland, and the UK. Manager and Architect Custom Solutions/ Partner/ Principal  TECHNOSOFT GMBH, Dickenschied, Germany 3 Years Designed, developed, and programmed custom solutions for the German Government, Manufacturing and Wholesale environments. Manager - Security Police Automated Systems  UNITED STATES AIR FORCE, Minot, ND/ Hahn Air Base, Germany 9 years Maintained all computers assigned to the 50th Security Police Group at Hahn Air Base, Germany. 10+ years international experience (Belgium, Germany, India, Netherlands, UK) I read, write, and speak German fluently. TECHNICAL EXPERTISEPlatforms  Ansible AS/400 Avamar AV AWS Azure Cisco UCS Citrix Cognos CRM Crystal Reports Datto Docker eBridge EDI EMC ETL Gentran GP IFS Jira Kronos Linux (Mint, Ubuntu, Scientific, TurnKey) MS Hyper-V MS-SQLMySQL Proxmox RDS Sage 100/200/500 SAP Unitrends VOIP VMware Windows (7- Server 2022) Zabbix Security / Firewalls  Cisco Cyberoam DATTO Fortinet HIPPA Juniper IDS IPS LAN KnowBe4 Meraki MikroTik Nessus NIST Policies PCI pfSense PoE Rapid7 Rapidfiretools Qualsys Routing SonicWall Sophos Untangle VPN WLAN WAN SAN WAP WatchguardProgramming  Batch C++ C# Clipper dBase HTML Java MS-SQL queries Delphi / Pascal Python PHP PowerShell Scripts SSIS/SSRSPROGRAMS  AUTHORED / DESIGNED / DEVELOPED / PROGRAMMED IPCT IP Connectivity Tool  IP Device Status Dashboard  PowerShell - This menu driven utility gives the operator the ability to query the status of IP connected devices with statistics and advanced logging. Network / System Engineers, HVAC Technicians, Building Security Officers, Electricians, etc.  Northwestern Mutual Insurance  US DVIEWER - Data Viewer  MS-SQL / MySQL Query Utility Dashboard - This menu driven utility displays SQL query results in an excel like view with an auto refresh feature, data exporting, and filtering. The search criteria can be created by importing Business Objects SQL Query statements. Customer Service, Shipping & Receiving IFS, Dr. Comfort - US SAU - System Audit Utility  Systems Audit Utility - This utility gives the IT department the ability to query that status of their assigned networks capturing device data in an easy to view excel file output format for filtering and advanced reporting. Accounting, IT Department Managers  UFS Data  US SFTPU - Secure FTP Utility  SFTP Utility with WINSCP hooks - This menu driven utility automates the file download process with integrated email notifications. Accounting, IT Departments  Port Washington State Bank - US PRU  Password Reset Utility  Windows Account Unlock Utility - This utility gives managers the ability to reset locked user accounts eliminating network administrator approval. Department Managers  Port Washington State Bank - US W10CU  Windows 10 Configuration Utility  Systems Setup Utility (PowerShell & Batch) -This menu driven utility gives the technician the ability to automate the system configuration process by leveraging scripted inputs eliminating errors related to user input. IT Department  Port Washington State Bank - US RQReports  Reports Dashboard  MAS200 Sales Dashboard - This web instance gives the user the ability to quickly query sales data filtering by date, region, customer, product, etc. Accounting, Sales Departments  Dr. Comfort  US WOTU  Work Order Tracking Utility  MAS200 Work Order Tracking Utility - This utility tracks purchase order status by tracking the PO movement from order entry to production through shipping. Accounting, Sales, Customer Service Departments  Dr. Comfort - USAOS Asset Optimization Solution  Device tracking via ZigBee Sensor data ingests - This solution tracks the utilization of configured assets giving the Resource Manager near real time insights on the usage of assigned devices. This solution gives the manager the ability to justify decommissioning and new product acquisition requests. Resource Managers  GE Healthcare Life Sciences  US GSD  Get Sensor Data  Python Script that retrieves ZigBee Sensor data - This utility automates the data gathering and output process to predefined data stores for further processing. System Engineers  GE Healthcare Life Sciences - US FPS  File Parsing Script  File Renaming based on file content values - Processes the data that is sent to the data stores from GSD. System Engineers - GE Healthcare Life Sciences - US BHIS (POS)  Wholesale Floral POS  Floral Point of Sale - This POS system tracks all retail transactions. Manages inventory, invoicing, and payments. Accounting, Sales Management  Verdel GmbH - GE, Koehler - NL AVS  Aussiedler Verwaltungs System  Benefits Management - This AVS System processes benefit payments by calculating allowances (age, sex, special needs, and family status). - Benefits Management  Diakonne Anstalten - GE KVS  Klrschlamm Verwaltungs System  Fertilizer Waste Management -This program tracks fertilizer deliveries and calculates which plots meet the fertilizer soil requirements. Agriculture Management  Bast Maschinernring - GE GWB  Gewhr Leistungs Befund  Quality Control Automotive Manufacturing -This program tracks assembly line and field failures. Engineering, Manufacturing, Production, QC - Eaton Controls (Kirsten GmbH) - GE RABIS Restricted Area Badge Inventory System  Access Control - United States Air Force-This program is used by the United States Air Force in the issuance, tracking, and control of restricted access credentials. Audience: Industrial Security, Nuclear Surety, Air Base Ground Defense & Security Force Teams  US Air Force  WW US = United States GE = Germany NL = Netherlands WW = Worldwide 20240601

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