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Customer Service Relations Resume Odento...
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Title Customer Service Relations
Target Location US-MD-Odenton
Phone Available with paid plan
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PHONE NUMBER AVAILABLEStreet Address
ProfileCaring and motivated receptionist/customer retention associate with 15 years experience. Recognized for excellentcommunication skills and the ability to manage and enthusiastically engage customers, managers and co-workers.Deeply committed to providing high-quality customer service with the ability to helpteam members create an outstanding team environment.ExperienceCustomer Relations Representative, Tischer Acura and Nissan October2017-July 2018 Answered and directedcustomer inquiries.* Scheduled appointments for four dealerships including sales and service departments.e Worked daily with Excel and Microsoft programs.Receptionist, DARCARS Toyota Silver Spring- September 2012-October 2017e Responsible for taking customer car payments as well as vehicle down payments.e Greeted arriving customers upon their arrival into the Toyota New Car Showroom.e Provided directions to the customer regarding how to find each department, manager.and or salesperson. Answered multiple phone line system while transferring to the correct department and or teamMembers.* Calculated New Car Salesman bonus reports while reporting to General Manager daily.Receptionist, Dr. Scartascini and Rogers OBGYN Jan 2009-September2012e Answered 12 multiple phone lines.e Scheduled and rescheduled patients for upcoming appointments for all three doctorsand one Physicians assistant.e Checked patients in for daily appointments.e Checked patients out after their appointment.e Spoke with Anne Arundel and Laurel hospital regarding patient's that were in labor and reported to thedoctor on call.e Emailed and took messages requiring patients needs.EducationUniversity of Maryland University CollegeBachelor of Science 2006ReferencesAmir Gasemy (Former Manager) 240-674-5827Jacqueline Cerand (Former Co-worker) PHONE NUMBER AVAILABLE/pre>

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