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Cell: PHONE NUMBER AVAILABLEEmail:EMAIL AVAILABLEProfessional SummaryTo work in a fast paced, patient priority, modern health facility, accessing my vast years of multiple health related knowledge, customer service skills, and office skills to ensure the operation of a well functioning medical office, while continuing my education towards a more skilled medical field. Skill Highlights Strong organizational skills Active listening skills Courteous demeanor Energetic work attitude Devoted to data integrity High customer service standardsProfessional ExperienceCertified Medical AssistantMay 23, 2016 to August, 2021BJC Medical Group Orthopedics Belleville, IL Maintain and record a patient's medical history, vital signs and test results in EHR. Deliver high-quality and compassionate medical care to all patients of all backgrounds in the community. Provided palliative care in outpatient settings ranging from assessment to development and implementation of care plans. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues. Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments. Provided necessary health education training for patients. Evaluate patient care needs, prioritize treatment and maintain patient flow. Prepared for HIPPAA, JCAHO, and OSHA reviews ensuring required brochures and pamphlets were available to patients in all clinics. Clean, sterilize and restock of instruments, exam rooms and dispose of contaminated supplies in appropriate receptacles. Skillfully perform suture and staple removals for patients of all ages. Organize and maintain a surgery schedule for an ambitious orthopedic surgeon. Obtain prior authorization for testing, and surgical procedures. Triage phone calls.Certified Medical AssistantSeptember 24, 2014 to May 12, 2016HSHS Neuroscience Center Belleville,ILRegistered Medical AssistantJanuary 2012 to October 2013SLUCare Community and Family Medicine - St. Louis, MO. Registered Medical AssistantAugust 2009 to January 2012SLUCare Department of Surgery Clinic - St. Louis, MO.Registered Medical AssistantJanuary 1996 to January 2007SLUCare Department of OBGYN and Womens Health- St. Louis, MO Helped physicians examine and treat patients by assisting with instruments, injections and suture removal. Supported patients with customized patient teaching tools. Achieved departmental goals and objectives by instituting new processes and standards for out-patient care. Delegated staff nurse duties. Ensured efficacy of treatments through monitoring of treatment regimens. Coordinated with doctors and registered nurses to develop care plans for patients. Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics. Cleaned and sterilized instruments and disposed of contaminated supplies. Recorded patients' medical history, vital statistics and test results in medical records. Escorted patients to examination rooms and prepared them for physician exams. Trained 10 staff nurses to provide top-quality patient care. Educated patients about their treatments. Performed lab tests and communicated results. Prepared specimens for analysis and established proper chronological priorities in testing. Education and TrainingMedical Assistant May 1992Southwestern Illinois College - Belleville, IL, USA Certification maintained through NHA 08/01/2021 to 08/02/2023 General StudiesSt. Louis University SPS - St. Louis, MO, USAReferences: Upon request |